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…Still a few Discount places for final 2012 CQ Clinics … Positive Performance Conversations ~ taking a positive
approach to poor performance ROCKHAMPTON – OCTOBER 22 The Emotionally Intelligent Leader ~ 1-day fast-track
on 7 crucial EI leader practices ROCKHAMPTON – OCTOBER 23 SOCIAL Intelligence: EI in Teams ~ 10 vital EI
Dimensions to re-invigorate your team ROCKHAMPTON – OCTOBER 24 Designed & Presented by Bill Cropper |
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The
Change Forum programs can be delivered In-House and tailored for your leader
group or team. Call to discuss ways we can help with your leadership, team or
coaching needs. Bill
Cropper - Director Tel:
07- 4068 7591 The
Change Forum is an approved Queensland Health provider for Leadership,
Coaching & Culture Change Services. |
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Build better Teams by connecting through Emotional Intelligence
and confident conversations |
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Discounts still available ~ Call, Email or
Register On-line Outlines below or download
Brochure for details on all 3 clinics Also now available
our E-Newzine#14 featuring articles & tips on connectivity Emotional
Intelligence (EI) is a critically enriching
life-skill everyone needs to cultivate, whether it’s to build great teams, be a
more connective leader, boost morale and performance or create an awesome
workplace where we get on well, have fun and produce amazing results. [More in our FactFile: Why EI
Matters] Does EI really
matter that much? We think it does. Just about everything that happens at
work tracks back to EI – or, more often, a lack of it. Here’s a few snapshots
on why it’s vital for everyone – leaders and teams: ¨
EI is what helps us stay calm, cool and
collected at work while everyone else runs amok ¨
EI is what enables us to handle
relationships with sensitivity, empathy, harmony and humour ¨ EI is what gives us
grit, resilience and determination to persevere in the face of set-backs. ¨
EI is what helps us manage our moods, keep
destructive emotions at bay and handle hostility in others ¨
EI is one the key differentials between
brilliant teams and great leaders and dismal ones EI is also a
critical factor in handling performance conversations more positively – something every leader needs to
be able to do with confidence. And
that’s where The Change Forum coaching clinics come in… Still reduced fee
places on offer for final Rockhampton clinics for 2012 – October
22–23–24: Three must-do
development clinics on better management, more connective leadership and
higher-functioning teams.... Positive Performance Conversations: ROCKHAMPTON October
22 (Brisbane Nov 16) What’s this about? As most leaders will tell you,
tackling poor performance conversations is one of the most widely feared
species of difficult discussions. Organisations spend thousands on
performance management systems but in the end many managers still sidestep or
totally avoid having conversations with low performers. ¡ Positive Performance Conversations focuses on
future positive performance rather than past negatives. ¡
Focusing less on what's wrong and more
on what’s expected is far less likely to trigger defensiveness. ¡
It creates a very different emotional
climate where people are far more likely to hear what you have to say. ¡
It enables you to deliver difficult
feedback in ways that are more sayable and hearable What will I discover? This targeted 1-day clinic and accompanying
self-coaching guide, takes you on a carefully plotted, step-by-step tour of 5
essential Footings and Frameworks to lift your comfort and competence levels
and get seriously better results from performance conversations, particularly
difficult ones. Topics we touch on this ‘reality-based’ clinic include: ¨ Structuring – the 5
Footings and Frameworks to follow ¨ ‘De-vaguing’ – being
specific about dissecting performance issues ¨ Handling defensiveness - anxiety and
other high-pitched emotions ¨ Giving Feedback – that is clear,
frank and fact-based ¨ Anticipating – objections,
excuses, justifications and downplays ¨ Levelling – saying what
you need and why they need it too ¨ Reframing – putting
negative performance issues across positively ¨ Focusing – keeping on
track and finding solutions ¨ Coaching – getting
commitment to goals and actions The Emotionally Intelligent Leader: ROCKHAMPTON October 23
(Brisbane Nov 29-30) “An excellent presentation... I
learned the difference between thoughts and feelings, how to recognise
and control reactions to feelings and walked away with some solid
action points” Stephen Agius,
Cairns Regional Council What’s this about? A leader’s ability to connect with
the people they lead – to work out what drives their behaviour and what
inspires and energises them to perform at their best – is crucial to building
happy, productive workplaces and profoundly affects culture, climate and
ultimately, job performance. ¡ The more
positive emotional connection there is in a team, the more people feel
friendly and focused ¡ Staff
keep
an emotional bank balance on leaders. The debit column is disconnection and
dissonance ¡ The credit
column is connectivity that builds positive relations and promotes more
productive performance. ¡ Lack of
connectivity costs in terms of de-motivation yet rarely reveals itself on the
bottom-line balance sheet ¡ Leading with EI
is about realising if you want people to put in a superior performance, you
have to connect with their feelings first. What will I discover? Condensed from our 2-day coaching clinic, this 1-day fast-track clinic overviews the 7 practices of
emotionally Intelligent leaders and takes you through selected tools to
cultivate connectivity and more constructive team relationships. Topics we
touch on in this seminar help you to… ¨
Master practical tools to manage emotions
and use them positively ¨
Take-on the role leaders play as emotional
