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Still
Places December Leadership clinics Rockhampton Positive Performance Conversations Tools
‘n tips to tackle troublesome performers more confidently “A
very good program. I’ve already recommended it and I feel much more confident
to bring up performance issues after doing this course. A very comprehensive,
engaging workshop and the toolkit-to-go, very useful.” Lisa
Baker Rural and Community Health Rockhampton DEC 8  How
focus, attention and presence can lift your leadership Rockhampton DEC 9 “Beneficial
to all who want to sharpen their leadership skills through better focus.
Great content, very useful guidebook, good tools and a faultless
presentation.” Ric Favini Resource Manager RoadTEK... Register On-Line or CALL 4068 7591 |
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Bill
Cropper Presenter The
Change Forum’s conversational coaching and emotional intelligence clinics
also for delivery In-House and tailored for your leader group or team. Call
Bill to start a conversation about your special leadership and team
development needs... Mob:
0429 – 687 513 Tel:
07- 4068 7591 |
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Mindful leaders are present & focused – handy qualities for
handling tough performance talks |
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Perils of performance conversations. Let’s
face it - lots of us aren’t all that crash-hot when it comes to conducting conversations
with difficult performers. We say things that disable the discussion and
raise defensiveness even more. We monopolise the conversation and turn what
should be a two-way talk into one-way traffic. We get staff off-side by
putting things in negative ways rather than focus on the positive performance
we want to encourage. Positive Performance Conversations works
on a simple principle: focus on the positives you want to see, not the
negatives you don’t. As a leader, it’s up to you to set the right tone,
apply the right kind of pressure and still stay connected and make it safe
for staff to engage in the process, if you want to get results and resolve
issues. If they feel blamed, ticked-off or troubled by how the conversation’s
going, people quickly disengage and either retreat or retaliate. Join
us to learn tools, tips & techniques that can help you tackle tricky
performance talks with more poise and emotional balance Positive Performance Conversations looks
at ways to give difficult feedback in factual ways and keep defensiveness at
bay so they hear what you have to say and heed your help. This 1-day clinic provides crucial
scaffolding for you to plan, prepare and carry-through talks with reluctant
performers. You’ll learn how to: ·
Tackle tough
performance conversations in more positive ways ·
Structure –
your conversation better with our 5 Footings and Frameworks model ·
Start conversations
on a firm but neutral footing ·
Deliver difficult
feedback that is more ‘sayable’ and ‘hearable’ ·
‘De-vague’ –
be more specific in the way you dissect performance issues ·
Handle defensiveness –
anxiety and other high-pitched emotions ·
Anticipate – objections,
excuses, justifications and downplays ·
Level –
say what performance you need and why they need it too ·
Reframe –
put negative performance issues across positively ·
Stay Focused –
keep it on track, clear, frank and fact-based ·
Coach to find solutions –
get commitment to goals and actions Read more on this program,
download course outline and review tips on-line. Registration links follow… |
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Mindfulness is a
quality every leader needs more of because
being present and focused is what you need to deal calmly and constructively
with whatever challenges are right in front of you. And nowhere is
mindfulness and the emotional balance that come with it, more called for than
in those tricky conversations leaders have to have from time to time with
troublesome performers. Building on our work in the areas of Personal Mastery, Compassionate Leadership
and Conversational Coaching over the past 10 years Mindful Leadership in Action looks at what it means to lead mindfully. It
takes a practical, every-day approach to introducing simple brain-training
tools and helps leaders identify ways to
incorporate the mental disciplines of presence, awareness and focused
attention into their everyday activities, minus formal meditation. Neuroscience discoveries show even a few minutes of mindfulness exercise
a day can change our brain for the better and help leaders tap into their
inner-space to find a haven of clarity, calm and focus in a maze of
confusion, uncertainty, conflicting priorities and unrelenting stress. If you’re looking for ways to put in a peak performance at work without
sacrificing your sanity, humanity and well-being, our Mindful Leadership in Action 1-day clinic provides a useful
starter-platform to help you re-think and re-invigorate your leadership.
You’ll learn how to ·
Use our 5 Mental
Markers of Mindfulness model to get practical pay-backs ·
Lift your levels of
clarity, focus, purpose, presence and attention ·
Monitor mind-wandering and
tune into your mental models ·
Deploy the 5 mental
markers of mindfulness to focus thoughts · Take-away focused-attention
tools to train your brain to be mindful · Strengthen your reserves of
resilience and sense of well-being · Reduce stress and be more calm, connected,
balanced and even-minded ·
See relationships systemically and make decisions mindfully ·
Conduct more
mindful dialogues and be conversationally present ·
Tune in
to yourself physically, emotionally and cognitively ·
Apply our mindfulness
dash-board to measure where you are Read more on this program,
download course outline and review tips on-line. Registration links follow… |
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Those who’ve been along to my programs previously know that I try to
provide a relaxed, safe and comfortable learning environment to try out new
concepts and tools – and these programs continue that tradition. I’d be
delighted to welcome you or some of your other colleagues at one of these
minds-on learning forums. Either way, much appreciated if you’d help to
pass on this information to others in your wider networks… Cheers! Bill |
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REGISTER NOW On-Line, by Email or Fax… Attend with a Friend & Save… Multiple
Clinics or Multiple Places for less… General (GST inc):
Single $451… 2 clinics or 2 places $847 NFP/Schools: Single $407… 2
clinics or 2 places $770 Register first, pay on invoice… ·
Prices include GST… Payment on invoice at least 7 days
prior to the event ·
Venue: Centrepoint Motor Inn, Rockhampton; Watermark
Hotel Spring Hill; Hervey Bay Hotel, Pialba ·
Inclusions: Lunch, refreshments and comprehensive self-coaching Guide
·
Timing: 8.30 am – 4.30 pm CALL 07-4068 7591… Register
On-line or
FAX/EMAIL completed Form |
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More
information on our range of EI, mindfulness and conversational coaching clinics on-line.
Or find out about the full range of programs we offer in The Change Forum Course Directory. Background
articles and tips on Dealing with Difficult Discussions and Mindfulness
in Action in our collection of FactFiles
and CC E-News e-zine issues
available for free download at www.thechangeforum.com. Look
forward to working with you at this practical and down-to-earth clinic – and please feel free to forward this
message to other contacts you have in your region or networks who are
interested in lifting their leadership to the next level. Of
course, if you don’t want further updates about our range of
professional development offerings, please see the remove-me
option at the bottom of this email. |
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Cheers… Bill Cropper Director - The
Change Forum |
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See our full Course Directory for outlines of our current range of leadership & team
learning programs Call, Email or Enquire On-line All Change Forum programs also available for delivery In-House. |
Course FEE Includes • Self-Coaching
Toolkit • Lunch
& refreshments VENUE Central
location REGISTER ON-LINE or Phone, Fax or Email |
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