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…a 1-day difficult
discussions clinic to help you and face up to troublesome topics with more confidence |
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Still Places & Time to Register ~ MACKAY Nov 17 ~ Also TOWNSVILLE Nov 18 ~ CAIRNS Dec 11 1-Day fast-track
Difficult Discussions clinic for busy leaders “Extremely informative clinic…I can apply to
both professional and private life. The methods you use are great. Thanks
again, this workshop was really helpful! Nicole
S. Call 07-4068 7591 NOW or Register on-line
~ ALSO places DEC 10 Mackay – MINDFUL Leadership in Action ~ |
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Hard issues and contentious
conversations are something all leaders are expected to take in their
stride. Yet for most of us, it really tests our conversational and emotional
self-management capacities. Many managers wind up more adept at sidestepping
confrontation than confronting it constructively. “Tackling TOUGH TALKS” is
an intensive 1-day conversational coaching clinic that fast-tracks you
through our unique 7-stage model for dealing
with difficult discussions to help build your
conversational competence and confidence in handling tough topics, dissension
and contention in all kinds of situations.
Take the heat out of hard talks
with the help of a framework and set of easy-to-use conversation tools that
can make a real difference to every challenging situation you face. Course
outline follows, Register On-line or CALL 07-4068
7591… “I
wanted to increase my skill levels in dealing with difficult discussions both
at work and personally... Bill presented this very good, very informative
workshop very well with some very good and useful tips...” Helen
McKenzie Mackay Hospital and Health Service
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Also MACKAY DEC 10… Mindful Leadership in Action ~ how attention focus
& presence can transform you & your leadership ~ Mindfulness is a hugely beneficial practice
that can help leaders cope better with stress and conflicting priorities, lift your leadership capacity and personal
productivity and at the same time, strengthen your sense of balance and
well-being… [Read More on Mindful Leadership in Action]
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Is
this right for you? Whether you’re new
to working on your conversational leadership or want a refresher on the
general principles of dealing with difficult discussions,
this information-packed, practical seminar will benefit leaders of all levels
and backgrounds who are keen to get a good grounding in the essentials of handling difficult situations
but can’t get away to a 2-day program. “A
great day with useful tools. Even the pre-read was of value.” Michael
M, Dept Transport & Main Roads “Tackling TOUGH TALKS” provides
a 1-day overview of the unique 7-stage model we introduce in detail
in our full 2-day “Dealing with DIFFICULT DISCUSSIONS” clinic
and paces you through practical, step-by-step actions you can take to prepare
yourself better to tackle conversations you find contentious, confronting or
conflict-filled. You’ll take-away our full
100-page self-coaching Guide loaded with easy-to-use tools and tips to help
you tackle troublesome topics more confidently back-at-work. In a safe
environment, you’ll learn how to: ·
Start
a difficult discussion and raise hard topics more easily ·
Use a
7-stage model to plan and structure difficult discussions ·
Identify
and correct handling mistakes we make in them ·
Dissect
differences, comparing stories & defuse difficulties ·
Handle hostility
and deal with disruptive emotions ·
Adopt
a less confrontational way to resolve difficult issues ·
Reduce tension
& take the heat out of difficult moments ·
Practise
selected tools to handle difficult discussions better “The
seminar worked for me and was really good for awareness-raising and
interesting to think about what you are like in a Difficult Discussion and
analyse this. Now I understand my own reaction to verbal attacks a lot
better. Great work Bill - and your experience made it even better!” B.
Shannon QUT
REGISTER
NOW On-Line, by Email or Fax… ATTEND with a friend & Save… 2
places for less… General (GST inc):
Single $440… 2 places $858… NFP/Schools: Single $407 … 2 places
$792… Register first, pay on invoice (Standard
Fee 1-day clinic $495 pp) ·
Prices include GST… Discount applies from date of
registration ·
Payment on invoice 7+ days prior to attendance ·
Venue: South’s Leagues Club Mackay, Rydges Tradewinds Hotel Cairns; Seagulls
Townsville ·
Inclusions: Lunch, refreshments and comprehensive self-coaching Guide ·
Timing: 8.30 am - 4.30 pm each day, CALL 07-4068 7591… Register
on-line or FAX/EMAIL
completed form
Preview
tips on difficult discussions, emotional intelligence and change in
our FactFiles and e-zine Newsletters on-line
at thechangeforum.com… Look
forward to working with you on honing your conversational leadership
skills – and please pass this message on to colleagues and other
contacts in your regional networks who might be keen to get better at
handling hard talks more competently and confidently... Of
course, if you don’t want further updates about our range of
professional development offerings, please see the remove-me
option at the bottom of this email. |
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Cheers… Bill Cropper Director
- The Change Forum |
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See our full Course Directory for outlines of our current range of leadership & team learning
programs Call, Email or Enquire On-line All Change Forum programs also available
for delivery In-House. |
Course FEE Includes • Self-Coaching Toolkit • Lunch & refreshments VENUE Central location REGISTER ON-LINE or Phone, Fax or Email |
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