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CAIRNS Nov
16-17 BRISBANE
Nov 28-29 MACKAY Nov 20 ROCKHAMPTON Nov
24 SUNSHINE
CST Nov 27 |
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What
Difficult Discussions do you face at work right now? Are
you taking them on or avoiding them? Do you find yourself continually putting-off
conversations you know you have to have because they will be too hard? |
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Hi there – Bill Cropper here.
What do you put up with to avoid having a difficult discussion at work? Lack
of accountability? Poor performance? Uncivil behaviour? Toxic Teams?
Dissension and Disrespect? Plummeting productivity? Itfs amazing what we can turn a blind-eye to when difficult
discussions with that spectre of conflict or contention, looms-up in front of
us. It can make us freeze-up like a statue with trepidation and terror. Donft
let contentious conversations immobilise you at work!
Handling yourself well in confronting situations is a
challenge most of us want to be better at! Would you like to feel more
courageous and in control when tensions simmer and conflict threatens to take
over? Thatfs where our Dealing with Difficult Discussions clinic,
with the aid of our simple-to-use tools and proven processes, can really
help! Things
are hotting up again as the year draws to a close so it seems timely to alert
you to our final Dealing with Difficult Discussions clinics with
several places still available at most regional programsc [ Note: Mix of full
2-day program and 1-day fast-tack clinic in certain locations – details below
] |
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"Thought
provoking, interesting and very worthwhile... totally relevant and extremely
useful for dealing with staff and our clients - and more of our managers need
to attend it! It will definitely put you on the right path to handle
difficult discussions..." Charmaine S Community Housing Manager |
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Dread of dissension or fear of confrontation is why so many
people are paralysed by the thought of raising a troublesome topicc
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Therefs
still room on these year-end clinics and youfre welcome to join us for
an in-depth 2-day* tour of our unique roadmap and tools to guide you through
conflict and contention to more constructive conversation |
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Dealing
with Difficult Discussions CAIRNS Nov
16-17 BRISBANE Nov 28-29 MACKAY Nov 20* ROCKHAMPTON Nov 24* SUNSHINE
COAST Nov 27* *1-day fast-track clinic in these locations |
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No
role playsc Just real tools practise using real-life scenarios and some of
your own test-cases! |
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Decide
to get on top of the discussions you dread! Register
Today! Details below |
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· Learn
how to cope more confidently with uncomfortable conversations · Deal
with disruptive emotions and stay calm, collected and controlled · Discover
ways to defuse difficult moments and handle hostility · Face
up to feelings and use them constructively · Start
difficult discussions without raising so much defensiveness Review Course Outline Download Course Flyer Register
on-line
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gI wanted
a better understanding of what causes people to respond defensively and learn
strategies to navigate through difficult discussions. A worthwhile
program with practical, realistic examples and the guidebook is great! A most
valuable experience!h Stephanie J. John Paul College |
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Have a particular tough talk youfd like help with one-on-one? BONUS:
Register by NOV 10 to get a FREE personal 1-hour
[ See below for details ] |
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We
all need ways to handle hard talks. And it can be hard work at times.
Dealing
with Difficult Discussions delves into whatfs really
going on when talks get tense. It shows you how to avoid freezing-up
when faced with confrontation, tests out ways to take some of the heat out
when talk turns toxic, and helps you resolve differences mindfully, using a
unique 7-Stage Roadmap and easy-to-apply
conversation tools that can really make a difference in most challenging
conversational situations you face. More on-line >> |
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gFantastic and very beneficial. This course has
provided information I can use not only in the workplace but also in my
personal life...the workbook is fantastically detailed for future reference.
Thanks for a great 2 days.h Jamie K,
Community Housing |
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cand rejuvenate your tough talks
skills for Spring! Subscribe* and pay lessc Come along with a colleague and save more! BONUS:
FREE 1-hour phone-coaching top-up with Bill post-workshop when you Register
by NOV 10 [optional] SPRING
CARNIVAL Savings for membersc 2-DAY Clinics: [ Full Fee non-Members (GST
inc) $1100 pp]
General*: Single $935 or save more with
just $1760 for 2 ($880 pp) NFP/Schools*: Single $792 or save more
with just $1540 for 2 ($770 pp) 1-DAY Clinics: [ Full Fee non-Members (GST inc) $660 pp ]
General*: Single $528 or save more with just $990 for 2 ($495 pp) NFP/Schools*: Single $495 or save
more with just $946 for 2 ($473 pp)
Register first, pay
on invoice ·
Subscribe* to be eligible for
discounts or Full Fee applies (*can subscribe with
registration) ·
Bonus Offer: Free 1 hr phone-coaching
session post-workshop is optional – call or email within 7 days of the
workshop to arrange. Session to
be completed with 60 days of the workshop. ·
Prices include GSTc Payment on invoice within 14 days and
prior to attendance ·
Small groups, average 6-8 (max 12) – a safe place to practise ·
Inclusions: Tuition, comprehensive self-coaching Guide, Lunch and
refreshments ·
Venue: Ibis Styles Hotel Cairns; Wellington Apartment Hotel E.
Brisbane; Other CBD venues advised on registration ·
Timing: 8.30 am - 4.30 pm each day
Subscribe
or Connect |
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gA very beneficial and worthwhile couple of days
Ifd recommend to anyone who has to handle difficult conversations as part of
their role.h Warwick S–School Principal |
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YES – we can come to youc Build
a robust conversation culture in your organisation! Encourage
a common approach and set of tools to help cool conflict and raise the bar on
conversational outcomes for everyone Call Bill on (
0429 687 513 or enquire on-line See full Course Directory
for other In-House options for leaders & teams |
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Individual coaching around
conversations or any leadership aspect youfd like to focus onc
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More
background to our Difficult Discussions, Emotional Intelligence, Resilience,
Mindfulness and other change, culture, leadership and team topics
available through our website at www.thechangeforum.com. For
other programs &
dates check our on-line Course Calendar for regular
updates. And you can always ask us about running in-house
programs for your leader groups or teams I
look forward to working with you or your staff at this practical,
down-to-earth clinic – and please forward this message on to
others you know who might also be keen to lift their
conversational leadership to the next level. |
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Cheersc Bill
Cropper |
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