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May 23: Working with Emotional Intelligence June 2: Tackling Tough Talks June 7-8: Leading with Emotional Intelligence June 24: Building Conversational Confidence July 20: Positive
Performance Conversations July 21: Mindful Leadership in Action Tools,
Tips & Tactics to Tune-in to your Team, be more Focused and Balanced and Tackle Hard
Talks more Constructively Call
07-4068 7591 or Reserve your Place on-line |
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& Hello from The Change
Forum. Here’s dates for our next personal and professional
development clinics coming up in Toowoomba over May-July.
Register 2 or more clinics or 2 or more places and save – details below. And if you know others in your networks who
may benefit from coming along, your help in passing on this reminder is much
appreciated. Many thanks
– Bill Cropper |
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This lively, fun and interactive 1-day staff seminar explores why
EI matters for constructive relationships, emotional
self-management and being a good team player. It shows you how to apply 5
SMART EI@Work practices to improve relationships, manage moods and work
in better with others. You’ll learn how to: ·
Identify the impact emotions have on you and your work ability ·
Practise techniques to take control of your feelings and see how they
affect you at work ·
Manage your moods and control negative emotions we all have from time
to time ·
Gain insights into how feelings influence your job satisfaction and your
approach to work ·
Enhance your ability to get along with others and deal better with
difficult moments ·
Explore emotional self-responsibility, self-regulation, connectivity
and self-awareness “Excellent! So powerful, practical and impacting, I have recommended
this to many colleagues already. I felt so empowered to go back to my
workplace and apply these great take away tools…” Bec R. Community Youth Worker Enquire
about running an EI@Work clinic In-house for your Staff Review Course Outline… Download Flyer… 1-Day
Clinic Fees see below ň See
our Article on Finding Feelings and
how to express them appropriately at work Words people use about Bill’s
EI clinics: “powerful”, “engaging”, “fantastic”,
“life-changing”, “fun”, “insightful”, “encouraging”, “enlightening”,
“inspiring”, “motivating” |
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Reserve your place NOW On-Line or Call 07-4068 7591 2 clinics or 2 places for
less – register by 30 June … also available in-house or
as private or small group coaching... |
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…Top tips, tools and tactics to turn down the heat when talks
get tense This program fast-tracks our Dealing
with Difficult Discussions 2-day clinic (Brisbane July 26-27). In 1 very full day
we show you how to take the heat out of hard talks with the help of our
unique 7-stage model backed-up by a set
of easy-to-use tools that make a real difference when talks get tense and
feelings get fractious. In a safe environment, you’ll learn how to: ·
Start a difficult discussion
and raise hard topics more easily ·
Use a 7-stage model to
plan and structure difficult discussions ·
Identify and correct handling
mistakes we make in them ·
Adopt a less confrontational way
to resolve difficult issues ·
Reduce tension and take the heat out of difficult moments “This workshop gives
you tools to deal with difficult discussions so you feel more equipped to
handle a variety of issues. I think it should be mandated that all HODs
attend a PD like this one – I feel like you’ve helped me develop more in one
day than I would have in years of testing the waters myself.” Andy
B High School Head of Department Review Course Outline… Download Course Flyer… 1-Day Clinic Fee see below ň Preview
our Ten Top Tips for Tackling Tough Talks |
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Emotions matter for good leadership, good work and good teams. Leaders set the emotional behaviour benchmark for their
workplaces and this clinic gives you loads of tools and insights into how to
apply 7 critical EI Leader practices to manage emotions more
mindfully, boost your connectivity skills and breed better behaviour. You’ll learn how
to: ·
Connect
better with people you lead to inspire and motivate them ·
Master
practical tools to manage emotions and use them mindfully ·
Assess the
impact of your emotional patterns have on your leader effectiveness
·
Tackle
tough leadership dilemmas in more emotionally intelligent and balanced ways “As always, the whole course was excellent, motivating and
engaging. Bill, you are always great and inspirational. You have a great deal
of knowledge and you impart this well and are very supportive of where
everyone is at with their own knowledge. I always use your tool kits when I
go back to my work and home.” Kellie S. School Principal Review
Course Outline… Download Course Flyer… 2-Day Clinic Fees see below …an excellent In-house
program to unify your Leadership team... |
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µ Building Conversational Confidence JUNE 24 (Brisbane June 27) …Overcome anxiety and say what you need to say with confidence
and influence
·
Overcome conversational hold-backs & confidence-drainers ·
Stamp-out self-limiting self-talk & self-defeating behaviours ·
Break the silence barrier and prepare yourself to speak-up ·
Find the courage to speak your mind using some easy conversational
formulas ·
Connect, listen, respond
and engage better in conversations ·
Put across your views and ideas so others take notice of what you have to
say ·
Become more calm, self-controlled and less anxious or fearful “This
clinic was awesome. My goal was to be more confident and courageous, so I can
step up with my leadership role. Very useful not just for work but in general
and you were brilliant. Everyone should do this course. Thanks again for the
awesome training!” Karan A Community Housing Review Course Outline… Download Course Flyer… 1-Day Clinic Fees
see below If you’re a leader
or manager it might be assumed you must have the gift of the gab. Research suggests,
however, conversational anxiety affects more than 50% of us – position, level
and background aside! This course can also be of use to leaders who want to coach their
staff to encourage conversational confidence and contribution ň Read about What to do when your conversational
invisibility shield fails... |
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µ Positive Performance Conversations JULY 20 (Brisbane June 10, Sunshine Lots of us aren’t
that crash-hot when it comes to conducting conversations with difficult
performers. We say things that get staff off-side by putting things in
negative ways. They get defensive and either retreat or retaliate.
