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Conversations define
leadership culture & build robust healthy teams Leading through Conversations Brisbane: AUG 1-2, NOV 19-20 Positive Performance
Conversations Brisbane: AUG 27 ~ Toowoomba: OCT 16 Dealing with Difficult
Discussions Brisbane: SEPT
17-18 ~ Hervey Bay: JULY 25-26 Toowoomba: JULY 30-31 Call,
Email or Register On-line |
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Bill Cropper Director & Presenter All Change
Forum programs can be delivered In-House and tailored for your team. The
Change Forum is an approved Queensland Health provider for Leadership,
Coaching & Culture Change Services Call
or enquire on-line Mob:
0429 – 687 513 Tel:
07- 4068 7591 |
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Practical
toolkit clinics to accelerate conversational mastery & elevate your
leadership |
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Constructive Conversation is at the crux of healthy,
high-performance work cultures – so many leadership dilemmas hark back to
habits of talk that rotate around debate and obstruct constructive outcomes |
Conversations are the
‘neural pathways’ through which organisations grow, develop and thrive They define us as human-beings, stamp our emotional style and
create connections that stimulate action, convey meaning, motivate for great
performance, build better teams and re-energise your leadership culture. Creating a strong conversational culture is central to good
business results and leadership success. Your ability
to conduct more constructive conversations is an indicator of your
self-awareness and leadership capacity – and a key element in the
effectiveness of any team. If you can’t talk well together,
team performance and leadership influence suffer. The art of
constructive conversation-making is an indispensable tool for leaders to
engage their people, open up their team-talk and motivate superior
performance. [Read more in our on-line FactFile on Constructive Conversations] 8 The Change Forum’s series of conversational coaching clinics
provide frameworks, processes and practical tools to build your conversational
confidence and elevate your leadership… [Brochure
attached or download through
program title links for outline, content & registration… AND
you can review a DIRECTORY of all
Change Forum Programs on-line] |
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Leading through CONSTRUCTIVE Conversations –
master tools to advance your conversational prowess... Brisbane: AUG 1-2, NOV 19-20 |
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Through constructive conversations, leaders
inspire, energise and motivate, set the emotional tone and build buy-in,
collaboration and engagement... “Excellent. I went
straight back and recommended it to my colleagues. I gained valuable
practical skills that I now apply in my work and personal life. Thanks
for a great couple of days.” Aaron Wray, Qld Health |
This must-do intensive coaching clinic centres on 7 essential
principles for more powerful, penetrating and constructive conversations that
will heighten your conversational awareness, strengthen your capacity for
conversational leadership and equip you with a set of easy-to-learn tools
that will boost your ability to conduct more effective conversations in a
range of different settings. Topics and tools in this 2-day clinic cover... ·
Grasping
the conversational nature of leadership ·
Applying 7
Principles for Constructive Conversations ·
Turning
from Debate to Dialogue on the discussion continuum ·
Exploring
conversational assumption-making ·
Using
perceptual Positions & precision questions ·
Connecting
with others in 2nd position ·
Balancing
your say with hearing their say ·
Being persuasive
– assert yourself positively ·
The 5-P Model
of more Skillful Discussion ·
Goal setting
– Conversational Coaching Scorecard |
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Dealing with DIFFICULT DISCUSSIONS – steps
& tools to prepare for taking the heat out of tough talks... Brisbane – SEPT 17-18 Hervey Bay: JULY
25-26… Toowoomba: JULY 30-31… |
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Leaders need the capacity and resilience to confront difficult
situations and take a solution-focused approach to divert destructive energy and
resolve conflict… “Really enlightening! I’d recommend this workshop to
everyone…it has implications for work and personal life skills. It was run in
a friendly, relaxed, easy-to-understand manner and the Guide will become my
bible for DD’s… Your approachability and interaction with participants was a
highlight. Thanks for a great workshop.” Anne-Marie Loi, St
Michael's College |
Handling conflict and confrontation Is the toughest test of a
leader’s conversational capabilities. All too often, it leaves us feeling
anxious, dissatisfied, distressed and disconnected. It’s
how well leaders and teams face up to difficult discussions to resolve
differences that’s the true yard-stick for healthy work cultures. Join us as
