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You can Still make a Difference to your next Difficult conversation November 30 in HERVEY BAY In our 1-day ‘fast-track’ clinic on tackling tough talks we’ll
explore a 7-stage roadmap for dealing with difficult discussions and practise some easy-to-use conversation tools that can help
you deal with troublesome topics with more confidence “A great day with useful tools. Even the
pre-read was of value.” Michael M, Dept Transport & Main Roads  Ü Read about our 10 TOP TIPS for Tackling Tough Talks Call 07-4068 7591 NOW or Register on-line Savings for
everyone… and Double-up for less Further reduced rate for
every 2nd place – see below |
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“I wanted to increase
my skill levels in dealing with difficult discussions both at work and
personally and this was a very good, very informative workshop with some very
good and useful tips. Bill presented the topic very well and kept everyone
engaged and focused.” Helen
M., Mackay Hospital and Health Service Ü Preview our 10 TOP TIPS for Tackling TOUGH TALKS… Designed for those keen to
get better at handling tough conversational moments but
finding it difficult to attend our full 2-day Dealing
with Difficult Discussions program, this 1-day fast-track
clinic paces you through practical, step-by-step actions you can take to
prepare yourself better to tackle those conversations you find most
contentious, confronting or conflict-filled. “The seminar worked for me and was really good for
awareness-raising and interesting to think about what you are like in a
Difficult Discussion and analyse this. Now I understand my own reaction to
verbal attacks a lot better. Great work Bill - and your experience made it
even better!” Bergita S. QUT You’ll take-away our full
100-page self-coaching guide loaded with easy-to-use tools and tips to help
you work out what’s really going on when talks get tense and feelings get
fractious, so you can tackle troublesome topics more confidently. In a
safe environment, you’ll learn how to: · Start
a difficult discussion and raise hard topics more easily · Use a 7-stage model to plan and structure difficult
discussions · Identify and
correct handling mistakes we make in them · Dissect
differences, comparing stories & defuse difficulties · Handle hostility
and deal with disruptive emotions · Adopt
a less confrontational way to resolve difficult issues ·
Reduce tension
& take the heat out of difficult moments · Practice selected
tools to handle difficult discussions better “Extremely informative. I wanted to be able to construct and
hold difficult discussions without offending or putting people offside and
this clinic provided me with a high level of self-awareness in relation to my
own behaviours I can apply to both professional and private life. The methods
you use are great. Thanks again, the workshop was really helpful! Nicole
S., Community Housing
REGISTER NOW On-Line, by Email or Fax… Summer Savings for everyone… Every 2nd place just $330* (GST inc)...
General (GST inc): Single
$440*… (2nd place $330)… NFP/Schools: Single
$396*… (2nd place $330)… (Standard
Full Fee $495 pp) Register first, pay on invoice ·
Prices include GST… Discount applies from date of
registration ·
Subscribe* each Participant
to be eligible for discount (as part of registration or beforehand) ·
Payment on invoice prior to attendance ·
Venue: Hervey Bay Hotel Pialba ·
Inclusions: Lunch, refreshments and comprehensive self-coaching Guide ·
Timing: 8.30 am - 4.30 pm each day CALL
07-4068 7591… Register on-line
or FAX/EMAIL completed form Preview
tips on difficult discussions, performance conversations, emotional
intelligence and teams in our FactFiles,
Articles and e-zine Newsletters on-line at thechangeforum.com…
Look
forward to working with you on honing your tough-talk skills –
and please pass this message on to colleagues and other contacts in your
regional networks who might be keen to get better at handling hard talks more
competently and confidently... Of
course, if you don’t want further updates about our range of
professional development offerings, please see the remove-me option at
the bottom of this email. |
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Cheers… Bill Cropper Director
- The Change Forum |
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See our full Course Directory for outlines of our current range of leadership & team
learning programs Call, Email or Enquire On-line All Change Forum programs also available
for delivery In-House. |
Course FEE Includes • Self-Coaching Toolkit • Lunch & refreshments VENUE Central location REGISTER ON-LINE or Phone, Fax or Email |
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>>>
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colleagues and
friends
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mail lists |
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You're receiving this email from The Change Forum because either you or someone else you know attended one of our learning programs or referred us to you as someone who'd be interested; a part of your organisation or equivalent organisation interstate has used our services; or you made an inquiry about our learning or consulting services. If you want to continue to receive notices of upcoming learning events in your region, free FactFiles on various facets of organisational leadership and change, subscribe to our E-Newsletters or get the latest leadership tool updates and other information from us – please, if you haven't done so already, click to confirm your interest or unsubscribe to no longer receive our emails. We respect your privacy and will not rent, resell or intentionally distribute your email address without your permission. |
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