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Still
time to boost your Leadership this September Positive Performance Conversations Tools
‘n tips to tackle troublesome performers more confidently CAIRNS September 4 “A
very good program. I’ve already recommended it and I feel much more confident
to bring up performance issues after doing this course. A very comprehensive,
engaging workshop and the toolkit-to-go, very useful.” Lisa
B. Rural & Community Health
How
focus, attention and presence can lift your leadership CAIRNS September 17 “Beneficial
to all who want to sharpen their leadership skills through better focus.
Great content, very useful guidebook, good tools and a faultless
presentation.” Ric F. Manager, RoadTEK... Register On-Line or CALL 4068 7591 |
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Bill Cropper Presenter The
Change Forum’s conversational coaching and emotional intelligence clinics also
available for delivery In-House and tailored for your leader group or team. Call
Bill to start a conversation about your special leadership and team
development needs... Mob:
0429 – 687 513 Tel:
07- 4068 7591 |
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Mindful
leaders are present & focused – handy qualities for tackling tough
performance talks |
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Lots of us aren’t all that crash-hot
when it comes to conducting conversations about performance – especially with
difficult performers. Despite our best intentions, we struggle with
delivering hard messages or say things that get staff off-side – they get
defensive and either retreat or retaliate… Whether you’re dealing with
a diligent or difficult performer, do you want to find ways to make
performance conversations a bit more worthwhile, meaningful and constructive
for both of you? As a leader, it’s up to you to set the right tone, apply the
right kind of pressure and still stay connected and make it safe for staff to
engage in the process, if you want to get results and resolve issues. You
can still join us to learn tools, tips & techniques that can help you
tackle tricky
performance talks with more poise and emotional balance Positive Performance Conversations works
on a simple principle: focus on the positives you want to see, not the
negatives you don’t. It gives you a step-by-step tour of
carefully-crafted footings, frameworks and formulas to deal more competently
and comfortably with difficult performers and make hard performance
conversations a little bit easier. You’ll
learn how to:
·
Tackle tough
performance conversations in more positive ways
·
Structure –
your conversation better with our 5 Footings and Frameworks model
·
Start conversations
on a firm but neutral footing
·
Deliver difficult
feedback that is more ‘sayable’ and ‘hearable’
·
‘De-vague’ –
be more specific in the way you dissect performance issues
·
Handle defensiveness –
anxiety and other high-pitched emotions
·
Anticipate – objections,
excuses, justifications and downplays
·
Level –
say what performance you need and why they need it too
·
Reframe – put
negative performance issues across positively
·
Stay Focused –
keep it on track, clear, frank and fact-based
·
Coach to find solutions –
get commitment to goals and actions
“Thought provoking and
practical. This program demonstrated real steps that lead towards building
performance. Good visual examples, clear explanations, and tool-practice
activities all helped my learning. Thank you Bill, for delivering a tangible
and engaging program that was timely, relevant and extremely practical.”
Trish
K University of Southern Queensland Review
course outline, download course flyer and preview some tips on this topic… Call
07-4068 7591 to reserve your place… Registration links below… |
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Building on our work in the areas of Personal Mastery, Compassionate Leadership
and Conversational Coaching over the past 10 years Mindful Leadership in Action looks at what it means to lead mindfully. It takes a practical,
every-day approach to introducing simple brain-training tools and helps
leaders identify ways to incorporate the mental disciplines of
presence, awareness and focused attention into their everyday activities,
minus formal meditation. Neuroscience discoveries show even a few minutes of mindfulness exercise
a day can change our brain for the better and help leaders tap into their
inner-space to find a haven of clarity, calm and focus in a maze of
confusion, uncertainty, conflicting priorities and unrelenting stress. [more in our Mindfulness Article] If you’re looking for ways to put in a peak performance at work without
sacrificing your sanity, humanity and well-being, our Mindful Leadership in Action 1-day clinic
provides a useful starter-platform to help you re-think and re-invigorate
your leadership. You’ll learn how to
·
Use our 5 Mental
Markers of Mindfulness model to get practical pay-backs
·
Lift your levels of
clarity, focus, purpose, presence and attention
·
Monitor mind-wandering and
tune into your mental models
·
Deploy the 5 mental
markers of mindfulness to focus thoughts
·
Take-away focused-attention
tools to train your brain to be mindful
·
Strengthen your reserves of resilience
and sense of well-being
·
Reduce stress and be more calm, connected,
balanced and even-minded
·
See relationships systemically and make decisions mindfully
·
Conduct more
mindful dialogues and be conversationally present
·
Tune in
to yourself physically, emotionally and cognitively
·
Apply our mindfulness
dash-board to measure where you are "Beneficial to all who want to sharpen their leadership skills through better focus. Great content, a very detailed, useful and easy-to-understand guidebook, good tools and a faultless performance by the presenter. I didn’t want it to end.” Richard V – Senior Project Manager Read more on-line,
download course outline, and preview tips on this topic. Registration
links follow… |
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Those who’ve been along to my programs previously know that I try to
provide a relaxed, safe and comfortable learning environment to try out new concepts
and tools – and these programs continue that tradition. I’d be delighted to
welcome you or some of your other colleagues at one of these minds-on
learning forums. Either way, much appreciated if you’d help to pass on
this information to others in your wider networks… Cheers! Bill |
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REGISTER NOW On-Line, by Email or Fax… Attend with a Friend & Save… Multiple
Clinics or Multiple Places for less*… Standard 1-Day Course Fee (GST inc):
$528… NFP/Schools $451 Subscriber Discount:* General (GST inc): $462 single… 2
clinics or 2 places $880… NFP/Schools: $418 single…
2 clinics or 2 places $814 Register first, pay
on invoice…
·
Subscribe* to be eligible for
discount (as part of registration or beforehand)
·
Prices include GST… Discount applies from date of
registration
·
Payment on invoice within 14 days and prior to attendance
·
Venue: Rydges Tradewinds Cairns
·
Inclusions: Light lunch, refreshments and comprehensive self-coaching
Guide
·
Timing: 8.30 am - 4.30 pm each day CALL
07-4068 7591… Register on-line or FAX/EMAIL completed form Connect
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More
information on our range of EI, mindfulness and conversational coaching clinics on-line.
Or find out about the full range of programs we offer in The Change Forum Course Directory.
Background articles and tips on Dealing with Difficult Discussions and
Mindfulness in Action in our collection of FactFiles
and CC E-News e-zine issues available for
free download at www.thechangeforum.com. Look
forward to working with you at this practical and down-to-earth clinic –
and please feel free to forward this message to other contacts you have in
your region or networks who are interested in lifting their leadership to the
next level. Of
course, if you don’t want further updates about our range of
professional development offerings, please see the remove-me option
at the bottom of this email. |
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Cheers… Bill Cropper Director - The
Change Forum |
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See our full Course Directory for outlines of our current range of leadership & team
learning programs Call, Email or Enquire On-line All Change Forum programs also available for delivery In-House. |
Course FEE Includes • Self-Coaching
Toolkit • Lunch
& refreshments VENUE Central
location REGISTER ON-LINE or Phone, Fax or Email |
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>>>
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friends
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