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–
Dealing with Difficult Discussions – 2-day
practical program coming up near you… Shifting
destructive confrontation to constructive conversation |
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BRISBANE March 1-2 CAIRNS March 12-13 ROCKHAMPTON May
2-3 SUNSHINE COAST May 15-16 TOWNSVILLE May
22-23 HERVEY BAY June
11-12 TOOWOOMBA July 4-5 Also: SYDNEY June 28-29 DARWIN July
25-26 |
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Finding
your team bogged down with toxic talk & disconnection? We can
show you a unique roadmap and tools to use as a guide to steer past conflict
and contention, help reconcile differences, bridge relationships and resolve
issues |
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Hi
there – Bill Cropper here… We all know every team
has friction. You have people who ‘cross lines’, think rules only apply to
everyone else in your team and never them, who don’t do what they promised,
disagree over priorities or behave in ways that upset the rest of us. And
confrontation becomes necessary. Of
the 10 Dimensions in our Team Functionality Survey that I use to help teams
like yours identify strengtheners and drainers, one
of the most prolific repeat themes that keeps coming up is how well or not we
handle difficult team moments (DTMs)! I’ve
always believed it’s how teams deal with DTMs that
makes all the difference. Gee
but let’s not get carried away with the negatives… Isn’t it so great to also
witness good teams that are able to confront hard issues, give difficult
feedback and still retain strong relationships. That’s
what our Dealing with Difficult Discussions program is aimed at doing
– helping you with the 3-R’s: Resolving the issue,
Restoring relationships and Reconciling differences. [ Read full post on-line ] Hope to see you at one of
our clinics coming up soon – and if not, keep an eye on our course
calendar for other dates this longstanding, well-regarded
clinic is coming up in your area…
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“I wanted
a better understanding of what causes people to respond defensively and learn
strategies to navigate through difficult discussions. A worthwhile
program with practical, realistic examples and the guidebook is great! A most
valuable experience!” Stephanie J. John Paul
College |
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“Fantastic
and very beneficial. This course has provided information I can use not only in
the workplace but also in my personal life...the workbook is fantastically
detailed for future reference. Thanks for a great 2 days.” Jamie
K, Community Housing |
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No role plays… Just real tools practise using real-life scenarios and some of
your own test-cases! |
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Register
Today & plan ahead for facing-up to your next
hard talks with confidence! |
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"Thought
provoking, interesting and very worthwhile... Totally relevant and extremely useful for dealing with staff and clients
– and more of our managers need to attend it! It gave me extra skills and
helpful tools I will also be able to use in my personal life. It will
definitely put you on the right path to handle difficult discussions
better." Charmaine
S Community Housing Manager |
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Attend
with a Friend for Less! Savings for 2 or more places… Subscribe
to Save… Bring a friend & save more! |
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w Subscribe to Save w
2-DAY Clinics: [ Standard Full Fee non-Members (GST inc) $1100 ] Subscribe* for discounts… Attend with a friend – save more! General Member*: Single $990 (GST inc) or 2 places $1760
NFP/Schools*: Single $880 (GST inc) or 2 places $1650 1-DAY Clinics: [ Standard Full Fee non-Members (GST inc) $660 ] Subscribe* for discounts… Attend with a friend – save more! General Member*: Single $550 (GST inc) or 2 places $1045
NFP/Schools*: Single $520 (GST inc) or 2 places $990 Register
first, pay on
invoice ·
Subscribe*
to be eligible for discounts or full
fee applies (can do with registration) ·
Prices include GST… Payment on invoice within 14 days
and prior to attendance ·
Small groups, average 8-10 (max 16) – a safe place to practise ·
Inclusions: Tuition, comprehensive self-coaching Guide, Lunch and
refreshments ·
Venue: Wellington Apartment Hotel Brisbane; Waterfront Hotel
Diddillibah Maroochydore; Venues confirmed on completion of registration ·
Timing: 2-Day Clinics:
DAY-1 9.00am DAY-2 8.30 am Close 4.30pm; 1-Day
Clinic: 8.30 am – 4.45 pm – Please arrive 20mins prior to register *Subscribe to Save… Connect
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Individual coaching around
conversations or any leadership aspect you’d like to focus on…
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● And YES
– We can come to you ● Build
a robust conversation culture in your organisation! Encourage
a common approach and set of tools to help cool conflict and raise the bar on
conversational outcomes for everyone Call Bill on ( 0429 687 513 or enquire on-line |
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More about our
Difficult Discussions, Emotional Intelligence and Mindfulness clinics and
other change, leadership and team building programs on-line at www.thechangeforum.com. For other programs
and dates check our
on-line Course Calendar for regular
updates. And you can always ask us about running in-house
programs for your leader groups or teams I look forward to
working with you or your staff at this practical, down-to-earth clinic – and please forward this message on
to others you know who might also be keen to lift
their conversational leadership to the next level. |
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“I
found all facets of this course good and helpful and the tools and activities
covered allowed for everyone to benefit regardless of skill sets or levels of
experience... Bill has a great balance in terms of depth of knowledge and
practical experience of applications and was flexible in meeting differing
needs as they arose for people. I particularly benefited from ideas and tools
on how to commence a challenging conversation." Liz
C Pastoral Care Co-ordinator |
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Prefer
a more personal touch – one-on-one? Individual
coaching around conversations or any
leadership aspect you’d like to focus on…
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w And YES –
We can come to you w Build
a robust conversation culture in your organisation! Encourage
a common approach and set of tools to help cool conflict and raise the bar on
conversational outcomes for everyone Call Bill on ( 0429 687 513 or enquire on-line |
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More about our Conversations, Difficult Discussions and
Building Better Teams programs
in our Course
Directory and also on-line at www.thechangeforum.com. Check our on-line Calendar
for scheduled
event updates. And you can always ask
us about running in-house programs for your leader groups
or teams I look forward to working with you or your staff at this
practical, down-to-earth clinic – and please forward this message on to others you know who might also be keen to lift their conversational
leadership to the next level. |
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Cheers… Bill Cropper |
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