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… Conversations & EI boosters to
see out 2012 … Positive Performance
Conversations ~ taking a positive approach to poor performance TOWNSVILLE – NOV
21 CAIRNS – NOV 28 SOCIAL
Intelligence: EI in Teams ~ 10 vital EI Dimensions to revitalise your team TOWNSVILLE – NOV
27 CAIRNS – DEC 3 Designed & Presented
by Bill Cropper Call, Email or Register On-line |
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The Change
Forum programs can be delivered In-House and tailored for your leader group
or team. Call to discuss ways we can help with your leadership, team or
coaching needs. Bill
Cropper - Director Tel:
07- 4068 7591 |
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Arm yourself with seriously useful Conversation & EI Tools
to give you & your team a real kick-start to 2013 |
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~ Summer Special FNQ Fees
for multiple events and groups ~ Outlines below or download
Brochure for more detail See our
E-NEWS Issue #13 for articles on performance conversations... Issue #14
features connectivity Handling performance conversations
is something every leader needs to be able to do with
confidence. As most leaders will tell you, tackling poor performance is one
of the most challenging and widely feared species of difficult discussions.
That’s where The Change Forum coaching clinics can help… POSITIVE Performance Conversations: TOWNSVILLE
November 21 CAIRNS November 28 (Brisbane
November 16) Organisations spend thousands on performance management
systems but in the end many managers still sidestep or totally avoid
conversations with low or moody performers. Positive Performance
Conversations takes you on a carefully plotted, step-by-step tour of
5 essential Footings and Frameworks to lift your comfort and competence
levels and get seriously better results from all kinds of performance
conversations. It shows you how to: ¡ Focus on future positive performance rather than past
negatives ¡
Focus less on
what's wrong and more on what’s expected – which is far less likely to
trigger defensiveness ¡
Create a
constructive emotional climate where people are far more likely to hear what
you have to say ¡
Deliver
difficult feedback in ways that are more sayable and hearable What will I discover? This
targeted 1-day clinic and comprehensive self-coaching guide include: ¨ Structuring
– the 5 Footings and Frameworks to follow ¨ ‘De-vaguing’ – being specific about dissecting performance issues ¨ Handling
defensiveness - anxiety and other high-pitched emotions ¨ Giving
Feedback – that is clear, frank and fact-based ¨ Anticipating – objections, excuses, justifications and downplays ¨ Levelling – saying what you need and why they need it too ¨ Reframing – putting negative performance issues across positively ¨ Focusing – keeping on track and finding solutions ¨ Coaching – getting commitment to goals and actions Social and Emotional Team Intelligence… Just
about everything that happens at work tracks back to EI – or, more often, a
lack of it. SETI as we call it, is the brain
science behind connecting and getting along well with others in teams.
New research reveals it may account for as much as 40% of team
performance. While we naturally work in teams to achieve things we
can’t do alone, working well together in them doesn’t come so naturally – we
have to learn how to do this. And that’s where The Change Forum’s EI
in TEAMS clinic can help… Social Intelligence: EI in TEAMS TOWNSVILLE November 27 CAIRNS December 3 (Brisbane
Feb 21) While the idea that emotional intelligence (EI) helps us
relate better with others is no longer new, what is perhaps less understood
is its relevance for the team as a whole. The challenge for many of us in
working in teams is sustaining healthy team relationships that support the
overall effectiveness of the team. That, in a nutshell, is what social
intelligence is about… ¡ The more positive emotional connection there is in a
team, the more people feel friendly and focused ¡ The reverse applies too – apathy, anger or aggression set
off emotional chain-reactions that turn teams toxic Social Intelligence: EI in Teams
is an intensive 1-day work-out for teams and leaders to learn about 10 SETI Dimensions for Teams through
practice activities and a substantial Toolkit that help you in a
hands-on way to: ¨
Boost your level of social intelligence and emotional awareness ¨
Build positive emotional states like resilience, tolerance and
respect ¨
Measure the emotional temperature of your team ¨
Create more cohesion and connectivity in your team ¨
Apply 5 keys of team behaviour – likingness, safety, empathy,
support, feedback ¨
Temper the impact of toxic emotions on team climate ¨
Reinforce relationship builders like resonance and rapport “A
valuable course in utilising EI in teams to create healthy work environments
and culture. You’ll be given the science behind why EI affects team
performance, and tools to identify how in tune you are with your Team EI. The
relaxed atmosphere Bill creates to look at some intense content was a
high-point for me” Francoise Lane - Department of
Communities Register NOW on-line, by email or fax
(Brochure with registration form attached or download.) FNQ Special Offer – Register by NOVEMBER 20** – Multiple attendance discounts (All
fees GST inc) ·
Any 1 event $440 pp (NFP $410 pp) ·
Attend 2 events OR Book 2 places at a single event: $825 (NFP
$792) ·
Book 3 places at a single event: pay $1188 (NFP
$1155) [Register first,
payment on invoice within 14 days & prior to attendance Inclusions:
Lunch, refreshments and comprehensive self-coaching Toolkit Venue:
Arcadian Surf Club Townsville; Rydges Tradewinds Cairns; Timing: 8.30
am - 4.30 pm each day] Five reasons to choose a Change Forum coaching clinic... x
Solid learning in a safe, small group environment x
Practical tools & frameworks for back-at-work action x
Down-to-earth, hands-on and relevant x
Comprehensive, easy-to-follow self-coaching guides x
Serious fun and sound facilitation Can we do
these clinics IN-HOUSE? All Change Forum programs can be delivered in-house in
standard format or customised to your needs. So if dates don’t suit or
you’d like to incorporate one of our many clinics into your teambuilding or
leadership development initiatives, why not contact us direct or through our on-line
enquiry
form to discuss ways we can help. Your help in
networking always appreciated: Hope
to see you at one of these great learning opportunities, but either way, your
help in sharing information about our activities and programs with staff,
colleagues, associates and your wider management, HR and regional networks is
always greatly appreciated... Thank you for your time. And if you don't want any more news, tips or notices of
upcoming learning events in your local area let us know. [Link
for removal from our circulation list below] |
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Cheers… Bill Cropper Director - The Change Forum |
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2012 FEE DISCOUNTS... Regular
Early Fees >21
Days: 2-Day /
1-Day (All GST Inc) • $770 / $495 per person • $660 / $440 Schools / NFP |
FEE Includes • Self-Coaching Toolkit • Lunch & refreshments VENUE Confirmed on Registration REGISTER ON-LINE or Phone, Fax or Email |
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>>> Why not let others know... Please forward to colleagues and friends >>> Subscribe to our mail lists |
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>>> To ensure receipt of future mailings, please add billc@thechangeforum.com to your contacts or approved senders list <<< © The Change Forum 2012 | W: www.thechangeforum.com | E: consult@thechangeforum.com | T: +61-(0)7-40687591 |
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