for leaders who want to learn how to create more

Resilient, Responsive, Connective & Constructive Teams



Sunshine Coast Uni Oct 30-31 ~ Brisbane Nov 10-11

Designed & Presented by Bill Cropper

Attend with friends for less… **1-Day Option…  Run On-site and save…

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Other programs below, on-line or see our full course Directory



A 2-day tool-kit for leaders on 10 SETI Dimensions to build EI & better relationships in Teams






Social & Emotional Team Intelligence’s the key differential between effective and ineffective teams

SETI? No, not the Search for Extra-Terrestrial Intelligence. SETI stands for Social and Emotional Team Intelligence and every team could do with more of it. Why? Because team effectiveness relies on constructive emotional climates – no matter what kind of team it is, or what type of work it does. Teams are social entities first, work vehicles second. So we all need SETI. [Download a free FactFile]

Social Intelligence is the collective team complement to the now widely-applied notion of Emotional Intelligence (EI)

What’s the level of Social and Emotional Intelligence in your team like? Team leaders spend a lot of time finding ways to help people work better together and get along well. This program equips you with tools to work with your team on key team-enhancement areas like:

ü  Managing disruptive emotions and behaviours better

ü  More awareness of the impact people have on each other

ü  Learning how to handle work pressures and stress better

ü  Taking a more positive outlook to changes and challenges

ü  Being more resilient and handling set-backs better

ü  Lifting positive behaviours like connecting and respecting

ü  Handling conflict or difficult team moments in better ways

“Very interesting. Easy to understand content and I really enjoyed the activities. I recommend this course to anyone looking to lead a team or further their own awareness of team differences. I’ll be doing  the activities with my team at a training session in future.” Jenny Shillington – Rockhampton Regional Council


EI is primarily personal. Social intelligence is inter-personal. It’s about what transpires as we connect with others.

SETI is behind so much of what makes for superior team performance. Being  able to connect and get along well may account for as much as 40% of team performance. Yet lots of us lack the social and emotional skills to cultivate healthy and productive team relationships.  If leaders can help people learn about how emotions affect how they interact, solve problems, make decisions and respond to pressure – this can have a hugely beneficial impact on  the healthy functioning of any team. That’s where this coaching clinic comes in...

What’s Socially Intelligent Leadership about? Individually, we all need EI to manage our own emotions – and teams as an entity need social intelligence to read what’s going on for each other, navigate relationships and get along. This 2-day work-out (or 1-day fast-track) takes you through a set of team actions based on the 10 SETI Dimensions that help leaders and teams in a real hands-on way to:

¡  Boost your level of social intelligence and emotional awareness

¡  Build positive emotional states like resilience, tolerance, respect

¡  Measure the emotional temperature of your team

¡  Create more cohesion and connectivity in your team

¡  Apply 4 keys of team behaviour: likingness, safety, empathy, support

¡  Temper the impact of toxic emotions on team climate

¡  Reinforce relationship builders like resonance and rapport

“I wanted to learn how to apply EI in a team dynamic. This course was well-run, easy-to-follow with good practice activities that gave me concrete practical ways to introduce and improve  the SETI level in my team. Bill knew the subject and believed in what he was teaching – and the guidebook is great to have and take away with youRosey Lupton – CNWQ Medicare Local

Socially Intelligent Leaders emotionally tune-in to their team and use the human need to connect to actively drive and energise them

Course Features...

¡  Diagnose your team’s level of SETI using unique 10 Dimension Model

¡  Take-away 130-page self-coaching Guide with tools & team activities

¡  Take your team’s emotional temperature with our SETI inventory

¡  Develop a CHARTER to Integrate SETI into your team principles


** 1-Day Option **

If you’re interested in this program but can’t manage 2-days EMAIL to Express Interest in attending a 1-Day format instead


Other courses AVAILABLE


Preparing People for Change



Mindful Leadership in Action






Positive Performance Conversations






Constructive Conversations at Work




Leading Culture Change



Personal Mastery: Leading with EI

SUNSHINE CST – Nov 24-25

BRISBANE – Dec 4-5


Dealing with Difficult Discussions

BRISBANE – Nov 26-27



Course information on-line & through course Title links



Register NOW on-line, by email or fax

Savings for All & Multiple Places for LESS…

General (GST inc):  $770 single…  2 places $1475…  3 places $2,145

NFP/Schools: $675 single…  2 places $1320…  3 places $1950

1-day option:  $473 single…  2 places $858…  3 places $1,254

NFP/Schools:   $410 single…    2 places $792…    3 places  $1,155

·        Prices include GST… Full 2-day Fee $880

·        Payment on invoice within 14 days and prior to attendance

·        Venue: IPL Centre Sunshine Coast Uni; Watermark Hotel Brisbane

·        Inclusions: Lunch, refreshments & self-coaching Team Toolkit

·        Timing: 8.30 am - 4.30 pm each day

·        Register on-line or download a form to return by Fax or Email

“Worthwhile start-point  to find out about the EI level of our team, heighten awareness and go forward. Bill’s succinct explanations and relaxed manner was a high point. Workshop topics were led by the team and Bill helped us work through them, suggesting various strategies we could use. Our team can really benefit from using these tools.” Shona Watson Indigenous Schooling Support Unit

Can we do these clinics IN-HOUSE? All Change Forum programs can be delivered in-house in standard format or customised to your needs.  So if dates don’t suit or you’d like to incorporate one of our many clinics into your teambuilding or leadership development initiatives, why not contact us direct or through our on-line enquiry form to discuss ways we can help.

Your help in networking always appreciated: Hope to see you at one of these great learning opportunities, but either way, your help in sharing information about our activities and programs with staff, colleagues, associates and your wider management, HR and regional networks is always greatly appreciated...

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See our 2014 Course Directory for our full range of programs


“I feel very comfortable attending your courses Bill.  I like your relaxed, open and non-judgemental style as a facilitator and I think you explain the content in a way that’s easy to understand and relate to in everyday life (on both professional and personal levels.” Pauline Bonnici


MULTIPLE Registration Discount available…


All Change Forum clinics include a comprehensive self-coaching Guidebook to support on-going learning back-at-work


In-House clinics can be arranged for larger groups –timed to suit the team


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Bill Cropper

Director - The Change Forum




Bill Cropper - Director






+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555

See our full Course Directory

for outlines of our current range of leadership & team learning programs

Call, Email or Enquire On-line

All Change Forum programs also available for delivery In-House.

Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

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