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You
can still join in for our Last Sessions 2017c BRISBANE
Nov 28-29 SUNSHINE
CST Nov 27 (1-day fast-track) |
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We
still have room and would love to have you along for
an in-depth tour of our unique roadmap and tools to guide you through
conflict and contention to more constructive conversation |
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*
Last Places OFFER 5 days Only! Register by November 22 *
Pay 1 full fee –
bring a friend for half-a-fee# |
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What
are YOU like in Difficult Conversations? Would
you like to feel more in control when talk becomes tense and feelings start
to soar? Do
you find yourself continually putting-off conversations you know you have to have
but you know they will be hard? |
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is a challenge most of us want to be
better at! Donft
let contentious conversations distract your focus at work! Optimise
this time and increase your chances of achieving more constructive outcomes
with our simple-to-use discussion tools and proven process! |
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gI
wanted a better understanding of what causes people to respond defensively
and learn strategies to navigate through difficult discussions. A
worthwhile program with practical, realistic examples and the guidebook is
great! A most valuable experience!h Stephanie
J. John Paul College |
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Hi there – Bill Cropper here. As we
head into the festive season, and look back over the past year, what
discussions stand out for you most? A difficult colleague, snappy bossc or
perhaps a not-so-favourite brother-in-law coming along to Christmas lunch. At any one time, 7 out of 10 of us have a difficult discussion
looming that fill us with dread or downright
fear. Classically, we avoid hard talks by employing all manner of
diversion tactics and when we finally have to face-up to the discussion
freeze, over-heat or say all the wrong thingsc Handling yourself well in confronting situations is a
challenge most of us want to be better at! Would you like to feel more
courageous and in control when tensions simmer and conflict threatens to take
over? Our Dealing with Difficult Discussions clinic, with the
aid of simple-to-use tools and proven processes, can really help! Why not join in on one of our year-end sessions to top-up your
tough talk toolkit and be better-prepared for whatever conversation
challenges 2018 may bring! Hope
to see you there – and if not keep an eye on our on-line course calendar for other dates
our well-regarded Dealing with Difficult Discussions clinic is coming
up in your areac [Note:
Full 2-day program may be supplemented by 1-day fast-tack in selected
locations] |
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"Thought
provoking, interesting and very worthwhile... Totally relevant and extremely useful for dealing with staff and clients
– and more of our managers need to attend it! It gave me extra skills and
helpful tools I will also be able to use in my personal life. It will
definitely put you on the right path to handle difficult discussions
better." Charmaine S
Community Housing Manager |
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Dealing
with Difficult Discussions BRISBANE
Nov 28-29 & Mar 1-2 SUNSHINE
COAST Nov 27* & Feb 13-14 *1-day
fast-track clinic |
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No role playsc Just
real tools practise using real-life scenarios and some of your own
test-cases! |
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Register
Today & plan ahead for facing-up to your next
hard talks with confidence! Details on-line |
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· Learn
how to cope more confidently with uncomfortable conversations · Deal
with disruptive emotions and stay calm, collected and controlled · Discover
ways to defuse difficult moments and handle hostility · Face
up to feelings and use them constructively · Start
difficult discussions without raising so much defensiveness Review Course Outline Download Course Flyer
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gI found
all facets of this course good and helpful and the tools and activities
covered allowed for everyone to benefit regardless of skill sets or levels of
experience... Bill has a great balance in terms of depth of knowledge and
practical experience of applications and was flexible in meeting differing
needs as they arose for people. I particularly benefited from ideas and tools
on how to commence a challenging conversation." Liz C
Pastoral Care Co-ordinator |
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EOY SPECIAL if you Register by
NOVEMBER 22c
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We all need ways to handle hard talks. And it can be hard work
at times. Dealing
with Difficult Discussions delves into whatfs really
going on when talks get tense. It shows you how to avoid freezing-up
when faced with confrontation, tests out ways to take some of the heat out
when talk turns toxic, and helps you resolve differences mindfully, using a
unique 7-Stage Roadmap and easy-to-apply
conversation tools that can really make a difference in most challenging
conversational situations you face.
More information on-line |
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gFantastic
and very beneficial. This course has provided information I can use not only in
the workplace but also in my personal life...the workbook is fantastically
detailed for future reference. Thanks for a great 2 days.h Jamie
K, Community Housing |
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w Wind-up 2017 SPECIAL – Register by November 22 w w Pay 1 full fee
bring a friend for half-a-fee# w Special
Offer – 2-day fee: 2 places is $1650 (GST inc) # Schools/NFP – 2 places $1540
(GST inc) # [ Standard Full
Fee (GST inc) is $1100 plus half-fee $550 ] [ Maximum 5 deals
available ]
Special
Offer – 1-day fee: 2 places is $990 (GST inc) # Schools/NFP – 2 places $880 (GST
inc) # [ Standard Full
Fee (GST inc) is $660 plus half-fee $330 ] [ Maximum 5 deals
available ]
·
Subscribe to be eligible for discounts
– can do with registration ·
Fee includes tuition, all-day catering,
participant Guidebook, handouts & Certificates for 2 people ·
Fee payable by card or EFT on receipt
of Invoice within 7 days & prior to attendance ·
Minimum attendance numbers required at
The Change Forumfs discretion w REGULAR PRICING w 2-DAY Clinics: [ Standard Full
Fee (GST inc) $1100 ] Subscribe* for discountsc Attend with a friend – save more! General Member*: Single $990 (GST inc) or
2 places $1870 NFP/Schools*:
Single $880 (GST inc) or 2 places $1650 1-DAY Clinics: [ Standard Full
Fee (GST inc) $660 ] Subscribe* for discountsc Attend with a friend – save more! General Member*: Single $550 (GST inc) or
2 places $1045 NFP/Schools*:
Single $510 (GST inc) or 2 places $990
Register first, pay on invoice ·
Subscribe* to be eligible for
discounts or full fee applies (can do with registration) ·
Prices include GSTc Payment on invoice within 14 days and
prior to attendance ·
Small groups, average 6-10 (max 14) – a safe place to practise ·
Inclusions: Tuition, comprehensive self-coaching Guide, Lunch and
refreshments ·
Venue: Wellington Apartment Hotel Brisbane; Waterfront Hotel
Diddillibah Maroochydore; Venues confirmed on completion of registration ·
Timing: 2-Day Clinics:
DAY-1 9.00am DAY-2 8.30 am Close 4.30pm; 1-Day
Clinic: 8.30 am – 4.45 pm – Please arrive 20mins prior to register
Register
On-line
or EMAIL completed Form
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Individual coaching around
conversations or any leadership aspect youfd like to focus onc
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And YES – We can come to you Build
a robust conversation culture in your organisation! Encourage
a common approach and set of tools to help cool conflict and raise the bar on
conversational outcomes for everyone Call Bill on (
0429 687 513 or enquire on-line |
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More
about our Difficult Discussions, Emotional Intelligence and Mindfulness
clinics and other change, leadership and team building programs on-line at www.thechangeforum.com. For
other programs and
dates check our on-line Course
Calendar for regular updates. And you can always ask
us about running in-house programs for your leader groups
or teams I
look forward to working with you or your staff at this practical,
down-to-earth clinic – and please forward this message on to
others you know who might also be keen to lift their
conversational leadership to the next level. |
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Cheersc Bill
Cropper |
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