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Scheduled
& In-House Learning events for Leadership & Change |
3 vital Clinics to connect Leaders and Teams The
Emotionally Intelligent Leader ...1-day fast-track on 7 crucial EI leader practices... MACKAY – MAY 20 Positive Performance
Conversations ...taking a positive approach to poor performance... MACKAY – MAY 21 SOCIAL
Intelligence: EI in Teams ...10 vital EI Dimensions to re-invigorate your team... MACKAY – MAY 22 Attend 1… 2… or all 3 – for less! |
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Designed
& Presented by Bill Cropper Start
a conversation today to arrange an In-House event or explore ways we can help
with your leadership, team or culture change needs. Call, Email or enquire On-line Tel:
07- 4068 7591 Mob:
0429 – 687 513 |
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3 clinics for leaders to lift performance, tackle tough talks,
cultivate connectivity & build better teams |
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Outlines follow or download Brochure for
details on all 3 clinics ~ Discounts for attending
2 or 3 events ~ Call, Email or Register On-line ~ Updated 2013 Course Calendar attached
& on-line Emotional Intelligence matters for good leadership,
good teams and great results.
Leadership success isn’t just built on technical know-how –
it’s built on the ability to manage emotions positively and connect with the
people you lead. EI is also a critical factor in handling
performance conversations more positively
– something every leader needs to be able to do with
confidence. In fact, tackling tough performance
conversations is one of the biggest tests of a leader’s emotional and
conversational capabilities. Emotional Intelligence also extends to whole teams. While
individuals need EI to manage their own emotions and navigate relationships,
teams as entire entities need Social and Emotional Team Intelligence
(SETI) to handle the inevitable conflicts that arise, persevere in
the face of setbacks, tackle tough challenges, connect, get along well with
team-mates, and harness the energy to take concerted action. Coming to MACKAY MAY 20 – 21 – 22 a trio of clinics
on these must-do areas for better management, more connective leadership and
higher-functioning teams… With a reduced fee offer for
attending multiple events... See our E-Newzine Issue 13 for articles & tips on performance conversations And if you could
spare a moment to share this information around your
regional networks it would be much appreciated… The Emotionally Intelligent Leader: MACKAY
May 20 (Rockhampton
May 6) What’s this about? A leader’s ability to connect with the people they lead – to work
out what drives their behaviour and what inspires and energises them to
perform at their best – is crucial to building happy, productive workplaces
and profoundly affects culture, climate and ultimately, job
performance. ¡ The more positive emotional connection there is in a
team, the more people feel friendly and focused ¡ Staff keep an emotional bank balance on leaders. The debit column
is disconnection and dissonance ¡ The credit column is connectivity that builds positive
relations and promotes more productive performance. ¡ Lack of connectivity costs in terms of de-motivation yet
rarely reveals itself on the bottom-line balance sheet ¡ Leading with EI is about realising if you want people to
put in a superior performance, you have to connect with their feelings
first. What will I discover? Condensed
from our 2-day coaching clinic, this 1-day
fast-track clinic overviews the 7 practices of emotionally Intelligent
leaders and takes you through selected tools to cultivate connectivity and
more constructive team relationships. Topics we touch on in this seminar
help you to… ¨
Master practical tools to manage emotions and use them
positively ¨
Take-on the role leaders play as emotional care-takers and
amplifiers ¨
Tackle tough leadership dilemmas in
more emotionally intelligent ways ¨ Control emotional hijacks and create a better emotional climate
at work ¨ Connect
better with the people you lead to inspire
and motivate them ¨ Handle defensiveness and other disruptive emotions in self and
others ¨ Stock-take your EI leaders skills and set practical goals to lift
them “A very powerful
learning opportunity, an excellent day appropriately structured and managed –
that opened my eyes to just how important EI is in all aspects of working
life.” Justine Lawson – Central Queensland University.
