SMART EI@Work Practices for getting along better at work

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5 SMART EI practices can make all the difference to how people manage behaviour and get along productively together at work

Whatever your job or organisation background,

join a group of EI-interested staff for a day on

Working with Emotional Intelligence

MT ISA October 20 TOWNSVILLE December 6

Try out our 5 SMART EI practices for yourself

No role plays – just practical tools, steps & tips to help you manage your own feelings & connect better with others at work

¡°EI at Work made me feel stronger as a person working with others, helped me recognise and understand my feelings, how I portray emotions towards others and how it affects my work relationships. It helped me learn how to deal with my emotions so I can more effectively deal with others at work.¡± Bronwyn M, Dept of Communities

Read about emotional self-management: Managing Emotions at Work

A lively, fun and interactive 1-day seminar on why Emotional Intelligence matters for constructive relationships and how it can influence your approach to work and your level of satisfaction with it. ¢® Understand your emotional style ¢® Identify the impact emotions have on you and your work ability ¢® Use techniques to take control of your feelings and responses to others at work ¢® Manage moods and control disruptive emotions ¢® Cope better with stress or work pressure ¢® Get along better with others and learn to deal better with difficult moments ¢® Take responsibility for your own feelings and the impacts you have on others Download Outline  – Read on-line YES! Register me NOW!

Also still places¡¦ Positive Performance Conversations turn tough performance talks into constructive solutions sessions MT ISA Oct 19  CAIRNS Oct 31 TOWNSVILLE Nov 15 Outline & Registration On-line ----------------------------------------- Dealing with Difficult Discussions turn destructive discussions into constructive confrontations BRISBANE Nov 29-30  CAIRNS Nov 16-17 TOWNSVILLE Oct 26-27 Outline & Registration On-line

Do you know others who might be interested in ways to better manage emotions, stress and relationships at work?

Why not come along with a colleague and practise the tools together back at work – 2 places for less¡¦

There¡¯s no doubt that emotions impact work.  They affect how we think, act, cope with stress¡¦ how well we get along and work together¡¦ and how motivated, satisfied and effective we are.

Managing our emotions positively at work is essential for happy, productive workplaces and quality teamwork.  That¡¯s emotional intelligence in action – and it¡¯s just as important for staff as it is for leaders!

Keen to smooth out some of the emotion bumps at work?

Come along and try-out some EI@Work tools that can help!

¡¦also In-house on request¡¦  or through individual coaching

¡°Excellent! So powerful, practical and impacting... I felt so empowered to go back to my workplace and apply these great tools¡¦¡± Bec R. Community Youth Worker

Working with Emotional Intelligence

MT ISA October 20* TOWNSVILLE December 6

[ MT ISA Series Savings – details on-line here*]

_____________________

¡°If you ever have a chance to do this course, grab it¡± Judy S, The Cathedral School

Course Features...

¢® Complete the 5-SMARTS EI Quiz to track emotional habits & what you need to work on

¢® Practise tools to take control of feelings, use emotional self-control & get along with others

¢® Receive a 100-pg self-coaching Guide with 20 tools to help you relate with more EI at work

¢® Safe, relaxed, small-group environment with no role-plays – just real tools

¢® Subscribe to be eligible for discounts and come along with a colleague to save more¡¦

Spring-into-Summer FNQ Savings – register by Oct 13

~ Attend-with-a-friend for less – $935 for 2 places ~

(Single special $495) ^#USE DISCOUNT CODE EIWfnq0917

Prices include GST¡¦ Payment on invoice prior to attendance

YES! I¡¯m IN – Register me NOW!!

[ *MT ISA Clinic 1-2-3 Special – details on-line here*]

     Register first, pay on invoice

¡¤ Subscribe^# to be eligible for discount or full fee applies (can do with registration)

¡¤ Prices include GST¡¦ Payment on invoice within 14 days and prior to attendance

¡¤ Small groups, average 6-8 (max 12) – a safe place to practise

¡¤ Inclusions: Tuition, comprehensive self-coaching Guide, light lunch and refreshments

¡¤ Venue: Seagulls Townsville, Terrace Gardens Mt Isa TBC on registration

¡¤ Timing: Sessions – 8.30 am - 4.30 pm Please arrive 20 mins prior to register

0429-687 591¡¦ Register On-line or EMAIL completed Form

Subscribe or Connect  for updates and free downloads

w Leaders¡¯ EI clinic coming up soon w

Take the lead to managing emotions more mindfully

Personal Mastery:

Leading with Emotional Intelligence

1 and 2-day clinics on 7 Key EI Practices every leader needs

TOWNSVILLE Nov 2* ~ CAIRNS Nov 3* & Jan 30-31

MACKAY Nov 14* ~ BRISBANE Oct 11* Nov 9* & Dec 5-6

* = Fast Track 1-Day Version

Successful leaders know their emotional patterns have a lot to do with how others behave, perform and interact

Refresh your capacity to really connect with the people you lead

Y ES! I¡¯m interested – Find out More¡¦

For background articles and tips on emotional intelligence see Why EI Matters on-line for links to our information FactFiles and CC E-News e-zine back-issues on the subject of emotional intelligence.

Look forward to working with you and your emotions at one of these practical and down-to-earth clinics – and please feel free to forward this message to colleagues and staff who might be interested in ways to better manage emotions, stress and relationships at work.

Cheers¡¦

Bill Cropper

Bill Cropper – Director The Change Forum
Mob: Tel: Fax:  Email: Web:	+61-(0)429-687 513 +61-(0)7-4068 7591 +61-(0)7-4068 7555 billc@thechangeforum.com www.thechangeforum.com

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for outlines of our current range of leadership & team learning programs

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All Change Forum programs also available for delivery In-House.

Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

VENUE Central location

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