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…tools and tips to take the heat out of
hard talks and
deal more constructively with troublesome topics “I
wanted to increase my skill levels in dealing with difficult discussions both
at work and personally and this was a very good, very informative workshop
with some very good and useful tips. Bill presented the topic very well and
kept everyone engaged and focused.” Helen
M., Mackay Hospital and Health Service |
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Ü Preview
our 10 TOP TIPS for Tackling TOUGH TALKS… Tackling TOUGH TALKS fast-tracks
our long-running Dealing with Difficult Discussions clinic.
It shows you how to take the heat out of hard talks
with the help of our unique 7-stage model backed-up by a set of
easy-to-use tools that can make a real difference when talks get tense and
feelings get fractious. In a safe environment, you’ll
learn how to: · Start
a difficult discussion and raise hard topics more easily · Use a 7-stage model to plan and structure
difficult discussions · Identify
and correct handling mistakes we make in them · Dissect
differences, comparing stories and defuse difficulties · Handle hostility
and deal with disruptive emotions · Adopt
a less confrontational way to resolve difficult issues ·
Reduce tension
and take the heat out of difficult moments · Practise
selected tools to handle difficult discussions better Course Outline on-line or download... Registration links follow… “Extremely informative. I wanted to be able to construct and
hold difficult discussions without offending or putting people offside and
this clinic provided me with a high level of self-awareness in relation to my
own behaviours I can apply to both professional and private life. The methods
you use are great. Thanks again, the workshop was really helpful!” Nicole
S., Community Housing |
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REGISTER NOW On-Line or by Email… Small Group Clinics… Attend
with a friend for less… General 1-day clinic (GST
inc): Single $473… 2 places
$880 NFP/Schools 1-day clinic:
Single $429… 2 places $825 (Full
Fee 1-day clinic - $528 pp) Register first, pay on invoice… ·
Prices include GST… Small groups, average 6-7 (max 12)
– a safe place to practise ·
Subscribe* to be eligible for
discount, or standard fee applies (Can do with registration) ·
Payment on invoice within 14 days and at least 7 days prior to attendance ·
Inclusions: Tuition, self-coaching Guide/Toolkit, Lunch and
refreshments ·
Venue: Hervey Bay Community Centre; Other CBD Venues advised on
registration ·
Timing: Session hours: 8.30 am - 4.30 pm each day |
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Preview tips on difficult discussions,
performance conversations, emotional intelligence and teams in
our FactFiles, Articles and e-zine Newsletters on-line
at thechangeforum.com. Look
forward to working with you on topping-up your tough-talk skills –
and please pass this message on to colleagues and other contacts in your
regional networks who might be keen to get better at handling hard talks more
competently and confidently... |
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Cheers… Bill Cropper Director
- The Change Forum PS: If you don’t want to receive further updates about our range
of professional development offerings, please see the remove-me option at the bottom of this
email. |
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See our full Course Directory for outlines of our current range of leadership & team
learning programs Call, Email or Enquire On-line All Change Forum programs also available for delivery In-House. |
Course FEE Includes • Self-Coaching
Toolkit • Lunch
& refreshments VENUE Central
location REGISTER ON-LINE or Phone, Fax or Email |
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>>>
Why not let others know... Please forward to
colleagues and
friends
>>> Subscribe
to our mail lists |
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You're receiving this email from The Change Forum because either you or someone else you know attended one of our learning programs or referred us to you as someone who'd be interested; a part of your organisation or equivalent organisation interstate has used our services; or you made an inquiry about our learning or consulting services. If you want to continue to receive notices of upcoming learning events in your region, free FactFiles on various facets of organisational leadership and change, subscribe to our E-Newsletters or get the latest leadership tool updates and other information from us – please, if you haven't done so already, click to confirm your interest or unsubscribe to no longer receive our emails. We respect your privacy and will not rent, resell or intentionally distribute your email address without your permission. |
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>>> Please Confirm your inclusion on our mailing list |
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>>> Please Remove Me from your mail list >>> Please Update my contact details |
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>>> To ensure receipt of future mailings, please add billc@thechangeforum.com to your approved senders list <<< © The Change Forum 2016 | W: www.thechangeforum.com | E: consult@thechangeforum.com | T: +61-(0)7-40687591 |
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