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“Bill has developed a reputation in Australia for his creativity, innovation, energy and commitment, patience and sense of humour in a range of complex and sometimes difficult assignments. I rate his communication, presentation, negotiation and facilitation skills highly. He relates well at all levels of an organisation and develops and sustains effective working relationships. He has very highly developed analytical and conceptual skills, combined with the capacity to help others understand ideas, notions and concepts. He is able to spontaneously problem solve, think on his feet and also facilitates others in resolving complex change management problems and issues. Bill has extensive practical under-standing of current change management processes/HRM issues, experience with major change projects and has played a lead role in management, cultural and work practice reform in this country." Vivienne Read, former National President of both AHRI & the Australian Society for Organisational Learning

 

 

In Profile - Bill Cropper...

   In Brief...

Bill Cropper is Director of The Change Forum, a change consultant, facilitator, leadership coach and mentor with a wealth of practical experience in strategic change management, leadership learning and group facilitation in a wide range of federal, state and local government organisations throughout Australia. He is a preferred learning consultant and leadership coach for a number of public sector agencies, providing facilitation and coaching services to senior executives, managers, facilitators, work teams and community groups around workplace culture, strategic change, organisation renewal, team reformation and the application of Peter Senge’s 5 Learning Disciplines to strengthen the leadership-learning capacity of organisations, teams and individuals and help them navigate their way through change.

Along with an ongoing passion for learning-centred leadership and team-based approaches to ‘living-at-work’ work, Bill is keenly interested in the benefits of emotional intelligence, conversational coaching and dialogue to promote more connective workplace cultures, more productive, open interchanges and facilitate personal growth and change mastery. For the past several years he has been delivering extensive rounds of Conversational Coaching and Emotional Intelligence Clinics, Culture Change and Leadership Learning Forums to managers, team leaders and other professionals from a diverse range of organisations throughout Queensland.

Bill has a down-to-earth, out-going and open style; personal mastery of a wide range of facilitation tools, techniques and processes and customarily works comfortably with people at all organisation levels – senior executives, operational managers, team leaders, community members, staff and other consultants. He is an experienced and prolific writer and has produced numerous process guides, toolkits and skills workbooks to support work-based learning, leadership and team development and guide organisations through change.

 

   In Profile...

With over 20 years practice as an independent consultant, Bill Cropper has a wealth of experience designing, facilitating and implementing innovative workplace improvement processes on both small and large scale projects, where organisational learning, leadership and change management are the keys to success.

He has an impressive track record undertaking strategic change in different organisation settings and cultural contexts, working in collaborative and constructive learning partnerships with senior executives, managers, facilitators and workteams at all levels to help them navigate their way through change. He has contributed to the learning, leadership and change management capacities of a wide range of federal and state government departments, large instrumentalities, local government and community organisations throughout Australia.

Founding Director and principal of The Change Forum, Bill operates flexibly in a broad spectrum of consulting, strategic planning, OD, HRM, training and change management roles. He has highly developed process consulting, design, facilitation, coaching, writing and leadership skills and proven capabilities for both project managing 'the big picture', facilitating 'at the workface' and dealing with the practicalities to 'make it happen'.  Bill's change-work includes amongst other things:

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Organisation, Work Process & Job Redesign

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Strategic Planning for Workplace Change

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Learning Organisation Principles & Practices

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Workplace Culture Change

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Leadership Development & learning programs

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Productivity improvement & Performance Management

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Coaching & Mentoring leaders and teams

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Facilitation skills development for Change Leaders & Teams

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Formation of empowered Self-Managing Teams

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Teambuilding, empowerment & Performance Management

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Work-based Action-Learning Programs

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Creation of change management & leadership Learning Resources

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Conversational skills Coaching

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Personal mastery, self-awareness & Emotional Intelligence

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Community & Customer Consultation Processes

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Institutional Strengthening & Capacity Building

Bill has a special interest in the application of Peter Senge’s 5 Learning Disciplines to build the learning and leadership capacity of organisations, teams and individuals. He is an advocate of participative, team-based work and learning-centred leadership as keys to sustaining change and creating successful business futures and his consulting assignments consistently embrace coaching and skills transfer as a fundamental strategy in strengthening the learning capacity of organisations and learning communities to be more self-reliant in managing their own change and learning processes.

Bill has a down-to-earth, outgoing and open style; personal mastery of a wide range of facilitation tools, techniques and processes and customarily works comfortably with people at all organisation levels – senior executives, operational managers, staff, community members and other consultants. He personally prefers taking a collaborative orientation to projects and is skilled at empowering others to achieve outcomes, helping leaders and teams develop new approaches to workroles and relationships and adopt new values and behaviours to foster participative performance improvement.