Positive Performance Conversations: MACKAY
May 21 (Rockhampton
April 12) What’s this about? As most leaders will tell you, tackling poor performance
conversations is one of the most widely feared species of difficult
discussions. Organisations spend thousands on performance management systems but
in the end many managers still sidestep or totally avoid having conversations
with low performers. ¡ Positive Performance Conversations focuses on future
positive performance rather than past negatives. ¡
Focusing less
on what's wrong and more on what’s expected is far less likely to trigger
defensiveness. ¡
It creates a
very different emotional climate where people are far more likely to hear
what you have to say. ¡
It enables
you to deliver difficult feedback in ways that are more sayable and hearable What will I discover? This
targeted 1-day clinic and
accompanying self-coaching guide, takes you on a carefully plotted,
step-by-step tour of 5 essential Footings and Frameworks to lift your comfort
and competence levels and get seriously better results from performance
conversations, particularly difficult ones. Topics we
touch on this ‘reality-based’ clinic include: ¨ Structuring
- the 5 Footings and Frameworks to follow ¨ ‘De-vaguing’ – being specific about dissecting performance issues ¨ Handling
defensiveness - anxiety and other high-pitched emotions ¨ Giving
Feedback – that is clear, frank and fact-based ¨ Anticipating – objections, excuses, justifications and downplays ¨ Levelling - saying what you need and why they need it too ¨ Reframing - putting negative performance issues across positively ¨ Focusing – keeping on track and finding solutions ¨ Coaching – getting commitment to goals and actions Social Intelligence: EI in TEAMS: MACKAY
May 22 (Rockhampton
April 11) What’s this about? SETI stands for Social and Emotional Team Intelligence and
every team could do with more of it. SETI is the new brain science
behind connecting and getting along well with others in teams and research
reveals that it may account for as much as 40% of team performance... ¡ Lots of us lack the emotional and social skills needed to
form and maintain healthy team relationships ¡ The more positive emotional connection there is in a
team, the more people feel friendly and focused ¡ The reverse applies too. Apathy, anger or aggression set
off emotional chain-reactions that turn teams toxic ¡ While we naturally work in teams to achieve things we
can’t do alone, working well together in them doesn’t come so naturally. We
have to learn how to do this. What will I discover? This
1-day work-out for team members or leaders, takes you through a series of
activities based on 10 SETI Dimensions that helps you in a hands-on
way to: ¨
Boost your level of social intelligence and emotional awareness ¨
Build positive emotional states like resilience, tolerance and
respect ¨
Measure the emotional temperature of your team ¨
Create more cohesion and connectivity in your team ¨
Apply 5 keys of team behaviour – likingness, safety, empathy,
support, feedback ¨
Temper the impact of toxic emotions on team climate ¨
Reinforce relationship builders like resonance and rapport “A
valuable course in utilising EI in teams to create healthy work environments
and culture. You’ll be given the science behind why EI affects team
performance, and tools to identify how in tune you are with your Team EI. The
relaxed atmosphere Bill creates to look at some intense content was a
high-point for me” Francoise Lane - Department of
Communities Read more about
EI in Teams in our free FactFile on 10 Dimensions for EI Teams Register NOW on-line, by email or fax
Here’s 5 reasons to choose a Change Forum coaching clinic... x
Solid learning in a safe, small group environment x
Practical tools & frameworks for back-at-work action x
Down-to-earth, hands-on and relevant x
Comprehensive, easy-to-follow self-coaching guides x
Serious fun and sound facilitation MACKAY 1-2-3 Special
Offer**: Multiple event discounts (All fees GST
inc)... Any 1 event $473... Attend 2 of
these consecutive events: pay $895... Attend all 3 for $1265 NFP
& Schools: $440 single…. $825 for 2 events… $1188 for all 3) **Register
by April 30** [Register first,
payment on invoice within 14 days & prior to attendance; Venue South’s
Leagues Club; Lunch, refreshments and comprehensive self-coaching Toolkit
provided; Timing: 8.30 am - 4.30 pm each day] Can we do these clinics
IN-HOUSE? All Change Forum programs can be delivered in-house in standard
format or customised to your needs. So if dates don’t suit or you’d
like to incorporate one of our many clinics into your teambuilding or
leadership development initiatives, why not contact us direct or through our on-line
enquiry
form to discuss ways we can help. Your help in networking always
appreciated: Hope to see you at one of these great learning opportunities,
but either way, your help in sharing information about our activities and
programs with staff, colleagues, associates and your wider management, HR and
regional networks is always greatly appreciated... Thank you for your time. And if you
don't want any more news, tips or notices of upcoming learning events in your
local area let us know. [Link for removal
from our circulation list below] |
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Cheers… Bill Cropper Director - The Change Forum |
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2013 FEE DISCOUNTS... Regular
Early Fees >21
Days: 2-Day /
1-Day (All GST Inc) • $792 / $473 per person • $693 / $440 Schools / NFP |
FEE Includes • Self-Coaching Toolkit • Lunch & refreshments VENUE Confirmed on Registration REGISTER ON-LINE or Phone, Fax or Email |
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