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and
feel good about how it went Deal
with disruptive emotions... Stay even-minded &
solution-focused Yes – Still places CAIRNS MARCH 30-31 TOWNSVILLE MAY
30-31 7% less for
7 days… Register by March 20 & pay less published course
fees further reduced by 7% till March 20 “A
very beneficial and worthwhile day I’d recommend to anyone who has to handle
difficult conversations as part of their role. Personally challenging with a
good balance between theoretical background and practical application with a
comprehensive and well-set out guide full of tools that will be of great use” Warwick
S.–School Principal |
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Dealing with Difficult Discussions CAIRNS MARCH 30-31 TOWNSVILLE MAY 30-31 “Fantastic
and very beneficial. The course provided information I can use not only
in the workplace but also in my personal life...the workbook is fantastically
detailed for future reference. Thanks for a great 2 days.” Jamie
K, Community Housing No role plays… just
real tools using your own case to practise on
Review Course Outline… Download Course Flyer… 2-Day Clinic Fees as below |
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This
highly-regarded 2-day clinic explores the dynamics behind difficult
discussions and equips you with a 7-Stage Roadmap and robust,
easy-to-use tools to help you navigate through troublesome moments more
confidently. Practise a more controlled, step-by-step approach to
taking the heat out of hard talks and convert destructive confrontation into
constructive conversation. v Decipher the dynamics behind difficult
discussions v Avoid common mistakes we make when talks gets
tough v Start a difficult
discussion more decisively without raising defensiveness v Defuse difficult moments and learn how to handle
hostility v Learn conversation formulas to beat blocks like blame
and assumptions v Face up to feelings and use them
constructively v Apply our unique 7-stage
model to
structure your next difficult discussion “Well
worth it. Glad I attended. Beneficial to reflect on how to raise difficult
issues and reach resolutions. Learning practical and proven tools relevant to
‘real life’ situations very empowering.” Hamish
T. Reef HQ |
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Enquire
about an in-house program for your leader group or
team Individual
and small group coaching on request For other programs & dates check
our on-line Course Calendar for updates |
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REGISTER NOW On-Line or by Email… …and keep your New Year resolutions on
track!
Register by March 20 & take 7% off these standard fees! ___________________________________ Subscribe* and pay less… Come along with a colleague and save more! 2-DAY Clinics: [ Full Fee (GST inc) $1100 ]
General*: Single $990 or save more with
just $1760 for 2…
NFP/Schools*: Single $825 or save more with just $1540 for 2… 1-DAY Clinics: [ Full Fee (GST inc) $660 ]
General*: Single $550 or save more with
just $1045 for 2…
NFP/Schools*: Single $495 or save more with just $935 for 2… Register
first, pay on invoice… ·
7% Discount is approximate – Actual fee payable rounded to simplify GST ·
Subscribe*
to be eligible for discount or full fee applies (can subscribe with registration) ·
Prices include GST… Payment on invoice within 14 days and prior to
attendance ·
Small groups, average 6-8 (max 12) – a safe place to practise ·
Inclusions: Tuition, comprehensive self-coaching Guide, Lunch and refreshments ·
Venue: Wellington Apartment Hotel E. Brisbane; other CBD venues advised on
registration ·
Timing: 8.30 am – 4.30 pm each day |
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Subscribe
or Connect |
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YES!
All Change Forum programs can be delivered IN-HOUSE. So if dates don’t suit or you’d like to
incorporate this program or one of our many clinics into your teambuilding or
leadership development initiatives, contact us direct or through our on-line enquiry form to
discuss ways we can help. |
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Review outlines
of our full range of leadership, culture change and teambuilding clinics in The Change Forum Course Directory. Background
Articles, Newsletter back-issues and
informational FactFiles are available for free download
to subscribers to our website. Regular updates to our schedule of
public programs posted to our on-line course Calendar. Look forward to working with you or your staff at
one of our practical, down-to-earth clinics – and please forward this message
on to others you know who might also be keen to lift
their conversational leadership to the next level. |
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Cheers… Bill Cropper Director - The Change Forum |
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