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2013 Course Calendar attached & on-line Reminder: FNQ
Leader Clinics FEB 19-22 The Emotionally Intelligent Leader ...1-day fast-track on 7 crucial practices to lead with EI... TOWNSVILLE – FEB 19 ~ CAIRNS – FEB 21 PLUS Positive Performance
Conversations ...how to take a positive approach to poor performance... TOWNSVILLE – FEB 20 ~ CAIRNS – FEB 22 Designed & Presented by Bill Cropper |
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The
Change Forum programs available In-House and tailored for your leader group
or team. Call to discuss ways we can help with your leadership, team or
coaching needs. Bill
Cropper - Director Tel:
07- 4068 7591 The
Change Forum is an approved Queensland Health provider for Leadership,
Coaching & Culture Change Services. |
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Arm
yourself with vital EI & Conversation Tools to kick-start your leadership
success in 2013 |
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Outlines follow – Brochure with February FEE offer here Call,
Email or Register On-line See E-News #13 for articles & tips on performance conversations 2013 Calendar attached
to share with friends Emotional Intelligence matters for good leadership,
good teams and great results.
Leadership success isn’t just built on technical know-how – it’s
built on the ability to manage emotions positively and connect with the
people you lead and tackling tough performance conversations is one of the
biggest tests of a leader’s emotional and conversational capabilities. Handling performance conversations is something every leader
needs to be able to do with confidence. This conversational coaching master class shows you how to use your EI
leadership to put a positive spin on these tricky conversations that will
help turn the table on poor performance, elevate your leadership and support
connectivity amongst your whole team. Coming to Townsville and Cairns February
19-20 & 21-22 two
must-do clinics presented by Bill
Cropper... The Emotionally Intelligent Leader: TOWNSVILLE Feb
19 ~ CAIRNS Feb 21 “An
excellent presentation... I learned the difference between thoughts and
feelings, how to recognise and control reactions to feelings and walked
away with some solid action points” Stephen Agius,
Cairns Regional Council What’s this about? A leader’s ability to connect with the people they lead – to
work out what drives their behaviour and what inspires and energises them to
perform at their best – is crucial to building happy, productive workplaces
and profoundly affects culture, climate and ultimately, job
performance. ¡ The more positive emotional connection there is in a
team, the more people feel friendly and focused ¡ Staff keep an emotional bank balance on leaders. The debit column
is disconnection and dissonance ¡ The credit column is connectivity that builds positive
relations and promotes more productive performance. ¡ Lack of connectivity costs in terms of de-motivation yet
rarely reveals itself on the bottom-line balance sheet ¡ Leading with EI is about realising if you want people to
put in a superior performance, you have to connect with their feelings
first. What will I discover? Condensed
from our 2-day coaching clinic, this 1-day
fast-track clinic overviews the 7 practices of emotionally Intelligent
leaders and takes you through selected tools to cultivate connectivity and
more constructive team relationships. Topics we touch on in this seminar
help you to… ¨
Master practical tools to manage emotions and use them
positively ¨
Take-on the role leaders play as emotional care-takers and amplifiers ¨
Tackle tough leadership dilemmas in
more emotionally intelligent ways ¨ Control emotional hijacks and create a better emotional climate
at work ¨ Connect
better with the people you lead to inspire
and motivate them ¨ Handle defensiveness and other disruptive emotions in self and
others ¨ Stock-take your EI leaders skills and set practical goals to lift
them “A very powerful
learning opportunity, an excellent day appropriately structured and managed –
that opened my eyes to just how important EI is in all aspects of working
life.” Justine Lawson – Central Queensland University.
Positive Performance Conversations: TOWNSVILLE Feb
20 ~ CAIRNS Feb 22 What’s this about? As most leaders will tell you, tackling poor performance
conversations is one of the most widely feared species of difficult
discussions. Organisations spend thousands on performance management systems
but in the end many managers still sidestep or totally avoid having
conversations with low performers. ¡ Positive Performance Conversations focuses on future
positive performance rather than past negatives. ¡
Focusing less
on what's wrong and more on what’s expected is far less likely to trigger
defensiveness. ¡
It creates a
very different emotional climate where people are far more likely to hear
what you have to say. ¡
It enables
you to deliver difficult feedback in ways that are more sayable and hearable What will I discover? This
targeted 1-day clinic and accompanying
self-coaching guide, takes you on a carefully plotted, step-by-step tour of 5
essential Footings and Frameworks to lift your comfort and competence levels
and get seriously better results from performance conversations, particularly
difficult ones. Topics we touch on this ‘reality-based’ clinic include: ¨ Structuring
- the 5 Footings and Frameworks to follow ¨ ‘De-vaguing’ – being specific about dissecting performance issues ¨ Handling
defensiveness - anxiety and other high-pitched emotions ¨ Giving
Feedback – that is clear, frank and fact-based ¨ Anticipating – objections, excuses, justifications and downplays ¨ Levelling - saying what you need and why they need it too ¨ Reframing - putting negative performance issues across positively ¨ Focusing – keeping on track and finding solutions ¨ Coaching – getting commitment to goals and actions Register NOW on-line, by email or fax. FEBRUARY Fees fall for FNQ: Multiple event discounts (All fees GST
inc)... ·
1 event $440 per person... Attend both of these consecutive
events – $850 pp... ·
Send 3 people along to either 1-day event, pay just $1275 ·
Other discounts for NFP & Schools Register first,
payment on invoice within 14 days & prior to attendance; Venue Rydges
Tradewinds Cairns; Lunch, refreshments and comprehensive self-coaching
Toolkit provided; Timing: 8.30 am - 4.30 pm each day Here’s 5 reasons to choose a Change Forum coaching
clinic... x
Solid learning in a safe, small group environment x
Practical tools & frameworks for back-at-work action x
Down-to-earth, hands-on and relevant x
Comprehensive, easy-to-follow self-coaching guides x
Serious fun and sound facilitation Can we do these clinics IN-HOUSE?
All Change Forum programs can be delivered in-house in
standard format or customised to your needs. So if dates don’t suit or
you’d like to incorporate one of our many clinics into your teambuilding or
leadership development initiatives, why not contact us direct or through our on-line
enquiry
form to discuss ways we can help. Your help in networking always appreciated:
Hope to see you at one of these great learning opportunities,
but either way, your help in sharing information about our activities and
programs with staff, colleagues, associates and your wider management, HR and
regional networks is always greatly appreciated... Thank you for your
time. And
if you don't want any more news, tips or notices of upcoming learning events
in your local area let us know. [Link for removal
from our circulation list below] |
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Cheers… Bill Cropper Director - The Change Forum |
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2013 FEE DISCOUNTS... Regular
Early Fees >21
Days: 2-Day / 1-Day (All GST Inc) • $795 / $473 per person • $693 / $440 Schools / NFP |
FEE Includes • Self-Coaching Toolkit • Lunch & refreshments VENUE Confirmed on Registration REGISTER ON-LINE or Phone, Fax or Email |
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>>> To ensure receipt of future mailings, please add billc@thechangeforum.com to your contacts or approved senders list <<< © The Change Forum 2013 | W: www.thechangeforum.com | E: consult@thechangeforum.com | T: +61-(0)7-40687591 |
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