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…tools and tips to take the heat out of
hard talks and
deal more constructively with troublesome topics Friction,
Factions and Fault-Lines |
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In every team, there’s
friction. Few teams can work together without having personalities that
bump up against each occasionally. Sometimes it’s over workroles, a lack of
cooperation, sharing the work equally – sometimes, it’s more personal issues
of attitudes, behaviour or factions. We call these ‘fault-lines’. Team conflict isn’t always
bad. Some teams never disagree – they let things simmer under the
surface, but don’t say so. There’s got to be a will to clear the air
and sort out issues. Admitting that we have differences that need resolving
is the first step in coping with conflict constructively. But in destructive
teams, people keep up feuds and don’t seem to care how it affects the work,
their customers, or other team-mates. |
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“Tackling TOUGH TALKS” is a special 1-day fast-track version of
our long-running 2-day “Dealing
with DIFFICULT DISCUSSIONS” clinic – especially for those keen to get better
at handling tough conversational moments but finding it difficult to take
2-days away from work or school… Take the heat out of hard talks with the help of a unique 7-stage model and set of easy-to-use conversation tools to help you work out what’s really going on when talks get tense and feelings get fractious, so you can tackle troublesome topics more confidently. Course Outline on-line or download... Registration links follow… “Extremely informative.
I wanted to be able to construct and hold difficult discussions without
offending or putting people offside and this clinic provided me with a high
level of self-awareness in relation to my own behaviours I can apply to both
professional and private life. The methods you use are great. Thanks again,
the workshop was really helpful!” Nicole Spencer, Community
Housing organisation |
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REGISTER
NOW On-Line, by Email or Fax… Attend with a Friend & Save… Multiple Clinics
or Multiple Places for less… General 1-day clinic (GST inc):
Single $455… 2
clinics or 2 places $847 NFP/Schools 1-day
clinic: Single
$410… 2 clinics or 2 places $770 Register first, pay on invoice… (Standard
Fee 1-day clinic $495 pp) ·
Prices include GST… Discount applies from date of
registration ·
Payment on invoice within 14 days and prior to attendance ·
Venue: Seagulls Resort Townsville; Rydges Tradewinds Hotel Cairns ·
Inclusions: Lunch, refreshments and comprehensive self-coaching Guide ·
Timing: 8.30 am - 4.30 pm each day CALL 07-4068 7591… Register
on-line or FAX/EMAIL
completed form |
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Preview
tips on difficult discussions, emotional intelligence and change in
our FactFiles and e-zine Newsletters on-line
at thechangeforum.com… Look
forward to working with you on honing your tough-talk and EI leadership
skills – and please pass this message on to colleagues and other
contacts in your regional networks who might be keen to get better at
handling hard talks more competently and confidently... Of
course, if you don’t want further updates about our range of professional
development offerings, please see the remove-me option at the bottom of this
email. |
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Cheers… Bill Cropper Director
- The Change Forum |
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See our full Course Directory for outlines of our current range of leadership & team
learning programs Call, Email or Enquire On-line All Change Forum programs also available for delivery In-House. |
Course FEE Includes • Self-Coaching
Toolkit • Lunch
& refreshments VENUE Central
location REGISTER ON-LINE or Phone, Fax or Email |
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>>> Why not let others know... Please forward
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