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Special Series of Healthcare Clinics on PUTTING PATIENTS FIRST now offered in Qld regional centres... Next Dealing with DIFFICULT DISCUSSIONS Clinics in MT ISA Sept 2-3, ROCKHAMPTON Sept 11-12, BRISBANE Sept 17-18, HERVEY BAY Oct 15-16... Also SOCIAL Inteliigence for TEAMS TOWNSVILLE Sept 20... Series of clinics on PREPARING PEOPLE for CHANGE starts BRISBANE Sept 19... Also Positive PERFORMANCE Conversations TOWNSVILLE Sept 5, CAIRNS Oct 11, BRISBANE OCT 30... See WHAT's ON WHEN for more events coming up around the State... or CONTACT US for details & current offers... REGISTER ON-LINE by Email or FAX... Or ask about an IN-HOUSE Program for your team...

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2013 Course Calendar

**Revised Dates

2013 Course Calendar - public clinics by The Change Forum



CC E-News


KeyNote Papers


Our site is continually evolving so please call by again... 



At The Change Forum, we believe learning is at the heart of successful change. We provide practical, down-to-earth learning programs, facilitation, coaching and consulting support for leaders and teams to manage change, participate productively in organisation restructure and renewal and build the conversational, relational and teamworking capabilities to create vibrant, supportive work cultures and high-performing teams.

Leaders are increasingly aware that successful business outcomes are directly linked to their own level of personal mastery and how well they can lead people through change. We offer practical assistance to help strengthen leadership capability, deepen learning capacity at organisational, team and individual levels and assist leaders forge positive, productive relationships -- and have the connective conversations they need to, to engage constructively with change and help people navigate their way through it.

We regularly provide a range of scheduled leadership and team learning programs that can also be delivered in-house, and offer practical assistance with...


strategic change management


visions, values and workplace culture change


leadership capacity building


learning organisation principles and practices


preparing people for change


forming, developing and working better together in teams


conversational and emotional intelligence coaching clinics


individual and small-group coaching


facilitating and presenting at forums and events


design and facilitation of learning programs and resources

Download course Brochures and information FactFiles, subscribe to our seasonal Newsletter; and register on-line for our scheduled learning events.

Contact us any time to enquire about in-house programs tailored to your needs, individual coaching and speaking engagements -- or to find out more about the various ways we can assist...



Bill Cropper
Director & Principal Consultant

The Change Forum
Tel: +61-(0)7-4068 7591   Mob:
 +61-(0)429687 513




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2013 Directory of Programs

Links to individual programs below or Download full Public Program Directory


Do you work in Health-care?

Take a look at our new Patient-focus program just for people in health-care

Come along to a Regional public Clinic or arrange In-House for your facility

Putting Patients First

Caring Connecting & Compassion

Special 1-day patient-focus clinic

for everyone in health-care


Caring values: essential Principles for Putting Patients First


Emotional awareness and conversation tools to cultivate: Caring, Connecting & Compassion


Personal practices and action formulas to put patients-first   

All Programs available In-House


Personal Mastery: Leading with Emotional Intelligence


The EI Leader -- 1-day fast-track

bullet Social Intelligence: EI in Teams
bullet The Compassionate Leader
bullet EI at Work -- Staff seminar
bullet Leading through Conversations
bullet Talking with Teams
bullet Dealing with Difficult Discussions

Positive Performance Conversations

bullet Leading Change Management

Leading Culture Change


Leading Teams through Change

bullet Building Better Teams
bullet Building Respectful Workplaces
bullet Learning to Lead
bullet Learning to be a Coaching Leader
bullet Fundamental Facilitation
bullet Advanced Group Facilitation

Special Events &

Other In-House Programs

bullet Working Better Together
bullet Challenging Change Resistance
bullet Preparing People for Change
bullet Handling Toxic Emotions at Work
bullet Learning-Centred Leadership
bullet Leading Learning Schools
bullet Leading through Teams
bullet Teaching w Emotional Intelligence
bullet Loose Change Leadership Sessions

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