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Deal
with disruptive emotions... Stay even-minded &
solution-focused HERVEY BAY FEB 23-24 TOOWOOMBA MARCH
9-10 BRISBANE MARCH 16-17 CAIRNS MARCH
30-31 TOWNSVILLE MAY
30-31 “Well
worth it. Glad I attended. Beneficial to reflect on how to raise difficult issues
and reach resolutions. Learning practical and proven tools relevant to ‘real
life’ situations very empowering.” Hamish T. Reef HQ |
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…or
Enquire about an in-house program for your leader group or
team Individual
and small group coaching on request For other programs & dates check
our on-line Course Calendar for updates |
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What’s Dealing with Difficult Discussions
about?
This
highly-regarded 2-day clinic explores the dynamics behind difficult
discussions and equips you with a 7-Stage Roadmap and robust,
easy-to-use tools to help you navigate through troublesome moments more
confidently. Practise a more controlled, step-by-step approach to
taking the heat out of hard talks and convert destructive confrontation into
constructive conversation. · Decipher
the dynamics of difficult discussions · Avoid
common mistakes we make when talks gets tough · Start
a difficult discussion more decisively without
raising as much defensiveness · Defuse difficult
moments and learn how to handle hostility · Learn
conversation formulas to beat blocks like
intentions, blame & assumptions · Face
up to feelings – the core of difficult discussions – and use them
constructively ·
Apply our unique 7-stage model to
structure your next difficult discussion Review Course Outline… Download Course Flyer… 2-Day Clinic Fees below |
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“Fantastic
and very beneficial. The course provided information I can use not only
in the workplace but also in my personal life. Bill kept us active both days with
hands-on activities and case-studies which were a great way of keeping
participants engaged, and the workbook is fantastically detailed – very handy
for future reference. Thanks again for a great 2 days.” Jamie
K, Community Housing |
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REGISTER NOW On-Line or by Email… …and keep your New Year resolutions on
track! New Year Kick-start Specials... Subscribe* and pay less… Come along with a colleague and save more! 2-DAY Clinics: [ Full Fee (GST inc) $1100 ]
General*: Single $990 or save more with
just $1760 for 2…
NFP/Schools*: Single $825 or save more with just $1540 for 2… 1-DAY Clinics: [ Full Fee (GST inc) $660 ]
General*: Single $550 or save more with
just $990 for 2…
NFP/Schools*: Single $495 or save more with just $925 for 2… Register
first, pay on invoice… ·
Subscribe*
to be eligible for discount or standard fee
applies (can do with registration) ·
Prices include GST… Payment on invoice within 14 days and prior to
attendance ·
Small groups, average 6-8 (max 12) – a safe place to practise ·
Inclusions: Tuition, comprehensive self-coaching Guide, Lunch and refreshments ·
Venue: Wellington Apartment Hotel E. Brisbane; other CBD venues advised on
registration ·
Timing: 8.30 am – 4.30 pm each day |
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Subscribe
or Connect |
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YES!
All Change Forum programs can be delivered IN-HOUSE. So if dates don’t suit or you’d like to
incorporate this program or one of our many clinics into your teambuilding or
leadership development initiatives, contact us direct or through our on-line enquiry form to
discuss ways we can help. |
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Review outlines
of our full range of leadership, culture change and teambuilding clinics in The Change Forum Course Directory. Background
Articles, Newsletter back-issues and
informational FactFiles are available for free
download to subscribers to our website. Regular updates to our schedule
of public programs posted to our on-line course Calendar. Look forward to working with you or your staff at
one of our practical, down-to-earth clinics – and please forward this message
on to others you know who might also be keen to lift
their conversational leadership to the next level. |
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Cheers… Bill Cropper Director - The Change Forum |
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