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Hi! Bill Cropper here with a reminder Ifm running a clinic in
your area soon on ways to help you handle tough performance conversations so
theyfre less of a challenge for you and a better experience for themc And
therefs still places and time for you to join a like-minded group of leaders
keen to upgrade the quality of their conversations about performance tooc |
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HERVEY BAY Dec 1 ROCKHAMPTON Dec 4 MACKAY Nov 21 TOOWOOMBA Nov 28 Other regional locations
& dates below Stay calm, confident and solution-focused with Winning
formulas to tackle difficult Performance Conversations |
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Letfs face it, lots of us
arenft that crash-hot when it comes to conducting these kinds of
conversations! We say things that get staff off-side by putting things in
negative ways or coming across awkwardly or more harshly than we intend. They
get defensive and things heat up as they retreat or retaliate... Positive Performance
Conversations offers you the opportunity to go behind
the scenes and explore a targeted set of robust conversation frameworks and
formulas that can really help to take the pain out of your performance
conversations – whether theyfre tough talks with under-performers or
structured support for top performers. Why not set aside a day to
strengthen your leadership toolkit and come along to build-up your
conversation repertoire in one of the locations below. Save more when you
come along with a colleague... And if youfve a group of
10 or more and arrange an in-house clinic for delivery before Easter 2018,
youfll be able to send along up to 3 extra participants completely free.
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Positive Performance Conversations gA very comprehensive,
engaging workshop and the toolkit-to-go very useful. I wanted to gain
additional skills in managing poor performance and supporting well performing
staff to stay motivated and this was a very good program to support this.
Ifve already recommended it to a couple of people and I feel much more
confident to bring up performance issues after doing this course.h Lisa B., Rural & Community Health
More
of a Productive Pursuit or Pointless Pain? |
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This
unique 1-day master class shows you how
to handle all varieties of performance conversations with more confidence
while making them more personally productive for everyone. We take you
on a step-by-step tour of carefully-crafted footings, frameworks and formulas
that will help you take the heat out – for you and them – and turn tough
performance talks into constructive coaching conversations. Youfll learn
how to: ·
Tackle
tough performance conversations in more positive ways ·
Structure
your conversation better with our 5 Footings & Frameworks model ·
Deliver difficult
feedback that is more esayablef and ehearablef ·
Handle defensiveness –
anxiety and other high-pitched emotions ·
Anticipate –
objections, excuses, justifications and downplays ·
Stay Focused –
keep it on track, clear, frank and fact-based · Coach
to find solutions – get commitment to goals and actions More about
Performance Conversationsc
Download
Course Outline |
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Why not
decide to make your next performance conversations |
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"Positive Performance Conversations was great and I
learnt heaps. The topics and activities were real everyday situations I could
relate to. The tools and techniques are very useful and I use them every day
now. Bill is great at what he does. He knew exactly what he was talking
about, didnft use fancy words I couldn't understand, kept people on topic and
kept me engaged the whole day. I'm happy to recommend this program." Aleesha -
Queensland Courts Service |
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Even good performers need considered feedback and doing this
well is not as easy as you might think
Tools
in our Positive Performance Conversations clinic and Guidebook help
you handle conversations with good performers too |
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Positive Performance Conversations TOWNSVILLE Nov 15 MACKAY Nov 21 TOOWOOMBA Nov 28 HERVEY BAY Dec 1 ROCKHAMPTON Dec 4 SUNSHINE COAST Feb 5 |
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Is this clinic right for you? gThought
provoking and practical with real steps, good visual examples, clear
explanations and tools-practice activities that all helped my learning. A
tangible and engaging program that was timely, relevant and extremely
practical.h Trish
K, University of Southern
Queensland This
practical program is for leaders at any level who
want to improve the way they handle performance conversations – especially
with difficult or poor performers. Itfs particularly relevant for those who
get anxious, irritated or defensive confronting poor performers or those who
want to take a more constructive, solutions-focused approach. While the
focus is mainly on difficult performers, many principles and tools in Positive
Performance Conversations can also be used to coach, support and
encourage good performers too.
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cand boost your
leadership success! Subscribe* and pay lessc Come along with a colleague – save more! 1-DAY Clinics: [
Full Fee (GST inc) $660 ] **Subscribe
to savec Extra Savings for SPRING when you Register by November 20!! General*: Single $528 or save more with just $990 for 2 ($495 pp) NFP/Schools*: Single $495 or save more with just $924 for 2 ($462 pp) [ Standard Subscriber Fee $550 pp ]
Register first, pay on invoice ·
Subscribe* to be eligible for
discount or full fee applies (can do with registration) ·
Prices include GSTc Payment on invoice within 7 days and
prior to attendance ·
Small groups, average 6-8 (max 12) – a safe place to practise ·
Inclusions: Tuition, comprehensive self-coaching Guide, Lunch and
refreshments ·
Venue: Hervey Bay Hotel
Pialba; Park Motor Inn Toowoomba; Centrepoint Rockhampton; Southfs Leagues
Club Mackay; Other CBD venues TBA on registration ·
Timing: Sessions – 8.30 am - 4.45 pm Please arrive 15 mins prior to
register Register
On-line
or EMAIL completed Form
Subscribe
or Connect |
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w YES – We can come to You w Create a positive performance culture
in your organisation! Give
all your leaders a common language, approaches and set of tools to help improve
performance outcomes for everyone
See full Course Directory
for other In-House options for leaders & teams |
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** Ask about our In-House
Sessions for STAFF** Making Performance Conversations work for YOU Half-day or full-day
sessions – on-site or hosted
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Look
forward to seeing you or your colleagues at this one-of-a-kind clinic – and
please pass this message on to others in your networks who might be
interested in making conversations about performance a little less tortuous
for their staff and a fair bit easier for themselves. |
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Cheersc Bill Cropper |
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See our full Course Directory for outlines of our current range of leadership & team
learning programs Call, Email or Enquire On-line All Change Forum programs also available
for delivery In-House. |
Course FEE Includes • Self-Coaching Toolkit • Lunch & refreshments VENUE Central location REGISTER ON-LINE or Phone, Fax or Email |
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