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The EI Connection...

Emotional Intelligence Clinics for Leaders and Staff... & In-House on request

Hi - Bill Cropper here with an update on emotional intelligence clinics for leaders and staff coming up in Brisbane – greatly appreciated if you could forward on to interested colleagues...

Why Emotional Intelligence Matters…

Emotions matter for good leadership, good work and good teams. They affect how we think, how we lead, how we cope with change and stress, how well we work together, how motivated, satisfied and effective we are. Emotional skills like empathy and connectivity are critical to work, leadership and life success - to building happy, productive workplaces and raising levels of focus, purpose, optimism and joy.

These skills can be learned and that’s what Change Forum coaching clinics do - equip people to learn how to be better leaders and team-players, to build vibrant work cultures and bring out the best in themselves and their teams.

Follow these links to read more about the impact our emotions have on teams – and some practices you can adopt for a more connective style of leadership...

Why not join us mid-year for one of these inspiring and insightful EI clinics there’s 4 to choose from.  And if dates don’t suit, we can run them in-house for you...

Personal Mastery: Leading with EI

BRISBANE June 18-19 : TOOWOOMBA July 21-22

A 2-day practise-intensive coaching clinic for leaders at all levels 

EI is a critical competency for all capable leaders.  Your success has a lot more than you may think to do with your own level of Personal Mastery and Emotional Intelligence. How leaders manage their moods and how aware they are of their emotional patterns, profoundly affects work culture, team climate and ultimately, job performance and business success. This practical 2-day clinic can help you:


Understand the role personal mastery and emotional intelligence play in producing high-performance leadership results


Explore key dimensions and practices to energise leadership


Create more connective and constructive team relationships


Assess the impact your emotional patterns have on you as a leader


Cultivate a more emotionally resonant leadership style


Deal more effectively with feelings – both yours and others’


Apply tools to create more positive emotional climates at work

What do people say about our most popular and highly beneficial clinic?

“A great learning experience - useful, enjoyable, informative and quite relevant to my life both work and personal - especially the 7 practices of EI Leaders... well balanced mix of theory, practical and humour in a relaxed atmosphere..." Mickey Polkinghorne, Disability Services Queensland

“The most interesting and relevant training I’ve ever attended. Content and structure excellent - every topic entirely relevant to my work as a manager and my everyday work practice.” Graham Stark, Queensland Health

EI at Work: Working with Emotional Intelligence


An interactive 1-day seminar for non-supervisory STAFF

We believe EI is just as important for staff as it is for leaders.  This 1-day down-to-earth seminar shows staff what EI is, why it matters and how to start applying basic EI tools and behaviours at work – a fantastic way to give a boost to your staff’s motivation and commitment levels not to mention improving the way they relate to you and the rest of the team! After attending, your staff should:


Understand what EI is and the impact it has on them, their relationships and their work ability


See how feelings influence job satisfaction and their ability to get along well with others


Have some ideas on how to manage moods better, how to control negative emotions, how to connect and interact better with others


Deal better with those difficult people – cantankerous colleagues, cranky customers, even overbearing bosses

What do staff say about this informative and interactive seminar?

“EI at Work was awesome….A great learning experience that everyone should partake in.” Kyle Leary, Qld Health

“A worthwhile course applicable to any profession. Course content excellent and very applicable to my work.” Mary Cataldo, Disability Services Qld

Compassionate Leadership: Making space for compassion in leadership, life and work

BRISBANE July 9-10...  October 20-21...

A 2-day clinic to lift your levels of connectivity & compassion... 

Research shows compassion is potent in promoting constructive connections, countering the physiological effects of stress, combating toxic emotions, building emotional well-being and sustaining or renewing leadership energy.  This uplifting and compelling clinic shows you techniques and tools to lift your leadership, consciously cultivate connectivity and compassion, rejuvenate, re-energise and resonate with others around you.  It will help you:


Cope better with stress, pressure and the demands of change


See how compassion contributes to connectivity, empathy and practical, productive leadership


Assess your levels of connectivity, compassion and resonance


Experience how compassion helps handle hostility/toxic emotions


Cultivate a more connective and resonant leadership style


Be vigilant for stress signals and ways to maintain emotional balance and well-being

Teaching with Emotional Intelligence: Social & Emotional Leadership in Classrooms

BRISBANE June 11-12 : TOOWOOMBA Aug 25-26

A 2-day social and emotional classroom coaching clinic 

Nowhere is EI more crucial than in classroom leadership. The more emotional connection there is in a classroom, the more everyone feels happy, interested and enthused. Teaching with EI builds on our very popular Leading with EI, which thousands of managers and leaders, including many principals and HODs, have attended over the past 5 years. Whether you plan to be or not, all teachers are emotional coaches because they deal with emotions day-in and day-out. Coming to this clinic, can help you:


