The Change Forum

Final BRISBANE Leadership Clinics for 2010...

Personal Mastery: Leading w. Emotional Intelligence


Leading Culture Change


Leading through Conversations


Call, Email or Register On-line

Scheduled & In-House learning events for leaders and teams
Tel: 07- 4068 7591

3 Practical clinics on Leadership essentials for connecting with Teams and inspiring Culture Change

Designed & delivered by Bill Cropper

All remaining 2010 registrations at Discount rates

Leaders set the emotional tone of workplaces and help create cultures that support good work. Most leaders are acutely aware of how constructive cultures help people perform. Culture is critical to realising potential, building capability, capitalising opportunity and generating great teamwork and superior performance. [Read more on on-line]

The style and approach of leaders to how they lead others, what behaviours they model and reinforce, how this resonates or not with the people they lead and how their words and actions are perceived by others, are all crucial factors that influence culture. [Read more on on-line]

And that's where The Change Forum’s coaching clinics come in… Whether you’re looking for a way to boost team relationships, seeking some tools to stimulate meaningful culture change or simply in need of a serious one-to-one with your own leadership style – you can benefit greatly from learning how to apply some key principles and  down-to-earth tools to connect, relate and lead more effectively.

[Course outlines follow, Flyer attached or click Title to download Brochure]

BRISBANE NOV 24-25: Personal Mastery: Leading with Emotional Intelligence: Your success as a leader has a lot more than you may think to do with your own level of personal mastery and emotional intelligence. How leaders manage their moods and how aware they are of their emotional patterns, profoundly affects work culture, team climate and ultimately, job performance and business success. This practical 2-day clinic aims to help leaders of all levels really understand the role personal mastery and emotional intelligence play in producing high-performance leadership results and create more connective and constructive relationships at work...

Topics and tools we cover in this clinic will help you...


See how emotional intelligence links to high-performance leadership results


Explore key dimensions and practices to energise leadership


Create more connective and constructive team relationships


Assess the impact your emotional patterns have on you and others


Apply tools to create more positive emotional climates at work


Deal more effectively with feelings – both yours and other


Cultivate a more emotionally effective and resonant leadership style

“An all round informative, thought-provoking experience... most valuable course...attended in many years. I thought I had this emotional intelligence stuff pretty much all together but you gave me a whole new BROAD perspective. I’ve been inspired to re-evaluate where I am at and encourage others to broaden their knowledge and rethink their own views and opinions. Maybe even improve the world a little! Thank you Bill.” Christine Challenger, Queensland Health  “A great learning experience - useful, enjoyable, informative and quite relevant to my life - both work and personal... well balanced mix of theory, practical and humour in a relaxed atmosphere..." Mickey Polkinghorne, Disability Services Queensland

BRISBANE NOV 26: Leading CULTURE CHANGE: "Culture and leadership are two sides of the same coin and one cannot understand one without the other. There is now abundant evidence that culture makes a difference to performance… leaders increasingly need concepts and tools for working with culture in varied and subtle ways.” (Ed Schein). While there are no quick-fixes, if you understand the deeper patterns that underpin culture and are armed with some practical tools to systemically change and revitalise culture, then you have a chance of changing it for the better. And that’s what Leading Culture Change is all about. This 1-day insights program (optional 2-day clinic in-house) equips you to handle a culture change effort better – whether you lead a team, a division or a whole organisation.

Topics and tools we cover in this clinic will help you…


Unpack the components and characteristics of workplace culture


Understand the challenges involved in leading culture change efforts


Explore dimensions, approaches and tools to lead cultural revitalisation


Learn about traps and tips to counter cultural resistance


Diagnose your current culture and consider start-points for a culture change plan

“A very interesting eye-opener with fantastic tools and an excellent guidebook to utilise back at work” Jenni Dillon – Cairns Regional Council. "Very good. Enjoyed your presentation more than any others in the last few years. You know your subject, kept my interest and the guide will be useful back at work." Sally Hooper, Dept of Justice & Attorney-General

BRISBANE DEC 2-3: Leading through Conversations: 7 Principles for Constructive Conversations: Through conversations we demonstrate our level of personal mastery and build the relationships and quality of interactions that influence workplace culture and team effectiveness. This practical 2-day clinic demonstrates principles and tools to heighten your conversational alertness; help you engage in more positive, effective conversations and facilitate more skillful, effective discussions  in all kinds of settings – one-on-one, team meetings, problem-solving sessions, public forums.  A program every leader should do.

Topics and tools we cover in this clinic will help you...


Learn about seven essential principles for more powerful, penetrating and constructive conversations


Be more aware of what goes on in your conversations and what you can do to get more out of them


Move away from destructive debate and facilitate more skillful discussions


Make meetings more persuasive, perceptive, positive and meaningful


Raise levels of frankness and openness to create more collaborative conversational climates


Build leadership capacity and enrich your conversational work culture

“Thoroughly enjoyable, interesting and insightful - challenging in a very positive way. I’d do it all again! The Guidebook has become my “bible” - I’m constantly referring to it. I think the whole course should be made part of the education curriculum... Keep doing what you’re doing and the way you’re doing it." Hellen Lund, Queensland Health  “Conversational Coaching is important to every supervisor and manager. I learned skills that count in day-to-day issues and would like to see this clinic go for 3 days!” Michael Dore, Queensland Transport

All Change Forum clinics are practical, challenging and stimulating with a comprehensive take-away Toolkit to help you put your learning into practice in real time back at work… Those who’ve been along to other Change Forum programs know that Bill takes a down-to-earth approach and creates a relaxed, engaging, safe and FUN environment for learning...

Register ON-LINE, by email or fax: All remaining 2010 places at discount rates: 2-day clinics: $660 GST inc… 1-day program: $440 GST inc[Schools & NFP: 2-days $550 & 1-day $396]. Register quickly to secure your place -- payment can follow on Invoice. Venues confirmed on confirmation of registration.

Can we do these clinics IN-HOUSE? If scheduled course dates don’t suit and you’d like to incorporate any of our clinics or tailored programs into your internal teambuilding or leadership development initiatives, use our on-line enquiry form or call [number below] to discuss ways we can help…

FactFiles, News & Services Profiles: For an overview of our change support and team development services download our Working Better Together Prospectus and Change Services Profile. Our free FactFiles and CC E-NEWS also available on-line, feature topical tips on a range of subjects like emotional intelligence, constructive conversations, culture and change to share with colleagues and friends.

Extending the learning... Improving our own team or workplace culture is a great place to start but real change is better achieved when the whole working community  participates, so it's really helpful to let people in other workplaces and organisations know about improvement opportunities on offer in their region. Your help in sharing information about our activities and programs with staff, colleagues, associates and your wider management, HR and regional networks is always greatly appreciated...

Hope to see you or your staff at one of these great learning opportunities… Thank you for your time. And if you don't want any more notices of upcoming events or newsletters – that’s OK, just let us know. (Unsubscribe link below)


Bill Cropper
Director  - The Change Forum

Mob: 0429-687 513







+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555


Early Fees EXTENDED remainder 2010

2-Day / 1-Day (All GST Inc)

• $660 / $440 single

• $550 / $396 Schools / NFP

FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

VENUE Confirmed on Registration


or Phone, Fax or Email

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