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Managing Emotions @ Work
– Leaders & Staff The EI LEADER: Brisbane OCT 17 Working with EI (for Staff): Brisbane OCT 18 |
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what else The Change Forum offers? See our full Directory of Programs |
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“I wanted to understand EI and how it affects my own and
others’ performance at work. This was a very powerful learning opportunity,
an excellent day appropriately structured and managed, that opened my eyes to
just how important EI is in all aspects of personal, family and working
life.” Justine Lawson – CQU Managing emotions is at the bottom of top performance –
whether you see yourself as more of a worker or a leader (or even a bit of
both). Achieving doesn’t just take technical know-how. You have to manage
emotions positively and connect with the people you lead and work with.
Dealing with disruptive emotions can be draining on both leaders and staff. Emotional Intelligence (EI) is the key
to managing moods, keeping destructive emotions at bay and staying calm, cool
and collected at work... The Emotionally Intelligent Leader
Brisbane: October 17 EI isn’t an optional extra anymore – it’s a critical
capability for any competent leader. Leaders have an impact on the
performance, behaviour and emotions of people they lead, because a leader’s
patterns of thinking, feeling and behaving influence those around them.
A leader’s ability to manage their own emotions, deal constructively with
other’s moods and work out what inspires and energises people to
perform at their best – is crucial to building productive, happy and
high-performing workplaces cultures. This 1-day fast-track clinic for busy leaders is
condensed from our more in-depth, practise-intensive 2-day
clinic. It overviews the 7 Practices of Emotionally Intelligent Leaders
and takes you through selected tools to manage emotions, cultivate
connectivity and build more constructive team relationships. You’ll learn how to: ¡ Connect
better with the people you lead to inspire and
motivate them ¡ Master practical tools to manage emotions and use
them positively ¡ Take-on the role leaders play as emotional care-takers and
amplifiers ¡ Tackle tough leadership dilemmas in more emotionally intelligent ways ¡ Control emotional hijacks and create a better
emotional climate at work ¡ Handle defensiveness and other disruptive emotions
in self and others Course Features...
¡ Stock-take
your EI Leader skills with our EI Leader 7 Practices Inventory ¡ Use
our 5-Step self-coaching model to
identify goals and coaching-action steps ¡ Take
away a comprehensive EI Leader Guide to
apply tools back at work “The EI Leader clinic was great. All staff need to be aware of
the inter-personal issues at this level impacting on their ability to be
effective leaders. Activities and group discussion helped, as did the obvious
expertise of the presenter who easily engaged the audience and drove home why
we need to use EI as leaders.” Marisa Pearce – HR Manager
Tablelands Regional Council |
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Personal
Mastery: Leading with Emotional Intelligence BRISBANE December 3-4 Preview full 2-day coaching clinic Outline and more information On-line |
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EI@Work: Working with Emotional Intelligence Brisbane: October 18 “EI at Work made me feel stronger as a person in working
with others, helped me recognise and understand my feelings, how I portray
emotions towards others and how it affects my work relationships. It helped
me learn how to deal with my emotions so I can effectively deal with others
and my work relationships.” Bronwyn Minniecon, Department of Communities Emotions matter for good work. EI skills are
essential for happy, productive workplaces. When they’re not there, we
notice. It’s just as important for staff to learn to manage emotions as it is
for leaders. They affect how we think, act, cope with stress, how well we
work together and how motivated, satisfied and effective we are at work. EI
is what lifts levels of achievement, focus, optimism, joy, purpose and
perseverance and decreases dysfunctional behaviour and other drawbacks to
good work. This lively, fun and interactive 1-day seminar shows Staff
what EI is, why it matters for constructive relationships, emotional
self-management and being a good team player and how to apply 5 essential
EI practices to improve relationships, manage moods and work better with
others. You’ll
learn how to: ¡ Identify
the impact emotions have on you and your
work ability ¡ Practise
techniques to take control of your feelings & see how
they affect you & others at work ¡
Manage
your moods and control negative emotions we all have
from time to time much better ¡
Gain
insights into how feelings influence your level of
job satisfaction & your approach to work ¡ Cope
better with stress, pressure and the demands of
change ¡ Enhance
your ability to get along with others and deal better
with difficult moments ¡ Explore
emotional self-responsibility: how you
own your feelings & impacts you have on others Course Features...
¡ Complete
the 5-SMARTS EI Quiz to track
your emotional habits & what you need to work on ¡ Practise
tools to take
control of your feelings, exercise emotional self-control
& get along
better ¡ Comes
with a 100-page self-coaching Guide with 20 tools to help you relate with more EI at work “EI at Work was great. If you ever have a chance to do this
course, grab it! I liked the way you ran the seminar in a non-threatening and
sensitive way. I was initially worried it might be too touchy-feely, but this
wasn’t the case. The range of visual aids and variety of presentation styles
used was a nice mix of talk, discussion, group exercises and the guide? Wow,
this is a great resource – well set out and comprehensive.” Judy
Salk –The Cathedral School
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REGISTER NOW On-Line, by Email or Fax… SPRING Special Offer – Register by OCTOBER
10…!! General: Single $440... 2-places
(same event) $850... 3-places
(same event) $1210 NFP/Schools: All places $396 ·
Prices include GST… Discount applies from date of
registration ·
Payment on invoice within 14 days and prior to attendance ·
Venue: CBD Venue confirmed on registration ·
Inclusions: Lunch, refreshments and comprehensive self-coaching Guide
·
Timing: 8.30 am – 4.30 pm each day Register on-line or use the form included in the course Brochure For some background articles and tips on emotional
intelligence see Why EI Matters on-line for links to
our information FactFiles and CC E-News e-zine issues on the subject of emotional intelligence. Look forward to
working with you and your emotions at one of these practical and
down-to-earth clinics – and please feel free to forward this message to other
contacts you have in your region or networks who are interested in making
conversations with difficult performers a little less tortuous for them and a
little bit easier for themselves. Of course, if you
don’t want further updates about our range of professional development
offerings, please see the remove-me option at the bottom of this
email. |
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Cheers… Bill Cropper Director
- The Change Forum |
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Call, Email or Enquire On-line The Change Forum is an approved
Queensland Health provider for Leadership Development, Coaching and
Culture Change Services |
Course FEE Includes • Self-Coaching
Toolkit • Lunch
& refreshments VENUE Central
location REGISTER ON-LINE or Phone, Fax or Email |
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