This message best viewed in HTML - it can be read on-line here

The Change Forum - Learning Solutions for Leadership & Change

Tel: 07-40687591

Mob: 0429-687 513


Emotional Intelligence Clinics for Leaders & Teams... & In-House on request

Hi – Bill Cropper here with a reminder for Emotional Intelligence clinics we're running in Townsville soon... Hope you, your staff or colleagues can join us – and if dates don't suit, contact us to find out about arranging in-house clinics for your team... Cheers, Bill

The EI Connection...

Why Emotional Intelligence Matters…

Emotions matter for good leadership, good work and good teams. They affect how we think, how we lead, how we cope with change and stress, how well we work together, how motivated, satisfied and effective we are. Emotional skills like connectivity and empathy are critical to work, leadership and life success – to raising levels of focus, purpose, optimism and joy; insulating ourselves from the ill-effects of toxic work cultures; and building positive, productive workplaces.

These skills can be learned and that’s what Change Forum coaching clinics do – equip people to learn how to be better leaders and team-players, to build vibrant work cultures and bring out the best in themselves and their teams.  Read more

We believe it’s just as important for staff as it is for leaders to understand and manage emotions at work. EI is the basis for building great teamwork and improving levels of achievement; and it helps decrease dysfunctional behaviours and performance drawbacks that drain energy and turn teams toxic.

Click Course title for Brochure

EI@Work: Working with Emotional Intelligence


1-day interactive EI seminar for non-managerial STAFF

Handling Toxic Emotions at Work



Special 1-day clinic on stress-survival skills for coping with caustic conversations in hazardous work cultures

EI@Work: Working with Emotional Intelligence


Interactive 1-day seminar for those you rely on most: your STAFF...

This 1-day down-to-earth, lively seminar shows staff what EI is, why it matters and how to start applying basic EI tools and behaviours at work. They'll explore how lack of EI impacts on them, their relationships and work ability; and practise ways to better manage moods, interact with others, cope with stress, pressure and the demands of change.  Here’s a fantastic way to give a boost to your staff’s motivation and commitment levels not to mention improving the way they relate to you and the rest of the team!

Download course Brochure for details and registration form...

 What do staff say about this stimulating, informative and interactive seminar?

“EI at Work was awesome….A great learning experience that everyone should partake in.” Kyle Leary, Qld Health

“A worthwhile course applicable to any profession. Course content excellent and very applicable to my work.” Mary Cataldo, Disability Services Qld

“Impressed by the way you unpack EI - I see how it can transform workplaces, relationships & the way we live & learn.” Jan Fenlon, Gracemere SS


Handling Toxic Emotions at Work


A 1-day seminar on essential stress-survival skills to cope with caustic conversations, corrosive characters and toxic workplaces

Caustic conversations and toxic emotions infect most workplaces. They kill-off trust, ruin relationships, undermine work cultures and cripple teams. Apart from rage, resentment, resignations, frustration, blame and absenteeism, they play havoc with our health, stress levels and well-being, poison our sense of purpose, rob us of resilience, drain energy and disrupt our work focus.

This penetrating 1-day seminar shows you essential stress-survival skills to combat caustic conversations; insulate yourself and build resilience; handle aggression, hostility and other types of toxic behaviour; deal better with your own disruptive feelings; maintain emotional balance and manage your stress levels.

8Special new program offer $330 pp if you register 2 or more

Download course Brochure for details and registration form...

Personal Mastery: Leading with EI


Key dimensions and practices for EI leaders to cultivate more positive productive emotional climates at work...

EI is a critical competency for all capable leaders.  Your success as a leader has a lot more than you may think to do with your own level of personal mastery and emotional intelligence. How leaders manage their moods and how aware they are of their emotional patterns, profoundly affects work culture, team climate and ultimately, job performance and business success. This practical 2-day clinic aims to help leaders of all levels understand the role personal mastery and emotional intelligence play in producing high-performance leadership results and create more connective and constructive relationships at work...

Download course Brochure for details and registration form...

What do people say about our most popular and highly beneficial clinic?

“A great learning experience - useful, enjoyable, informative and quite relevant to my life - both work and personal - especially the 7 practices of EI Leaders... well balanced mix of theory, practical and humour in a relaxed atmosphere..." Mickey Polkinghorne, Disability Services Queensland
“The most interesting and relevant training I’ve ever attended. Content and structure excellent - every topic entirely relevant to my work as a manager and my everyday work practice.” Graham Stark, Queensland Health

Why not join us at one of our upcoming coaching clinics to find out how you can better lead and support others in these turbulent times.  Come yourself – or send along your key managers, emerging leaders or interested staff…

Extending the learning... Improving our own team or workplace culture is a great place to start but real change is better achieved when the whole working community  participates, so it's really helpful to let people in other workplaces and organisations know about improvement opportunities on offer in their region. Your help in sharing information about our activities and programs with staff, colleagues, associates and your wider management, HR and regional networks is always greatly appreciated...

Thank you for your time.  And if you don't want any more notices of upcoming events or newsletters – that’s OK, just let us know.  (Unsubscribe link below)


Bill Cropper
Director  - The Change Forum


Personal Mastery:

Leading with EI



2-day personal mastery clinic for leaders at all levels to explore key EI practices for cultivating more productive emotional climates at work

Preparing People for Change


A 1-day clinic to explore ways to help people come to terms with change and engage with it more constructively

Dealing with Difficult Discussions


A 2-day conversations clinic that provides a series of tools and a process to help convert destructive confrontation into constructive conversations


Extended for Sept Clinics...

2-Day / 1-Day (All GST Inc)

$594 / $396 single

$1650 / $1155 group of 3

$528 / $363 Schools / NFP

FEE Includes

 Self-Coaching Toolkit

 Course participation

Lunch & refreshments

Course Certificate



…by PHONE or FAX

HO:   07-4068 7591

TEL:  0429-687 591

FAX:  07-4068 7555



Confirmed on Registration

PAYMENT Due on Invoice

10+ days prior to event

DID you know? We run leadership, teambuilding, EI and culture change programs in-house...

Contact us to discuss your needs, get a quote or find out more about our leadership, team-building, coaching and change support services:

TEL: 07-40687591

or try these Quick Clix...

Need a helping hand with change? Review our Change Services Profile...

Periodical E-Newsletters on topical leadership issues...

Free FactFiles on topics from our self-coaching guides...

Our Coaching Prospectus offers insights into our personal coaching approach...

About your Presenter...

Bill Cropper, Director of The Change Forum, has an extensive background in workplace change management, team development and leadership learning and has been delivering public leadership coaching clinics and learning forums in major centres around Queensland for around 7 years.

“Bill, you are passionate about what you present and an excellent facilitator” Stefanie Bishell, Wide Bay Water Corporation

>>> Why not let others know... Please forward to colleagues and friends                                                         >>> Subscribe to our mail lists

You're receiving this email from The Change Forum because either you or someone else you know attended one of our learning programs or referred us to you as someone who'd be interested; a part of your organisation or equivalent organisation interstate has used our services; or you made an inquiry about our learning or consulting services. If you want to continue to receive notices of upcoming learning events in your region, free factfiles on various facets of organisational leadership and change, subscribe to our E-Newsletters or get the latest leadership tool updates and other information from us – please, if you haven't done so already, click to confirm your interest or unsubscribe to no longer receive our emails.

>>> Please Remove me from your mail list                                                                                              >>> Please Update my contact details