Enhance your own emotional self-awareness as a teacher


Better equip yourself to be a real emotional coach in the classroom


Identify key EI competencies learners need to be emotionally literate


Be more aware of the impact of your emotional patterns in class


Become more mindful of creating positive emotional classroom climates


Take away tools and ideas to apply EI in a range of classroom contexts


Develop personal strategies to be a more effective learning leader

For more on EI connections, see our free FactFiles featuring topical tips on aspects of EI like 10 Dimensions of EI Teams, Connective Leadership and EI at School: Why it’s every teacher’s business

And why not join us at one of our upcoming coaching clinics in your region to find out how you can strengthen your relational and conversational skills to better lead and support others in these turbulent times.  Come yourself – or send along your key managers, emerging leaders or interested teaching staff…

Got interested colleagues and friends? Greatly appreciated if you can please forward this course notice on to staff, colleagues and friends who may want to know more about building more connective and constructive cultures at work. And if you would also pass it around your wider management, HR or other regional networks, we’d also be most grateful.

Thank you for your time.  And if you don't want any more notices of upcoming events or newsletters – that’s OK, just let us know.  (Unsubscribe link below)

Hope to see you some time in 2009!  Cheers…

Bill Cropper
Director  - The Change Forum

Leading with EI: 2-day Emotional Intelligence and Personal Mastery clinic for leaders at all levels...

BRISBANE  --  June 18-19

TOOWOOMBA  --  July 21-22

EI at Work: 1-day seminar on working with emotional intelligence for STAFF only...

TOOWOOMBA  --  June 1

BRISBANE --  June 17

Teaching with EI: Tools and ideas to help you create positive emotional classroom climates...

BRISBANE  --  June 11-12

TOOWOOMBA  --  Aug 25-26

Compassionate Leadership: Take the next step to heighten your level of EI to develop a more resonant and connective  leadership  ability.

BRISBANE -- July 9-10 BRISBANE --  Oct 20-21


Up to 21 Days before event:

2-Day / 1-Day (All GST Inc)

$594 / $396 single

$1650 / $1155 group of 3

$528 / $363 Schools / NFP

FEE Includes

 100+ page Self-Coaching

Toolkit -- supports ongoing learning back-at-work

 Course participation

Lunch & refreshments

Course attendance Certificate

Optional personal Coaching session at discount rate


Aims & Content

Registration form



…by PHONE or FAX

HO:   07-4068 7591

TEL:  0429-687 591

FAX:  07-4068 7555



Confirmed on Registration

PAYMENT Due on Invoice

10+ days prior to event

DID you know? We run leadership, teambuilding, EI  and culture change programs in-house. Call  to discuss your needs or get a quote…

TEL: 07-40687591

OTHER Courses coming up... Click title for Brochure

Dealing with Difficult Discussions: How to convert destructive confrontation into constructive conversations...

GOLD COAST  --  May 12-13

BRISBANE -- July 30-31

TOOWOOMBA  --  Aug 11-12

Learning to Lead Change:  Processes and Tools to effectively lead change

BRISBANE -- June 23-24

Learning to Lead: Foundation skills to really lead – like shaping shared visions,  climate-setting and culture--building, managing relation-ships and facilitating change

GOLD COAST  --  May 28-29

BRISBANE -- July 23-24

TOOWOOMBA -- Aug 25-26

The Coaching Leader's Clinic: Tools and techniques to adopt a more facilitative, coaching style of leadership

BRISBANE -- Aug 6-7

TOOWOOMBA -- Oct 7-8

More Information...

on our leadership, teambuilding and change support services:

Quick Clix...

Looking for personal leader-ship coaching? Download our Coaching Prospectus for insights to our approach...

Need a helping hand with change? Download our Change Services Profile for insights on ways we help...

Our periodical E-Newsletters feature articles & tips on topical leadership issues...

Our free FactFiles offer a sample of the information in our clinic self-coaching guides…

About your Presenter...
Bill Cropper is Director of The Change Forum and creator of our programs. He has a wealth of practical experience in change management, leadership learning and group facilitation in federal, state and local government organisations around Australia over many years, including program development, and facilitation/ coaching services around team reformation, strategic planning and the application of Peter Senge’s Five Disciplines to leadership learning and organisation change. Bill is keenly interested in the benefits of conversational coaching and emotional intelligence to promote more productive, open interchanges and facilitate personal growth and change mastery. For the past 7 years, he’s delivered extensive rounds of coaching clinics and leadership learning forums in major centres around Queensland for all levels of leaders from diverse organisation backgrounds.

““Bill, you are passionate about what you present and an excellent facilitator” Stefanie Bishell, Wide Bay Water Corporation

“I appreciated the way you spoke in a way that we could relate to – a very relaxed and inclusive style that made it easy to keep focussed on what you were presenting.” Karen Sellars, Bluecare

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