“The ultimate act of personal responsibility at work may be in taking control of our state of mind. When we are angry, our irritability so skews our world view that an otherwise benign comment might now strike us as hostile. Resisting this despotic quality of moods is essential to our ability to work productively.”  Daniel Goleman



Is this clinic for you?

Try this quiz: In your team lately, have you noticed more:

Despondency, de-motivation?

Worn out, pressured?

Disapproving, disrespectful?

Arguments, confrontation?

No 'fun', no energy?

Distancing or disconnection?

If you ticked 3 -- come along!


Register On-line

Scheduled Dates

What People Say...

about our EI programs

“Powerful, practical & impacting with great take away tools. I recommend it” Bec Robinson, Community worker

“EI at Work was great. If you ever have a chance to do this course, grab it! And the guide? Wow, this is a great resource – well set out and most comprehensive” Judy Salk, The Cathedral School, Townsville

“Very useful & interesting. EI is the skill to have if you want to have a career as a leader” Jill Silvey, Centrelink

“A great learning experience - useful, enjoyable, informative and relevant... a well balanced mix of theory, practical and humour in a relaxed atmosphere.” Mickey Polkinghorne, Dept of Communities

 You might also be interested to know about...

The Emotionally Intelligent Leader






Social Intelligence: EI in Teams



Social & Emotional Team Intelligence...

S E T I – No, not the Search for Extra-Terrestrial Intelligence, though we all probably know a few aliens in our team or wonder what planet some people come from. SETI stands for Social and Emotional Team Intelligence – and every team could do with more of it.

It’s not science fiction, it’s science-fact. Everything that happens in a team can be traced back to SETI. The inner-space, not the outer-space, is the new frontier for high-performing teams. No matter what kind of team, or what type of work it does, every team on planet earth relies for its effectiveness and productivity, on emotional interactions. SETI is the new science of getting along well with others – and research reveals that this ability may account for as much as 40% of team performance...

Vulcans and cyborgs aside, it’s impossible for a group of earthlings to interact without emotions. We’re brain-wired to. Some interactions and emotions are constructive – they contribute to team cohesion and collaboration. Others are destructive. They threaten teams with disintegration. We all need SETI because teams by their very nature, are social entities first, work vehicles second. That’s the order it happens in. Teams need to be able to handle the whole inner-space continuum of both beneficial and disruptive emotions that manifest amongst its members.

Individuals need emotional intelligence to manage their own emotions and navigate relationships - and the team as an entire entity needs social intelligence to handle the inevitable conflicts that arise, persevere in the face of setbacks, tackle tough challenges, connect, get along well with team-mates, read what’s going on for each other and harness the energy to take concerted action.

That’s where our clinic on Social Intelligence: EI in Teams comes in. Why not beam down and boldly go to this clinic to find out more about the 10 SETI Dimensions that can put your team light years ahead. Aliens and Men-in-Black attend free of charge!


Social Intelligence: EI in Teams - What does it cover?

While we naturally work in teams to achieve things we can’t do alone, working well together in them doesn’t come so naturally. We have to learn how to do this. This 1-day work-out for team members and leaders takes you through a series of activities based on 10 Dimensions for EI Teams that help you in a hands-on way to:

Boost your level of social intelligence and emotional awareness


Build positive emotional states like resilience, tolerance and respect


Measure the emotional temperature of your team


Create more cohesion and connectivity in your team


Apply 5 keys of team behaviour – likingness, safety, empathy, support, feedback


Temper the impact of toxic emotions on team climate


Reinforce relationship builders like resonance and rapport


This clinic includes a comprehensive self-coaching Toolkit to help you and your team start putting tools into practice back-at-work.  You can get some background to our ideas on EI in Teams in our free FactFile: 10 Dimensions for EI Teams download through our FactFiles page.



Who's this Clinic for?

Participants at our EI clinics come from the ranks of leaders, professionals and workers of all sorts. We have specialist EI clinics for leaders and staff but this clinic is for anyone – leader or team members – who want to do something about improving the emotional climate of the team they work in. We often find that teams get better results when a number of people from the same unit decide to come along together to do this work-out and plan changes.

8 Download the program Brochure PDF   or review the Course Outline PDF

8 See our current Schedule of Public Programs for dates and locations of upcoming clinics near you. Scheduled Dates



In-House Clinics are also an option...

All Change Forum scheduled programs can be delivered in-house in standard format or tailored to suit particular team or organisation learning priorities or integrated as part of a more comprehensive workplace improvement project.  Programs can also be extended from 1-day to more in-depth 2-day clinics or restructured to a series of part-day sessions.  Contact us to start a conversation about your team or organisation directions and ways we may be able to assist...


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