care-takers and amplifiers ¨
Tackle tough leadership dilemmas in more emotionally intelligent
ways ¨ Control emotional hijacks
and create a better emotional climate at work ¨ Connect better with the
people you lead to inspire and motivate them ¨ Handle defensiveness
and other disruptive emotions in self and others ¨ Stock-take your EI
leaders skills and set practical goals to lift them “A very powerful learning opportunity, an excellent day
appropriately structured and managed – that opened my eyes to just how
important EI is in all aspects of working life.” Justine Lawson – Central
Queensland University. Social Intelligence: EI in TEAMS: ROCKHAMPTON October
24 (Brisbane Oct 19) What’s this about? SETI stands for Social and Emotional Team Intelligence and every team could do with more of
it. SETI is the new brain science behind connecting and getting along well with others in teams and research reveals that it
may account for as much as 40% of team performance... ¡ Lots of us lack
the emotional and social skills needed to form and maintain healthy team
relationships ¡ The more
positive emotional connection there is in a team, the more people feel
friendly and focused ¡ The reverse
applies too. Apathy, anger or aggression set off emotional chain-reactions
that turn teams toxic ¡ While we
naturally work in teams to achieve things we can’t do alone, working well together
in them doesn’t come so naturally. We have to learn how to do this. What will I discover? This 1-day work-out for team members or leaders, takes
you through a series of activities based on 10 SETI Dimensions that
helps you in a hands-on way to: ¨
Boost your level of social intelligence and
emotional awareness ¨
Build positive emotional states like
resilience, tolerance and respect ¨
Measure the emotional temperature of your team ¨
Create more cohesion and connectivity in
your team ¨
Apply 5 keys of team behaviour – likingness,
safety, empathy, support, feedback ¨
Temper the impact of toxic emotions on team
climate ¨
Reinforce relationship builders like resonance
and rapport “A valuable course in utilising EI
in teams to create healthy work environments and culture. You’ll be given the
science behind why EI affects team performance, and tools to identify how in
tune you are with your Team EI. The relaxed atmosphere Bill creates to look
at some intense content was a high-point for me” Francoise Lane - Department of
Communities Read more about EI in Teams in our free FactFile on 10 Dimensions
for EI Teams Register NOW on-line, by email or fax
Here’s 5 reasons to
choose a Change Forum coaching clinic... x
Solid learning in a
safe, small group environment x
Practical tools
& frameworks for back-at-work action x
Down-to-earth,
hands-on and relevant x
Comprehensive,
easy-to-follow self-coaching guides x
Serious fun and
sound facilitation CQ 1-2-3 Special
Offer**: Multiple event
discounts (All fees GST inc)... Any 1 event $473 (NFP $440)... Attend 2 of these consecutive events, pay
only $880 (NFP $825)... Attend all 3 and pay just $1254 (NFP $1188) **Register by OCTOBER 15** [Register first, payment on invoice within 14 days & prior to
attendance; Venue Travelodge Rockhampton; Lunch, refreshments and
comprehensive self-coaching Toolkit provided; Timing: 8.30 am -
4.30 pm each day] Can we do these clinics IN-HOUSE? All Change Forum programs can be
delivered in-house in standard format or customised to your needs. So
if dates don’t suit or you’d like to incorporate one of our many clinics into
your teambuilding or leadership development initiatives, why not contact us
direct or through our on-line enquiry form to
discuss ways we can help. Your help in networking always appreciated:
Hope to see you at
one of these great learning opportunities, but either way, your help in
sharing information about our activities and programs with staff, colleagues,
associates and your wider management, HR and regional networks is always
greatly appreciated... Thank you for your
time. And if you don't want any more news, tips or notices of
upcoming learning events in your local area let us know. [Link for removal from our
circulation list below] |
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Cheers… Bill Cropper Director - The
Change Forum |
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2012 FEE DISCOUNTS... Regular
Early Fees >21
Days: 2-Day /
1-Day (All GST Inc) • $770 / $495 per person • $660 / $440 Schools / NFP |
FEE Includes • Self-Coaching Toolkit • Lunch & refreshments VENUE Confirmed on Registration REGISTER ON-LINE or Phone, Fax or Email |
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>>> Why not let others know... Please forward to colleagues and friends >>> Subscribe to our mail lists |
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You're receiving this email from The Change Forum because either you or someone else you know attended one of our learning programs or referred us to you as someone who'd be interested; a part of your organisation or equivalent organisation interstate has used our services; or you made an inquiry about our learning or consulting services. If you want to continue to receive notices of upcoming learning events in your region, free FactFiles on various facets of organisational leadership and change, subscribe to our E-Newsletters or get the latest leadership tool updates and other information from us – please, if you haven't done so already, click to confirm your interest or unsubscribe to no longer receive our emails. We respect your privacy and will not rent, resell or intentionally distribute your email address without your permission. |
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>>> To ensure receipt of future mailings, please add billc@thechangeforum.com to your contacts or approved senders list <<< © The Change Forum 2012 | W: www.thechangeforum.com | E: consult@thechangeforum.com | T: +61-(0)7-40687591 |
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