How can I get through to low performers without putting the other person ‘off-side’ and feel OK about having the conversation in the first place?

Positive Performance Conversations

HERVEY BAY Nov 29 ~ TOOWOOMBA Dec 6

BRISBANE Dec 7

1-Day practical clinic to walk you through carefully-crafted footings, frameworks and formulas for delivering even touchy, sensitive feedback in more positive, encouraging ways

ò How do your Performance Conversations measure up?

More of a Productive Pursuit or Pointless Pain?

 “I highly recommend this clinic… it’s important for anyone who supervises other staff to be skilled in positive conversation techniques. The Guide is super with lots of tools for future reference” Sonia R, Queensland Health

Handle all kinds of conversations about performance with more certainty, calm and confidence

Decide to make a difference

Register On-line to Reserve your place today

Also Still Places in BRISBANE Dec 1-2

** Dealing with Difficult Discussions **

intensive 2-day practice-clinic for handling all kinds contentious conversations

Lots of us aren’t that crash-hot when it comes to conducting conversations with difficult performers.  We say things that get staff off-side by putting things in negative ways. They get defensive and either retreat or retaliate.

Positive Performance Conversations works on a simple principle: focus on the positives you want to see, not the negatives you don’t.  It gives you a step-by-step tour of carefully-crafted footings, frameworks and formulas to prepare yourself for dealing more competently and comfortably with difficult performers.  Overcome any fears you may have and help others to feel more comfortable about the conversation in the process…

We’ll look at how to start performance conversations better, how to handle anxiety and defensiveness, ways to deliver difficult feedback that are less likely to put the other person ‘off-side’, keeping on-track and getting commitment to agreed goals and improvement actions.  [ Download Course Outline ]

“Thought provoking and practical with real steps, good visual examples, clear explanations and tools-practice activities that all helped my learning. A tangible and engaging program that was timely, relevant and extremely practical.” Trish K  University of Southern Queensland

All staff benefit from being able to prepare for performance conversations too

Ask about our In-House program for STAFF

Making Performance Conversations work for YOU

Call 07-4068 7591 to Reserve a date for 2017

Positive Performance Conversations

HERVEY BAY Nov 29 ~ TOOWOOMBA Dec 6

BRISBANE Dec 7

Whatever your leadership level and whether you’re dealing with performers who are great, good or troubling, the principles and tools we share in this clinic can help you prepare for meaningful conversations about performance and handle them with more confidence, delivering even touchy or sensitive feedback in positive, encouraging ways.

“A quality, ‘value for money’ day, well-prepared and presented, jam-packed with information and interaction and an abundance of resources to use before, during and after.” Alison F, St Mary’s College

REGISTER NOW On-Line or by Email…

Year-end Special to wind up 2016 !!

Come along with a colleague or 2 and Save more!

1-day clinics… Register by Nov 28

(Full Fee per program - $550 pp… Standard Member Discount $495 pp…  All prices GST inc)

            General:   Single $462…  2 places or clinics  $880  3 places $1265

            NFP/Schools:     All places $410

·        Small groups – a safe place to practise – average 6-8 (max 12)

·        Prices include GST…  Payment on invoice within 14 days and prior to attendance

·        Subscribe* to be eligible for discount or standard fee applies (Can do with registration)

·        Inclusions: Tuition, detailed self-coaching Guide/Toolkit, Lunch and refreshments

·        Venue: Wellington Apartment Hotel Brisbane; other CBD Venues advised on registration

·        Timing: Session hours: 8.30 am - 4.30 pm each day

CALL 07-4068 7591… Register On-line or EMAIL completed form

Subscribe or Connect  for updates and free downloads

YES! All Change Forum programs can be delivered IN-HOUSE.  So if dates don’t suit or you’d like to incorporate this program or one of our many clinics into your teambuilding or leadership development initiatives, contact us direct or through our on-line enquiry form to discuss ways we can help.

For some background articles and tips on all kinds of conversations at work, see our Articles, Newsletters and FactFiles available for free download at www.thechangeforum.com.

Look forward to seeing you at this one-of-a-kind clinic  – and please pass this message on to colleagues and other contacts in your region or networks who might be interested in making conversations with difficult performers a little less tortuous for them and a fair bit easier for themselves.

Of course, if you don’t want further updates about our range of  professional development offerings, please see the remove-me option at the bottom of this email.

Cheers…

Bill Cropper

Director - The Change Forum

See our full Course Directory

for outlines of our current range of leadership & team learning programs

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All Change Forum programs also available for delivery In-House.

Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

VENUE Central location

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