This course works on a simple principle: focus on the positives
you want to see, not the negatives you don’t. It gives you a
step-by-step tour of carefully-crafted footings, frameworks and formulas to
deal more competently and comfortably with difficult performers and make hard
performance conversations easier. You’ll learn how to: ·
Tackle tough performance conversations in
more positive ways ·
Structure conversations better and start
them more firmly and cleanly ·
Deliver difficult feedback that is more
‘sayable’ and ‘hearable’ ·
Stay Focused – keep it on track, clear, frank and fact-based ·
Coach to find solutions – get commitment to
goals and actions “Thought provoking and practical.
As supervisor of a large team, I was looking for simple tools to assist me to
have difficult performance conversations. This program demonstrated real steps
that lead towards building performance. Good visual examples, clear
explanations, and tool-practice activities all helped my learning. Thank you
Bill, for delivering a tangible, engaging program that was timely, relevant
and extremely practical.” Trish K University of
Southern Queensland Review Course Outline… Download Flyer… 1-Day Clinic Fees
see below |
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µ Mindful Leadership in Action: JULY 21
(Brisbane This practical clinic looks at what it means to lead mindfully, introducing 5 Mental
Markers and several simple brain-training tools to refresh how you lead.
It helps you find ways to integrate mental disciplines like presence,
self-reflection and focused attention into your everyday activities, without
having to necessarily set-aside time for formal meditation. You’ll learn how to: ·
Lift your
levels of clarity, focus, purpose, presence and attention ·
Monitor mind-wandering
and distractions and tune in to yourself ·
Reduce stress
and be more calm, connected, balanced and even-minded ·
See relationships
systemically and make decisions mindfully ·
Conduct more
mindful dialogues and be conversationally present “I’d highly recommend this program to those who want to learn
specific strategies to incorporate mindfulness principles into their
leadership practices at work, especially colleagues suffering from stress and
burn-out.” J. Wilson Health
Director Review Course Outline… Download Course Flyer… 1-Day Clinic Fees see below |
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…also available in-house on request... Mindfulness
at Work – for Staff Call Bill on 4068 7591 to
discuss a mindfulness clinic in-house for your staff |
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Register today for these lively and
insightful learning events or talk to us about an in-house clinic
or small group coaching for
your team For
other locations, dates & courses see our on-line Course Calendar |
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REGISTER NOW On-Line or by Email… Safe, small group
environment… 2 Clinics or 2
Places for less… ~ Rates apply for paid
Registrations received by 30 JUNE ~ 2-DAY Clinics:
[Full
Fee (GST inc): $880pp] General*:
Single $792 or $1540 for 2 places/clinics NFP/Schools*: Single $693
or $1365 2 places/clinics 1-DAY programs:
[Full Fee (GST inc):
$550pp]
General*: Single $485 or $925 for
2 places NFP/Schools*: Single $440
or $840 for 2 places
·
Subscribe* to be eligible for
discount or Full Fee applies (can do with registration) ·
Prices include GST… Payment on invoice within 14 days and
prior to attendance ·
Small groups, a safe place to practise: average 6-8 (max 12) ·
Inclusions: Tuition, comprehensive self-coaching Guide, Lunch and
refreshments ·
Venue: Park Motor Inn Toowoomba; Other CBD venues advised on
registration ·
Timing: 8.30 am – 4.30 pm each day Register
On-line, EMAIL
completed form or
CALL 07-4068 7591 Subscribe
or Connect |
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Review outlines of our range of conversations, EI,
personal mastery and mindfulness clinics or
find out about other programs we offer in The Change Forum Course Directory. Background articles and
tips on conversations, emotional intelligence, mindfulness and culture in our
information FactFiles and CC E-News
e-zine issues on the subject of emotional intelligence. Looking forward to working with you at one of these practical
and down-to-earth clinics –
and please feel free to forward this message to other contacts you have in
your region or networks who are interested in lifting their leadership to the
next level. |
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Cheers… Bill Cropper Director
- The Change Forum PS. If you don’t want further updates about our range of
professional development offerings, please see the remove-me
option at the bottom of this email. |
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