Our Coaching Approach

“Do this course – I’m sure it will be beneficial. Good presentation of content and group activities gave us the ability to discuss various individual’s experiences and ideas. Since the course I realise some issues of communication need addressing and ensure team members don’t feel left out in some situations. Basically makes sure everyone feels they are an important part of the work team.” Larry Hales, Queensland Health

Testimonial for Dealing with Difficult Discussions

“Has had very positive effect on our team - we are much more respectful and supportive of each other and keen” Kym Harland - DSQ

Testimonial for Dealing with Difficult Discussions

Our Team Development Approach…

Working Better Together is the label we use for our team development approach. It features a positive bias towards working on both the emotional and conversational level. EI (emotional intelligence) creates a foundation of self-awareness and connectivity for teams while working on improving conversations has a positive team-building effect.

Working Better Together is complex. It can integrate many different team improvement concepts/strategies like collaboration, cohesiveness, team roles, dynamics, behaviours and culture. But we think it boils down to 5 really key foundations:

1. Team Visions and Values

	Defining the real purpose of this team – why we’re here and how we make a difference
	Identifying common challenges we can all get behind – this energises and focuses effort
	Shaping shared visions, values and operating principles – so we’re all on the same page

2. Designing the Team

	Deciding on a ‘best-fit’ team structure – a team design that supports our vision
	Developing new operating principles – that facilitate integrated, collective action
	Clarifying workroles and responsibilities – understanding contributions we each make

3. Team Decision-Making

	Sharing leadership and decisions – handling divisive issues like power and control
	Being clear on levels of authority and responsibility – empowering people to act
	Processes for handling problems – we all agree on how key decisions are made

4. Talking in Teams

	Learning how to talk together – have constructive dialogues rather than debate
	Increasing trust, respect and openness – about what's really going on in this team
	How we handle conflict and deal with difficult discussions – these arise in all teams

5. Emotional Intelligence

	How emotionally intelligent our team is – tuning into and using emotions positively
	Building better team relations – learning to get along well with each other
	Creating positive team cultures and emotional work climates – making it safe to belong

Working Better Together is not a singular workshop. We customise content to the needs of various teams and organisational contexts, drawing on a suite of different team-building modules we’ve developed over the years ranging from shared vision, to working with emotional intelligence, talking in teams, connecting, respecting, team culture, team cohesion, shared leadership, thinking together and more.

Sessions in the series can be mixed and matched and aims vary with needs of individual teams. Whether you're thinking about a 1-day, 2-day or series of sessions, Working Better Together can be structured and delivered in a format that best suits your particular team. Typical team improvement ideas we are asked to help with include:

	Shaping shared visions and values – where most teambuilding needs to start!
	Forming and designing teams – getting the team architecture right
	Talking better together in teams – attending to conversations and communication
	Learning better together – tapping into opportunities to share learning and good ideas
	Increasing team cohesiveness – finding ways to stick together and then stay together
	Team relationships – respect, trust, openness, collaborative team behaviour
	Social and emotional intelligence – taking the emotional temperature of the team
	Clearing up leadership – for self-responsibility, empowerment and better co-ordination
	Clarifying roles – the expectations and assumptions we make about each other
	Establishing groundrules and operating principles for better interaction

For more information on our Team Development Services download our Working Better Together Prospectus

Working Better Together Profile - The Change Forum (PDF)

Back to Main page

coaching@thechangeforum.com OR +61-(0)7-4068 7591 or Mob: +61-(0)429-687 513