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Worried about how you’ll tackle your next difficult
performance conversation? Positive Performance
Conversations Brisbane – APRIL
18-19 Need more engagement & clarity in
your team talk? Brisbane – MAY
9-10 Also
coming up in Brisbane... Dealing with
Difficult Discussions: June 18-19 Leading with
Emotional Intelligence: June 19-20 Farewell to Summer Savings available… Call, Email or Register On-line |
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Bill Cropper Director & Presenter The
Change Forum’s programs can be delivered In-House and tailored for your team.
Call to discuss your learning and development needs... Mob:
0429 – 687 513 Tel:
07- 4068 7591 |
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Tools to make
tough performance talks more trouble-free & your team-talk more
constructive |
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For some tips on performance
conversations take a look at our E-Newzine Issue
#13 |
Creating a conversational culture is central to success. Your
ability to conduct constructive conversations is a key element in the
effective functioning of any team. If you can’t talk well together in
teams, all too soon it becomes tough to lead, plan, co-ordinate or even
contribute. The art of constructive conversation-making is an indispensable
tool for leaders to engage their people and open up their team-talk. [Read more in our on-line FactFile on Constructive Conversations] Tackling poor performers as most
leaders will tell you, is one of the most widely
feared and commonly avoided species of difficult discussions. Organisations
are full of performance management guidelines and hand-books, yet there’s
scant detail on how to really handle the conversational side of managing poor
performance. 8 And that’s where The Change Forum coaching clinics come in… Here’s 2 clinics to help put your conversations on a much
better footing… And farewell Summer with reduced fees to April 25... |
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Positive PERFORMANCE Conversations – put
a stop to poor performers... Brisbane –
APRIL 18-19 (2-days)… JULY 11 (1-day fast-track)
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After you complete
this clinic, you’ll be able to develop a personal game-plan to handle
performance conversations with more clarity and confidence and get people to
engage with the process positively. [Flyer attached or download
through the title link for outline, content & registration] |
This 2-day
clinic (1-day fast-track in selected regions) and its accompanying
self-coaching Toolkit, takes you on a step-by-step tour of carefully-crafted
footings, frameworks and formulas to deal with difficult performers more
competently and comfortably and deliver hard feedback that is more ‘sayable’
and ‘hearable’. Some of the
topics we touch on in this ‘reality-based’ clinic include: ·
Structuring –
the 5 Footings and Frameworks to follow ·
‘De-vaguing’
– being specific about dissecting performance issues ·
Handling defensiveness -
anxiety and other high-pitched emotions ·
Giving Feedback
– that is clear, frank and fact-based ·
Anticipating
– objections, excuses, justifications and downplays ·
Levelling
– saying what you need and why they need it too ·
Reframing –
putting negative performance issues across positively ·
Focusing
– keeping on track and finding solutions ·
Coaching –
getting commitment to goals and actions |
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Leading through CONSTRUCTIVE Conversations –
make your team-talk more productive and engaging... Brisbane – MAY 9-10 |
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Through constructive conversations,
leaders inspire, energise and motivate, set the emotional tone and build
buy-in, collaboration and engagement... |
This must-do intensive coaching clinic centres on 7 essential
principles for more powerful, penetrating and constructive conversations that
will heighten your conversational awareness, strengthen your capacity for
conversational leadership and equip you with a set of easy-to-learn tools
that will boost your ability to conduct more effective conversations in a
range of different settings. Topics and tools in this 2-day clinic cover... ·
Grasping
the conversational nature of leadership ·
Applying 7
Principles for Constructive Conversations ·
Turning
from Debate to Dialogue on the discussion continuum ·
Exploring
conversational assumption-making ·
Using
perceptual Positions & precision questions ·
Connecting
with others in 2nd position ·
Balancing
your say with hearing their say ·
Being persuasive
– assert yourself positively ·
The 5-P Model
of more Skillful Discussion ·
Goal setting
– Conversational Coaching Scorecard |
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Farewell SUMMER!! – Attend with a Friend
for less* |
Register NOW on-line, by email or fax… (GST inc… *register by April 25) 2-day
clinics: $726* single or 2 places $1,375* (Full Fee usu: $858 per person)
[NFP/Schools: $660 each] 1-day
clinics: $440* single or 2 places $840* (Full Fee
usu: $528 per person)
[NFP/Schools: $396 each] ·
Prices
include GST… Discount applies from date of registration ·
Payment on invoice
within 14 days and prior to attendance ·
Venue:
CBD or Spring Hill venue confirmed on registration ·
Inclusions:
Lunch, refreshments & comprehensive self-coaching Guide ·
Timing:
8.30 am - 4.30 pm each day ·
Register on-line or use the form
included in the course Flyer |
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5 reasons to choose a Change Forum
coaching clinic... x
Solid learning in a safe, small group
environment x
Practical tools & frameworks for
back-at-work action x
Down-to-earth, hands-on and relevant x
Comprehensive, easy-to-follow
self-coaching guides x
Serious fun and sound facilitation |
Can we do these clinics
IN-HOUSE? All Change Forum programs can be delivered in-house in
standard format or customised to your needs. So if dates don’t suit or
you’d like to incorporate one of our many clinics into your teambuilding or
leadership development initiatives, why not contact us direct or through our on-line
enquiry form to discuss ways we can help. Your help in networking always
appreciated: Hope to see you at one of these great learning opportunities,
but either way, your help in sharing information about our activities and
programs with staff, colleagues, associates and your wider management, HR and
regional networks is always greatly appreciated... Thank you for your time.
And if you don't want any more news, tips or notices of
upcoming learning events in your local area let us know.
[Link for removal from our circulation list below] Cheers… Bill Cropper Director - The Change Forum |
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>>> Why not let others know... Please forward to colleagues and friends >>> Subscribe to our mail lists |
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You're receiving this email from The Change Forum because either you or someone else you know attended one of our learning programs or referred us to you as someone who'd be interested; a part of your organisation or equivalent organisation interstate has used our services; or you made an inquiry about our learning or consulting services. If you want to continue to receive notices of upcoming learning events in your region, free FactFiles on various facets of organisational leadership and change, subscribe to our E-Newsletters or get the latest leadership tool updates and other information from us – please, if you haven't done so already, click to confirm your interest or unsubscribe to no longer receive our emails. We respect your privacy and will not rent, resell or intentionally distribute your email address without your permission. |
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>>> To ensure receipt of future mailings, please add billc@thechangeforum.com to your contacts or approved senders list <<< © The Change Forum 2013 | W: www.thechangeforum.com | E: consult@thechangeforum.com | T: +61-(0)7-40687591 |
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