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The Change Forum

Scheduled & In-House Learning events for Leadership & Change

Facilitation is so much more than running meetings

Fundamental Facilitation

Harnessing the power of collective thinking


BRISBANE July 23-24 ~ HERVEY BAY July 9-10

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Advanced Facilitation

A master class to deepen group-work skills

BRISBANE August 29-30

Designed & presented by Bill Cropper

Call, Email or Register On-line

Bill Cropper - Director

All Change Forum programs available In-House and tailored to your team or leadership development needs.


Call, Email or enquire


Tel: 07- 4068 7591

Mob: 0429 – 687 513

2-day toolkit clinics to master aspects that really matter for good group facilitation


“A very well organised program with a great guide, where all tools are clearly outlined step by step and easy to follow. A great way to build on my facilitation skills - I feel much more able to competently facilitate a group now I’ve done this training and much more prepared and aware of the different tools I can use.” Amy Savage – DEEDI

Many people think facilitation is  just about good meeting mechanics - but it’s so much more than that. Any time groups come together to plan actions, make decisions or generate ideas, they need to work in well with each other. Yet a lot of the time, groups struggle to do this effectively. They get distracted or diverted. Good Ideas get dismissed, discussion dissolves into debate. Decisions get diluted. That’s where the role of facilitation comes in.

Facilitators harness group energy and collective thinking power. When you see an accomplished facilitator in action, what they do seems effortless. But behind the scenes, they use an array of special techniques and tools to help teams tap creativity, stay on-target with tasks, collaborate constructively, maintain momentum, discuss dilemmas and contain conflict. It’s all about getting great results through good group process.

Facilitation skills are fundamental for successful leaders. It’s a more engaging, inclusive approach, where you seek shared solutions. And it’s a style staff prefer. Many still believe leaders should dictate directions, decide priorities and fix problems. But most people you lead want to be involved and consulted, not coerced and controlled. We’ve known for ages this raises motivation, commitment and satisfaction levels. Facilitative leaders use good group processes to cultivate collective thinking power and solutions everyone supports.  [More on this in our facilitation FactFile attached and online].  

That’s where our Facilitation skills clinics come in... two x 2-day clinics for general and more advanced facilitation skill levels [Download brochures through program Title links]

Fundamental FACILITATIONGetting great results through good group process...


“Thoroughly enjoyed the workshop - delivered on facilitation strategies and models and has given me much food for thought... An informative, practical approach with good practice opportunities. It gave me more confidence to apply different tools in different scenarios.” Natasha Hynes – Centrelink

Don’t let our course title fool you into thinking ‘Fundamental’ just means ‘basic’.  We chose it because facilitation is a fundamental set of skills professionals from all walks of organisational life need and because facilitation is fundamental to getting good results and high levels of engagement in any group context.

This highly hands-on clinic can benefit anyone who wants to work in more effective and engaging ways with groups: leaders, change agents, community engagement specialists, chairpersons, public sector professionals and new facilitators or trainers. It equips you with a comprehensive kit of tools, models and roadmaps to use in a wide range of different facilitation situations: team meetings, project groups, planning days, team-building, community engagement or training workshops.

This 2-day workshop provides plenty of opportunities to practise. It’s packed with models, tools and roadmaps to help you master most of the aspects that really matter for good group facilitation. Topics and tools we cover help you to:

·         Focus group energy, unleash creativity & get more engagement

·         Re-invigorate meetings & make them more productive & fun

·         Stimulate better group interaction, conversation & creativity

·         Master tools to makes decisions, set goals. generate ideas & solve problems

·         Select the right facilitation tool to suit group task & context 

·         Design great facilitation sessions & effective group processes

·         Read what’s going on and deal with difficult group dynamics

·         Maintain energy, retain focus and enhance group interaction/behaviour

·         Train your teams to use facilitation tools effectively for themselves

Fundamental Facilitation is foundational. Most people who come along have some exposure to group facilitation but if you already have extensive experience and you’re conversant with a wide range of basic facilitation tools, you may want to consider our Advanced Facilitation Skills Master Class.

