












Brochure


What People Say...
“EI at Work started me on my journey to
becoming more emotionally intelligent. It reminded me to look at how my
behaviour also impacts on others in difficult situations, not just how
their behaviour impacts on me”
Liz
Good, Queensland Health
“The workshop was full of
gems... A great opportunity to have a good hard look at yourself and the
way you deal with other people and explore tools to improve that. I
really enjoyed Bill’s approach and the relaxed way in which he worked
with our team. It was a fantastic opportunity for our team in many
respects. Thank you for a great day.”
Kelly
Duffy, Disability Services Queensland
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What People Say
more feedback
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Working
with
Emotional
Intelligence
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Working with Emotional
Intelligence...
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Emotions may seem minor from a strictly rational
business viewpoint, yet they have a real impact in terms of getting work
done well, relating well to customers, colleagues, bosses, and creating
a positive and productive work climate.
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Whether we’re aware of them or not,
feelings are pivotal for high-energy teams, constructive work
relationships and ‘can-do’ cultures. They profoundly influence how we
behave, how we cope with change, how well we manage workload pressures
and how motivated, satisfied and effective we are at work.
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The cost of a lack of emotional
intelligence is huge in terms of staff turnover, low work output,
stress, mistakes and low morale – but they often go unnoticed. We all
know when people feel down emotionally, concentration is difficult, the
tendency to make mistakes increases, tempers are stretched and work is
likely to be less productive than when we feel good and at our best.
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Emotional Intelligence has a lot to do
with raising levels of achievement, motivation, goal-focus, optimism,
joy, purpose and performance and creating positive, productive work
climates... And it's about decreasing dysfunctional behaviour and
performance drawbacks like anger, apathy, aggression, anxiety, cynicism,
contempt, sullen silence and withdrawal that set off set off negative
emotional chain-reactions and spawn toxic work climates.
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Read more about
Why EI Matters here...
or download our
FactFile on the subject to share
with others in your team.
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EI at Work -- an EI
clinic for Staff...
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EI at Work:
Working with Emotional Intelligence is a 1-day,
interactive seminar for the people leaders depend on most – their
STAFF!
It provides down-to-earth insights into how to
apply personal EI practices to boost performance and bring out the best
in yourself and others – whether at work or at home.
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[We
recommend leaders and managers attend
our long-running 2-day leadership
clinic: 'Personal Mastery: Leading with Emotional Intelligence'.]
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Links to other
Emotional Intelligence programs for
leaders and teams
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How
well do you connect with others in your team? Do You want to...
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Get
in tune with your own feelings and manage your moods better? |
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Understand the impact emotional styles have on other people? |
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Connect better with colleagues and others? |
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Handle conflict, anger, change and stress better? |
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Deal
better with difficult people? |
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Better manage critical work situations? |
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Improve team relationships |
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What will I learn
about EI?
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This fun, 1-day interactive seminar shows
staff what EI is, why it matters and some simple tools to apply 5
SMART EI work practices to improve relationships and behaviour at
work. You’ll:
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Identify the impact emotions have on
you and your work ability |
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Practise techniques to take control of
your feelings and see how they affect you and others at work |
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Manage your moods and control negative
emotions we all have from time to time much better |
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Gain insights into how feelings
influence your level of job satisfaction and your approach to work |
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Enhance your ability to get along with
others and deal better with difficult moments |
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Explore emotional self-responsibility –
how you own your feelings and the impact you have on others |
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Complete an EI Quiz to understand your
emotional habits and what you need to work on |
8 Download the
program Brochure
for more information and a course outline:
PDF
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See our current Schedule of Public Programs for dates and locations of upcoming clinics near
you.

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Register On-Line
or Enquire about an In-House clinic for your team
IN-HOUSE Programs are always an
option... EI at Work can be tailored to
suit particular team or organisation learning priorities, integrated as
part of a more comprehensive workplace improvement program and can be
extended to 2-days to cover topics in more depth and provide more tools
practice. It can also be broken down into a series of part-day
sessions.
Contact us to discuss your
team or organisation learning needs...
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