Bill is a leadership coach for individuals and teams , facilitating meetings and conferences from time to time He is an experienced and prolific writer of process guides, resource kits, skill development manuals and workbooks to support and guide organisations and individuals through change.  A few of his longer-term projects have included:

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Resilience Based Trauma Training for Operations Teams in RoadTek Central Queensland

bulletPersonal Pedagogy Program and Culture Change for Lourdes Hill College, Brisbane
bulletResilience Based Trauma Training for Operations Teams in RoadTek Central Queensland
 
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Learning for Success and Learning from Action - former Dept of Families - Qld

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Learning-Centred Leadership - Hervey Bay City Council

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Learning to Lead Change - Northern Rivers Health Service – NSW

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Transitions to Team-based work structures - Australian Federal Police

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On-Track: Learning for the Future - MCE & Rail Services Australia

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Facilitating Work & Job Redesign - Engineering & Water Supply, SA & Corrective Services NSW

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Participative Work Redesign - NSW Department of Health

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Creating a Customer Focused Culture - ACT Electricity & Water

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Organisation Redesign & Continuous Improvement - NSW Roads & Traffic Authority

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Tackling Team Formation and Designing Team-Based Work - Bega Valley Shire & Warringah Councils

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Evaluating Workplace Reform in Local Government - NSW LGSA

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A Best Practice Model for Self-Directed Workteams - NSW Office of State Revenue

As well as his ongoing passion for learning-centred leadership and team-based approaches to ‘living-at-work’ work, Bill is keenly interested in the benefits of emotional intelligence, conversational coaching and dialogue to promote more productive, open interchanges and facilitate personal growth and change mastery. 

Bill's Learning-Centred Leadership Series© of development Modules Bill fuse contemporary models of leading change with work-based action-learning and the principles, practices and tools of the 5 Learning Disciplines to provide a robust framework that supports individual, team and organisational learning in progressive organisations.

For more than ten years now he has been delivering regular rounds of regional coaching, team-building and leadership clinics on popular professional development topics such as Constructive Conversations, Dealing with Difficult Discussions, Leading with Emotional Intelligence, Mindful Leadership, Leading Culture Change, Leading through Teams, Learning to Lead Change, Leading Learning Schools and The Leader as Coach as well as numerous tailored in-house team development programs collectively themed 'Working Better Together'.

“Your style is excellent, laid back and very easy to communicate with; I enjoyed your ability to get people to open up and your use of real life as a means to help people sort out their issues." Sue Codi-King, Australian Institute of Marine Science... “Excellent instruction. Loved the concepts, the great guide and tools... I appreciated that you did what you said you’d do. The purpose of the training and how it could be used were made very clear, you created a safe learning environment, covered a lot of material and provided very good tools for us to further develop skills.” Loraine Marchant, Qld Dept of Child Safety

 

Before embarking on his own consultancy business in 1987, Bill lead other lives as a university tutor in medieval English, a lecturer in managerial psychology and organisational behaviour and held senior HRM and management consulting positions with the Industrial Democracy Unit and Department of Industrial Relations in Canberra, the Metal Trades Industry Association in Sydney and the Australian Productivity Council in Melbourne.  He enjoyed a memorable, AusAid-funded 2-year stint in the Pacific as Change Management Adviser to Fiji Police up until the coup, where he played a pivotal role working with senior management teams, taskforces and front-line police to implement strategic, structural and operational changes, improve management and work practices, promote community consultation and HRM reforms and strengthen training quality, service delivery and community policing.

In earlier years Bill has been a drummer, basketball coach, an ardent traveller and chef in his south-coast NSW Thai-inspired restaurant 'Typhoon'.  He now lives in the rainforest in Far North Queensland from where he works extensively around Queensland and interstate.

Examples of some of Bill's clients both recent and past include: RoadTek Queensland, Queensland Health, NSW Health, Disability Services Queensland, former Qld Dept of Families (now Communities and Child Safety), Qld Department of Education, Training & the Arts, Qld Studies Authority; Qld Parks & Wildlife Service, Qld Dept of State Development, Australian Institute of Marine Science; Cairns Regional Council, Tablelands Regional Council, Hervey Bay City Council, Bega Valley Shire Council, Warringah Council, Melbourne City Council; Centacare and several similar health and social services agencies; Lourdes Hill College and several other private and State schools; Federal Department of Employment, Science and Training (Indigenous Education Branch); Federal Police; Dept of Defence; NSW Corrective Services, Rail Services Australia, SA Water Corporation, Australian Federal Police, NSW Roads & Traffic Authority, ACT Electricity & Water and NSW Office of State Revenue.

 

billc@thechangeforum.com    OR    +61-(0)7-4068 7591 or Mob: +61-(0)429-687 513

 

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