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Emotionally
Intelligent Leaders take a
positive approach to performance conversations Still
time to join June leader clinics… Positive Performance Conversations ...Taking a solution-focus to performance review... Cairns: JUNE 11… Townsville JUNE 13 Mt Isa: JULY 17 The Emotionally
Intelligent Leader …7 crucial practices of EI leaders ~ 1-day fast-track... Cairns: JUNE 12… Townsville JULY 19 Mt Isa: JULY 16 |
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Designed
& Presented by Bill Cropper All
Change Forum programs are available IN-HOUSE and can be tailored to your
particular team, leadership or culture change needs. Call, Email or enquire On-line Tel:
07- 4068 7591 |
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Want
to connect better with your team or build confidence for tackling tough
talks? |
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The Change Forum’s practical leadership clinics can help… with up-to-date
insights, frameworks, steps and easy-to-use Toolkits to support you
back-at-work… |
A recent review of incidents that escalated into troubling
situations at work revealed 80% stemmed from lack of emotional
self-management or poor handling by leaders. When
situations sour there’s invariably a mix of thoughts and feelings that need
to be untangled to enable things to be resolved. Leaders need emotional intelligence skills to
respond constructively to contain contentious situations, relieve tension and
turn-around counter-productive behaviours… [More on EI
leadership on-line] Tackling poor performance, for most leaders, is
one of the most dreaded and even feared conversations they have to have. Poor
performance can’t be let go – it’s not fair on others who do a good job and
it has a tendency to spread. Learning positive ways to take a
solution-focused approach to poor performance conversations can be real stress-reliever...
[More in our seasonal eZine on performance conversations] |
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Emotional
Intelligence and Conversational Coaching to help you improve self-awareness, build confidence and develop a more connective
leadership style. Come
along to both clinics or attend with a friend – for less… |
Positive PERFORMANCE Conversations Cairns: JUNE 11 ~ Townsville: JUNE 13… also Mt Isa: JULY 17 Take
a solution-focused approach to make tough
performance conversations that little bit easier, and the feedback you have
to give more ‘sayable’ and ‘hearable’. This 1-day conversational
coaching master class takes you on a carefully plotted, step-by-step tour of
5 essential Footings and Frameworks to lift your comfort and competence
levels and get better results from performance conversations, particularly
difficult ones. Topics we touch on in this ‘reality-based’ clinic include: ·
Structuring – the 5 Footings and Frameworks to follow ·
‘De-vaguing’ – being specific about dissecting performance issues ·
Handling defensiveness - anxiety and other high-pitched emotions ·
Giving Feedback – that is clear, frank and fact-based ·
Anticipating – objections, excuses, justifications and downplays ·
Levelling - saying what you need and why they need it too ·
Reframing - putting negative performance issues across positively ·
Focusing – keeping on track and finding solutions ·
Coaching – getting commitment to goals and actions “A
very worthwhile workshop to attend. Afterwards, I felt invigorated, more
self-aware and more confident about how to prepare, what to say and words to
use. I learned how to deal with different situations and understand the
other person’s perspective. The clinic provides tools to defuse situations
instead of escalating tension and the material in the guidebook is excellent”
Luke Ryan, Qld Health |
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Register
ON-LINE or use the form in the
program Flyer…. 5 reasons to choose a Change Forum coaching clinic... x
Solid learning in a safe, small group
environment x
Practical tools & frameworks for
back-at-work action x
Down-to-earth, hands-on and relevant x
Comprehensive, easy-to-follow
self-coaching guides x
Serious fun and sound facilitation |
The Emotionally Intelligent LEADER Cairns: JUNE 12 ~ Townsville: JULY 19… also Mt Isa
JULY 16 Emotional intelligence is a core capability
all levels of leaders are now expected to have. A leader’s ability to
connect with the people they lead – to work out what drives their behaviour
and what inspires and energises them to perform at their best – is crucial to
building happy, productive workplaces and profoundly affects culture, climate
and ultimately, job performance. Join us in exploring 7 essential practices of emotionally
Intelligent leaders and a selection of practical tools that will help you
cultivate connectivity and build more constructive, collaborative team
relationships. Topics and tools covered in this 1-day fast-track
clinic include... ·
Master practical tools
to manage emotions and use them positively ·
Take-on the role
leaders play as emotional care-takers and amplifiers ·
Tackle tough leadership dilemmas
in more emotionally intelligent ways ·
Control emotional hijacks
and create a better emotional climate at work ·
Connect better
with the people you lead to inspire and motivate them ·
Handle defensiveness
and other disruptive emotions in self and others ·
Stock-take your EI leader skills
and set practical goals to lift them “A very powerful learning opportunity and excellent
day appropriately structured and managed – that opened my eyes to just how
important EI is in all aspects of working life.”
Justine Lawson – Central Queensland University |
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All Change Forum clinics include a comprehensive self-coaching
Guidebook to support on-going learning back-at-work |
Register NOW on-line, by email or fax… Attend 2 clinics or Attend with a friend and pay less… (Register by JUNE 10 – GST inc) 1-day clinic:
$451 single… 2 clinics or 2
places $825 [NFP/Schools: $410 single…
2 clinics or 2 places $792 ·
Prices
include GST… Discount applies from date of registration ·
Payment on invoice
within 14 days and prior to attendance ·
Venue:
CBD venue confirmed on registration ·
Inclusions:
Lunch, refreshments & comprehensive self-coaching Guide ·
Timing:
8.30 am - 4.30 pm each day ·
Register on-line or use the form included
in the course Flyer |
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Your help with sharing information on our programs with
staff, colleagues and associates is always much appreciated… |
All Change Forum programs can be
delivered in-house for your leadership group or work team – in standard format
or customised to your needs. So if dates don’t suit or you’d like to
incorporate one of our many clinics into your teambuilding or leadership development
initiatives, why not contact us direct or through our on-line
enquiry form to discuss ways we can help. Thank you for your time.
And if you don't want any more news, tips or notices of upcoming
learning events in your local area let us know.
[Link for removal from our circulation list below] Cheers… Bill Cropper Director - The Change Forum |
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