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and
feel good about how it went Deal
with disruptive emotions... Stay even-minded &
solution-focused BRISBANE MARCH 16-17 MAROOCHYDORE JUNE
12-13 ~ TOOWOOMBA JULY
24-25 CAIRNS MARCH
30-31 TOWNSVILLE MAY
30-31 Register by
March 7 & pay 7% less published course
fees further reduced till March 7 “A
very beneficial and worthwhile day I’d recommend to anyone who has to handle
difficult conversations as part of their role. Personally challenging with a
good balance between theoretical background and practical application with a
comprehensive and well-set out guide full of tools that will be of great use” Warwick
S.–School Principal |
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“Well
worth it. Glad I attended. Beneficial to reflect on how to raise difficult
issues and reach resolutions. Learning practical and proven tools relevant to
‘real life’ situations very empowering.” Hamish T. Reef HQ
…or
Enquire about an in-house program for your leader group or
team Individual
and small group coaching on request For other programs & dates check
our on-line Course Calendar for updates |
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What’s Dealing with Difficult Discussions
about?
This
highly-regarded 2-day clinic explores the dynamics behind difficult
discussions and equips you with a 7-Stage Roadmap and robust,
easy-to-use tools to help you navigate through troublesome moments more
confidently. Practise a more controlled, step-by-step approach to
taking the heat out of hard talks and convert destructive confrontation into
constructive conversation. · Decipher
the dynamics of difficult discussions · Avoid
common mistakes we make when talks gets tough · Start
a difficult discussion more decisively without
raising as much defensiveness · Defuse difficult
moments and learn how to handle hostility · Learn
conversation formulas to beat blocks like
intentions, blame & assumptions · Face
up to feelings – the core of difficult discussions – and use them
constructively ·
Apply our unique 7-stage model to
structure your next difficult discussion Review Course Outline… Download Course Flyer… 2-Day Clinic Fees below |
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“Fantastic
and very beneficial. The course provided information I can use not only in
the workplace but also in my personal life. Bill kept us active both days
with hands-on activities and case-studies which were a great way of keeping
participants engaged, and the workbook is fantastically detailed – very handy
for future reference. Thanks again for a great 2 days.” Jamie
K, Community Housing |
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REGISTER NOW On-Line or by Email… …and keep your New Year resolutions on
track!
Register by March 7 & take 7% off these standard fees! ___________________________________ Subscribe* and pay less… Come along with a colleague and save more! 2-DAY Clinics: [ Full Fee (GST inc) $1100 ]
General*: Single $990 or save more with
just $1760 for 2…
NFP/Schools*: Single $825 or save more with just $1540 for 2… 1-DAY Clinics: [ Full Fee (GST inc) $660 ]
General*: Single $550 or save more with
just $1045 for 2…
NFP/Schools*: Single $495 or save more with just $935 for 2… Register
first, pay on invoice… ·
7% Discount is approximate – Actual fee payable rounded to simplify GST ·
Subscribe*
to be eligible for discount or standard fee
applies (can do with registration) ·
Prices include GST… Payment on invoice within 14 days and prior to
attendance ·
Small groups, average 6-8 (max 12) – a safe place to practise ·
Inclusions: Tuition, comprehensive self-coaching Guide, Lunch and refreshments ·
Venue: Wellington Apartment Hotel E. Brisbane; other CBD venues advised on
registration ·
Timing: 8.30 am – 4.30 pm each day |
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Subscribe
or Connect |
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YES!
All Change Forum programs can be delivered IN-HOUSE. So if dates don’t suit or you’d like to incorporate
this program or one of our many clinics into your teambuilding or leadership
development initiatives, contact us direct or through our on-line enquiry form to
discuss ways we can help. |
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Review outlines
of our full range of leadership, culture change and teambuilding clinics in The Change Forum Course Directory. Background
Articles, Newsletter back-issues and
informational FactFiles are available for free download
to subscribers to our website. Regular updates to our schedule of
public programs posted to our on-line course Calendar. Look forward to working with you or your staff at
one of our practical, down-to-earth clinics – and please forward this message
on to others you know who might also be keen to lift
their conversational leadership to the next level. |
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Cheers… Bill Cropper Director - The Change Forum |
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