A note about our terms and conditions for public events...

Here are some notes on a few terms and conditions that will apply when you register to attend one of our publicly offered programs...

   In general...

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Fees are due on registration and payable within 14 days of invoice and no less than 14 days prior to the event.

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Any fee discount allowed applies for advance-payment only. If payment is not made within the terms of the Invoice, the full fee becomes payable.

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Registration fees are non-refundable but are transferable (to another event and/or program) up to 14 days prior to event.

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An administration charge of $55 per person plus any unrecoverable venue costs will apply to all registration changes.

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If deferral or transfer is requested less than 14 days prior to an event, 50% of the course fee will be retained and the balance held in trust for transfer.

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Fees held in trust must be used within 12 months of the date of initial registration, after which any amount paid will be forfeited.

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Registration fee covers workshop attendance, a participant toolkit, working lunch and refreshments.  Accommodation, travel, parking and any other expenses are the participants' responsibility.

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EFT and Credit Card payment preferred; Purchase Orders NOT accepted as payment. Cheques accepted but extra time must be allowed for postage, banking and clearance to be completed within the specified payment period. For card payment, an additional card processing fee is added to the registration fee payable.

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A reservation can only be guaranteed once paid. Priority will be given to fully paid registrations.

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Generally, a maximum of 20 places are available for any one event. Nominations will continue to be accepted until invoiced registration fees are paid in full.

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Venue details provided on confirmation of registration and reconfirmed prior to the event.

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Timing is generally from 8.30 am to 4.30 pm unless otherwise advised. Timing may vary occasionally please confirm this with us prior to attendance.

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Course dates and venues subject to change or cancellation at the discretion of The Change Forum.


   And also...

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Standard fee discounts are included in program brochures and flyers. Other fee discounts may be offered from time to time and discounts may vary between programs and regions – if in doubt, please contact us to confirm the current fee applicable for the event you are interested in.

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Special fee discounts are offered for schools and not-for-profit community organisations (ie. low-budget, community-based, non-commercial and non-government). NFP discount places at any event may be limited.

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Group discounts are offered strictly on the basis of joint registration and joint attendance at the same event.

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We consider a group to be made up from people working together in the same organisation work unit, area or office (defined by cost centre or local budget).

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Group discount places at any event may be limited.

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If one or more of a group withdraws without replacement, any group discount allowed is reversed and the fee payable recalculated for the remaining number of participants attending (effective from the registration date).

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Usual withdrawal conditions apply to the withdrawing participant.

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A substitute attendee is welcome up to the commencement of the event - prior notice appreciated wherever possible

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The terms and dates that applied to your original registration will apply to your replacement.

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If insufficient advance registrations have been received to support the event a program may be rescheduled at the discretion of The Change Forum.

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If we reschedule or cancel, there's no cost to you. You may request a full refund or transfer your registration to a new date, location or event.

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Confirmation of arrangements prior to attendance is the participant’s responsibility.

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If you have special dietary needs, it is up to you to let us know in good time prior to the event.  We will notify the venue but we are not responsible for the meals provided by any particular venue.

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Program dates are valid at the time of publication but are subject to change. We'll do our best to keep on-line brochures and our website up-to-date, but suggest you contact our office to confirm dates prior to registration.

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The materials we provide you with are copyright and we'd appreciate our intellectual property rights being observed. We're happy for workshop participants to copy extracts of the materials in small quantities within their own team or work unit for the purpose of learning exchange and skills transfer, provided due acknowledgement appears on all copies or extracts. Materials may not be used, resold for profit, published electronically on the world-wide-web or any intranet, nor transmitted to any other unit, department, organisation, consultant or individual outside their own organisation without first obtaining our written permission.

 

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