we unpack what’s actually going on when talks becomes tense and learn to take
a more methodical, balanced and step-by-step approach to convert destructive
rancour and dissension into constructive confrontation. [Read
more on-line] Topics and
tools in this 2-day clinic cover... ·
Deciphering the dynamics of
difficult discussions ·
Common errors we make and how to
avoid them ·
8-stages in dealing with
difficult discussions ·
Blockers: Intentions, Blame,
Assumptions ·
Tips for defusing difficult
moments ·
3ANTIX - starting a difficult
discussion ·
The 3 E-conversations behind
difficult discussion ·
Dissecting differences -
comparing stories ·
Dealing with defensive
routines/strong emotions ·
Re-scripting your difficult
discussion cases |
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Positive PERFORMANCE Conversations –
talk tactics to turn around poor performance... Brisbane: AUG 27… TOOWOOMBA: OCT 16… Hervey Bay:
NOV 5 |
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Build confidence to be
able to turn tough performance appraisals into constructive improvement
sessions “A
very worthwhile workshop to attend. I feel more confident about how to
prepare, what to say and words to use… and have tools to defuse situations
instead of escalating tension. The guidebook is excellent” Luke
Ryan, Qld Health |
Take a
solution-focused approach to make tough
performance conversations easier, and the feedback you have to give more
‘sayable’ and ‘hearable’. This 1-day conversational coaching master
class takes you on a carefully plotted, step-by-step tour of 5 essential
Footings and Frameworks to lift your comfort and competence levels and get
better results from performance conversations, particularly difficult ones. [For
some tips and performance conversations tool previews take a look at our CC
E-Zine Issue
#13] Some of the topics
we touch on in this ‘reality-based’ clinic include: ·
Structuring –
the 5 Footings and Frameworks to follow ·
‘De-vaguing’
– being specific about dissecting performance issues ·
Handling defensiveness -
anxiety and other high-pitched emotions ·
Giving Feedback
– that is clear, frank and fact-based ·
Anticipating
– objections, excuses, justifications and downplays ·
Levelling
– saying what you need and why they need it too ·
Reframing –
putting negative performance issues across positively ·
Focusing
– keeping on track and finding solutions ·
Coaching –
getting commitment to goals and actions |
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MULTIPLE Registration Discount OFFER… Attend 1, 2 or 3 for less… All Change Forum clinics include a comprehensive
self-coaching Guidebook to support on-going learning back-at-work |
Register NOW on-line, by email or fax… Multiple Clinics or Multiple Places for LESS… ~ 2-day
clinics: $770 single… 2
places or 2 clinics $1,452… 3 places $2,135… [
NFP/Schools: 1 @ $660 – 2 @ $1,287 – 3 @ $1,925 ] ~ 1-day
clinic: $473 single… 2 places $880… 3
places $1,265… [
NFP/Schools: 1@ $440 – 2 @ $825 – 3 @ $1,188 ] ~ All 3 conversations clinics: $1,895 per person… (2
x 2-days + 1-day) [
NFP/Schools: $1,694 per person ] ·
Prices
include GST… Discount applies from date of registration ·
Payment on invoice
within 14 days and prior to attendance ·
Venue:
CBD or Spring Hill venue confirmed on registration ·
Inclusions:
Lunch, refreshments & comprehensive self-coaching Guide ·
Timing:
8.30 am - 4.30 pm each day ·
Register on-line or use the form
included in the course Flyer |
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5 reasons to choose a Change Forum coaching
clinic... x Solid learning in a
safe, small group environment x Practical tools &
frameworks for back-at-work action x Down-to-earth,
hands-on and relevant x Comprehensive,
easy-to-follow self-coaching guides x
Serious fun and sound facilitation |
Can we do these clinics
IN-HOUSE? All Change Forum programs can be delivered in-house in
standard format or customised to your needs. So if dates don’t suit or
you’d like to incorporate one of our many clinics into your teambuilding or
leadership development initiatives, why not contact us direct or
through our on-line enquiry form to discuss ways
we can help. Your help in networking always
appreciated: Hope to see you at one of these great learning opportunities,
but either way, your help in sharing information about our activities and
programs with staff, colleagues, associates and your wider management, HR and
regional networks is always greatly appreciated... Thank you for your time.
And if you don't want any more news, tips or notices of
upcoming learning events in your local area let us know.
[Link for removal from our circulation list below] Cheers… Bill Cropper Director - The Change Forum |
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>>> To ensure receipt of future mailings, please add billc@thechangeforum.com to your contacts or approved senders list <<< © The Change Forum 2013 | W: www.thechangeforum.com | E: consult@thechangeforum.com | T: +61-(0)7-40687591 |
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