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Still places
available… Register this week for less!! |
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BRISBANE MARCH
25-26 Top
up your leadership kit with a roadmap and tools to help you resolve
differences more mindfully Also Positive Performance
Conversations Deliver
difficult feedback and inspire improved
performance with consideration and confidence BRISBANE MARCH 24 CALL 4068
7591… Register On-line… or by Email or Fax |
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Do
you want to deal with disruptive emotions and stay calm, cool and collected? Every leader needs
to be able to manage confrontation – and confidently, mindfully
and skilfully does best! Challenging and contentious conversations
arise all too often and they test even the best of us – leaving us feeling
anxious, dissatisfied, exhausted and even distressed… wondering ‘what went
wrong’ and ‘how could we have handled this better!’ [More
thoughts on these leader challenges in our article ‘Dread of Dissension’] Take the heat out of hard talks and resolve differences more
mindfully with the help of a unique 7-stage model and set of
easy-to-use conversation tools that can make a real difference to every
challenging situation you face and greatly benefit your leadership success. “A very
well-presented program with an excellent resource book. The entire program
held my interest and I learned an incredible amount from every segment about
how to have those difficult conversations without making the situation worse
and approach them in a calmer, more productive way.” Lesley
W. Gold Coast Health Dealing with poor
performance is one of the most commonly avoided species of difficult
discussions. It’s not identifying performance issues
that’s the obstacle. It’s raising defensiveness: giving difficult
feedback to people where their reaction may be emotionally volatile, and the
conversational course you chart, unpredictable. For conversations about performance that challenge you most,
our 5 Footings & Frameworks model shows you ways to adjust
your approach and the focus of the conversation to create a different
emotional climate that enables you to deliver difficult feedback in more
constructive ways. “A quality, ‘value
for money’ day, well-prepared and presented, jam-packed with information and
interaction and chances to reflect on practice. We were provided with an
abundance of resources to use before, during and after which are greatly appreciated .” Alison F, Catholic College
Cairns Come along to our next BRISBANE clinics and try out these
tools for yourself… (Download course outlines through the title links following)  Register this week and pay the NFP discount rate (offer
ends March 15): Dealing with DIFFICULT
DISCUSSIONS BRISBANE
March 25-26: $660 p.person Positive PERFORMANCE CONVERSATIONS BRISBANE
March 24: $410 p.person “Regardless
of the amount of experience you have, you can always learn to do things
better. I wanted to be confident I could choose the right language to deal
with difficult discussions. This program made me reflect more and
acknowledge my contribution to difficult discussions.”
Karen P. Trinity Bay SHS
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REGISTER NOW On-Line by Email or Fax or
CALL 07-4068 7591 Register first, pay on Invoice… ·
Prices include GST… Discount subject to prompt payment as invoiced ·
Discounts may vary… Latest email offer for named program applies ·
Payment on Invoice within 7 days and prior to attendance ·
Venue: Watermark Hotel Brisbane ·
Inclusions: Lunch, refreshments and comprehensive self-coaching Guide ·
Timing: 8.30 am - 4.30 pm each day
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Next in Brisbane… Mindful Leadership in Action 1-day brain-training clinic
to improve attention and focus and reduce
stress BRISBANE April 15 SUNSHINE COAST
Uni May 13 Other Programs & Dates On-line
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All our clinics are
practical, challenging and stimulating. Those who’ve been
along to other Change Forum programs know that Bill takes a down-to-earth
approach and creates a relaxed, engaging, safe and FUN environment for
learning. Here’s 5
reasons to choose a Change Forum clinic... ·
Solid learning in a safe, small group
environment ·
Practical tools & frameworks for
back-at-work action ·
Down-to-earth, hands-on and relevant ·
Comprehensive, easy-to-follow
self-coaching guides ·
Serious fun and fantastic facilitation All Change Forum programs
can be delivered IN-HOUSE. So if dates don’t suit or
you’d like to incorporate one of our many clinics into your teambuilding or
leadership development initiatives, why not contact us direct or through our on-line
enquiry form to
discuss ways we can help. For
some background articles and tips on all kinds of conversations at work,
see back issues of Conversational Coaching e-zine CC
E-News – read on-line or
download and share with colleagues, staff and friends… Look
forward to working with you on improving your difficult discussion skills –
and please feel free to forward this message to other contacts in your region
and broader networks who might want to handle difficult discussions more
competently and confidently… Of
course, if you don’t want further updates about our range of
professional development offerings, please see the remove-me
option at the bottom of this email. |
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Cheers… Bill Cropper Director
- The Change Forum |
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See our full Course Directory for outlines of our current range of leadership & team
learning programs Call, Email or Enquire On-line All Change Forum programs also available
for delivery In-House. |
Course FEE Includes • Self-Coaching Toolkit • Lunch & refreshments VENUE Central location REGISTER ON-LINE or Phone, Fax or Email |
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>>> Why not let others know... Please forward
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You're receiving this email from The Change Forum because either you or someone else you know attended one of our learning programs or referred us to you as someone who'd be interested; a part of your organisation or equivalent organisation interstate has used our services; or you made an inquiry about our learning or consulting services. If you want to continue to receive notices of upcoming learning events in your region, free FactFiles on various facets of organisational leadership and change, subscribe to our E-Newsletters or get the latest leadership tool updates and other information from us – please, if you haven't done so already, click to confirm your interest or unsubscribe to no longer receive our emails. We respect your privacy and will not rent, resell or intentionally distribute your email address without your permission. |
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