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Bill Cropper Director & Presenter Call, Email or Enquire On-line Mob: +61-(0)429-687
513 Tel:
+61-(0)7-4068 7591 |
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Putting Patients First: Caring,
Connecting, Compassion |
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Hi – Bill Cropper here from The Change Forum… As you know, patient-centred
care is increasingly coming into the spotlight world-wide. So I thought
you might be interested to hear about a special series of 1-day Putting
PATIENTS FIRST clinics I’m running that can benefit anyone in your
health-care chain who wants to cultivate the ‘3-C’s’ of Caring,
Connecting and Compassion. This track-tested clinic kicks-off in
TOWNSVILLE and BRISBANE in August. Putting PATIENTS FIRST locations and dates
include:
We all say we put
patients first. But do we? In our busy jobs when we feel stressed and overloaded with
daily heavy-duty demands, it’s easy to put our priorities, pressures or
procedures first ahead of patients, treat them with clinical detachment,
forget to connect and overlook how we come across. The Queensland
Blueprint for Better Healthcare tells us to ‘put patients at the
centre of all we do’ but there is little available for people who want to
refresh their professional skills or extend their practices in this area. Our Putting
PATIENTS FIRST clinic centres on 5 essential principles that make all the
difference in relating well. It aims to get people on the same page about
putting patients first – to know what it means, what it looks like, and most
of all, provide tools to help them do it more mindfully and consistently.
Its focus is cultural, not clinical. It’s on making better personal
connections, not the procedural aspects of patient-centred care. Like all Change
Forum clinics, this one is interactive, and comes with a comprehensive
self-improvement Guide you can put to practical use back in your
facility, either individually or with your whole team or unit. The attached Brochure has full details of concepts, cost
and content we cover and there’s more information on-line. If you can bring this to the
attention of your senior administrative, medical, nursing or educational
staff, we’d be most appreciative of your help. If scheduled dates don’t
suit, or you see the benefit in running this clinic specially
for your facility, area or service, we can conduct Putting PATIENTS FIRST on-site for you. Single registration discounted to $440 pp
with further fee reductions for multiple registrations. Places are limited,
so we suggest you let us know early to reserve you a place pending
approval. Register ON-LINE, Email: register@thechangeforum.com, use the
form included in the Brochure or telephone us on the
numbers below. Look forward to
seeing you at this special event – and please feel free to forward this message to other
contacts you have in the health-care industry who may be interested to hear
about the Putting PATIENTS FIRST program. Of course, if you
don’t want further updates about our range of professional development
offerings, please see the remove-me option at the bottom of this
email. |
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Cheers… Bill Cropper Director
- The Change Forum |
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Call, Email or Enquire On-line The Change Forum is an approved
Queensland Health provider for Leadership Development, Coaching and
Culture Change Services |
Course FEE Includes • Self-Coaching Toolkit • Lunch & refreshments VENUE Central location REGISTER ON-LINE or Phone, Fax or Email |
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>>> To ensure receipt of future mailings, please add billc@thechangeforum.com to your contacts or approved senders list <<< © The Change Forum 2013 | W: www.thechangeforum.com | E: consult@thechangeforum.com | T: +61-(0)7-40687591 |
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