“I’m required in my workrole to facilitate groups. Before this training, I knew my content well enough but didn’t have the tools to keep the team motivated or interested in the process. I got a lot from this course and learnt simple tools I can apply every day and I’m getting some very positive feedback.”

Kylie Dunlop, Dept of Environment & Resource Management

Advanced FACILITATIONa master class to extend & deepen group-work skills…


Experienced facilitators always look for ways to get even better – to deepen and extend their skills, handle challenging facilitation situations more adeptly, understand the impact on groups of their own facilitation style and patterns, and generally lift their facilitation to the next level.

This 2-day Master Class will add to your repertoire of tools and hone your existing skills by focusing on facilitating deeper, more complex processes, more sophisticated multi-stage tools, more demanding group situations and more group-driven rather than facilitator-directed approaches. Participants will co-design this clinic to meet  their  own emergent needs & challenges using action learning, but it may help you to:

·         Run deeper processes and more demanding interventions

·         Facilitate complex situations and tricky group conflict better

·         Apply more sophisticated, multi-stage or complex tools

·         Raise self-awareness of your facilitation hotspots/defensive routines

·         Deal with disruptive behaviour and more difficult group dynamics

·         Using dialogue as a deep learning and engagement tool

·         Appreciative facilitation approaches: questioning & inquiry

·         Building consensus & commitment to common goals

·         Guiding groups through self-directed, emergent agendas                      

Our Advanced Facilitation Master Class is for those who’ve already mastered the basics and want more in-depth processes or tools – trainers, L&D practitioners, managers, executives or team leaders who already use facilitative approaches. People with little or some facilitation experience may find our Fundamental Facilitation a more beneficial start-point. It’s comprehensive enough to cater from most basic through to intermediate levels…

Register ON-LINE, by Email or Fax: Places limited so EARLY registration will guarantee you a place… Farewell to Summer Savings for Registration by MAY 10 (GST inc)  

Fundamental Facilitation: $726 single or $1397 for 2 places [NFP & Schools: $660 pp] [use Discount code FF0513]) Advanced Facilitation: $770 single or $1452 for 2 places [NFP & Schools: $693 pp] [use Discount code FF0513]) (Register first, payment on invoice within 14 days & prior to attendance) Venue: confirmed on registration. Toolkit, Lunch and refreshments provided. Timing: 8.30 am - 4.30 pm each day.

“I feel very comfortable attending your courses as I like your relaxed, open and non-judgemental style as a facilitator and I think that you explain the content in a way that is easy to understand and relate to in everyday life (on both professional and personal levels.” Pauline Bonnici – Qld Health

·         All Change Forum clinics are practical, challenging and stimulating with a comprehensive take-away Toolkit to help you put your learning into practise in real time back at work… 

·         All Change Forum clinics take a down-to-earth approach offering a relaxed, engaging, safe and FUN environment for learning

·         All Change Forum clinics also available for delivery in-house – in standard format or customised to your needs.  Use our on-line enquiry form, email or call to discuss 

·         The Change Forum FactFiles and seasonal E-NEWzine available for download on-line – topical tips, tool extracts and articles on subjects included in our coaching clinics

·         The Change Forum Services Profiles (available on-line) provide an overview of our Change Support Services and Working Better Together team development approach.

Extending the learning: Your help in sharing information about our programs with staff, colleagues, associates and your wider management, HR and regional networks is always greatly appreciated... Real change is better achieved when the whole working community participates.

Hope to see you or your staff at one of these great learning opportunities… Thank you for your time. And if you don't want any more notices of upcoming learning events in your local area that’s OK, just let us know. (Remove Request link below)


Bill Cropper
Director  - The Change Forum

Mob: 0429-687 513







+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555


2013 Early Fees 21+days

2-Day / 1-Day (All GST Inc)

• $792 / $473 single

• $693 / $440 Schools / NFP

FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

VENUE Confirmed on Registration


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