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1-day ‘fast-track’ clinic
on Dealing with Difficult Discussions Still places to join us in
CAIRNS JULY 16 |
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A major barrier to success at work and happiness in life is our
dread of dissension (read
more on-line). Uncomfortable
conversations tie us up in knots. They get our tongues in a twist, our heads
in a spin, and our hearts pounding. Learning how to have difficult
conversations boosts your confidence and sense of control, at the same
time as unclogging relationship blocks, resolving outstanding issues and
clarifying misunderstandings. “Fantastic
and very beneficial. Provided information I can use not only in the workplace
but also in my personal life. Bill kept us active with hands-on activities
which were a great way of keeping engaged, and the workbook is fantastically
detailed – very handy for future reference” Jaymee K. Community Housing
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“Enjoyable, worthwhile, very relevant. I always
appreciate it when it’s clear that presenters really know what they’re
talking about and there is substance underpinning their talk. Bill certainly
met these criteria. The theory and the practical aspects were very good and
kept our group engaged for the whole day. And thank goodness - no role
plays!” Julie T. Ferny Grove school You’ll take-away our full 100-page
self-coaching guide loaded with easy-to-use tools and tips to help you work
out what’s really going on when talks get tense and feelings get fractious,
so you can tackle troublesome topics with more calm, poise and emotional
balance. In a safe environment, you’ll learn how to: ·
Start
a difficult discussion and raise hard topics more easily ·
Use a 7-stage model to plan and structure
difficult discussions ·
Identify and
correct handling mistakes we make in them ·
Dissect
differences, comparing stories & defuse difficulties ·
Handle hostility
and deal with disruptive emotions ·
Adopt
a less confrontational way to resolve difficult issues ·
Reduce
tension & take the heat out of difficult moments ·
Practice selected
tools to handle difficult discussions better “I
wanted to feel confident dealing with sensitive matters - this workshop gives
you tools so you feel equipped to handle a variety of difficult conversations.
I feel like you’ve helped me develop more in one day than I would in years of
testing the waters myself.” Andy B. Mackay school Course Features
you’ll find useful...
·
Bring
along and re-script your own difficult discussion cases to work on ·
Take-away
a full version of our self-coaching guide with lots of tools and tips ·
Do the Difficult Discussions
Scorecard based on our 7-stage model ·
Set goals and develop a conversational
improvement plan
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REGISTER NOW On-Line, by Email or Fax… Discount Places Still available... Standard 1-Day Fee (GST inc): $495pp Schools/NFP: $451pp Connect & Pay less.. Mail-list Members, LinkedIn colleagues & Past Participants save
Discount Fee* General
(GST inc):
$451pp
NFP/Schools: $407pp Register first, pay on invoice ·
Prices include GST… Discount applies from date of
registration – *Subscribe here ·
Confirmed subscribe or LinkedIn connection for each Participant
required to secure discount ·
Payment on invoice within 14 days and prior to attendance ·
Venue: Rydges Tradewinds Hotel Cairns ·
Inclusions: Lunch, refreshments and comprehensive self-coaching Guide ·
Timing: 8.30 am - 4.30 pm each day CALL 07-4068 7591… Register
on-line or FAX/EMAIL
completed form Connect
Preview
tips on difficult discussions, performance conversations, emotional
intelligence and teams in our FactFiles and e-zine
Newsletters on-line at thechangeforum.com…
Look
forward to working with you on honing your tough-talk skills –
and please pass this messages on to colleagues and other contacts in
your regional networks who might be keen to get better at handling hard talks
more competently and confidently... Of
course, if you don’t want further updates about our range of
professional development offerings, please see the remove-me
option at the bottom of this email. |
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Cheers… Bill Cropper Director
- The Change Forum |
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See our full Course Directory for outlines of our current range of leadership & team learning
programs Call, Email or Enquire On-line All Change Forum programs also available
for delivery In-House. |
Course FEE Includes • Self-Coaching Toolkit • Lunch & refreshments VENUE Central location REGISTER ON-LINE or Phone, Fax or Email |
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>>>
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colleagues and
friends
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You're receiving this email from The Change Forum because either you or someone else you know attended one of our learning programs or referred us to you as someone who'd be interested; a part of your organisation or equivalent organisation interstate has used our services; or you made an inquiry about our learning or consulting services. If you want to continue to receive notices of upcoming learning events in your region, free FactFiles on various facets of organisational leadership and change, subscribe to our E-Newsletters or get the latest leadership tool updates and other information from us – please, if you haven't done so already, click to confirm your interest or unsubscribe to no longer receive our emails. We respect your privacy and will not rent, resell or intentionally distribute your email address without your permission. |
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