cultivating social & emotional intellience in teams
             designed & presented by
     BILL CROPPER - The Change Forum
          Call, Email & Enquire On-line
              Tel: 07-4068 7591
             Mob: 0429-687 513

for leaders who want to learn how to create more

Resilient, Responsive, Connective & Constructive Teams

1-Day fast-track clinics to see out 2015


Full 2-Day clinics to unify your team for a terrific 2016


MACKAY Mar 3-4

Designed & Presented by Bill Cropper

Attend with friends for less – or run on-site and save

Call, Email or Register On-line

Other programs below, on-line or see our full course Directory

10 SETI Dimensions for leaders to cultivate more connective high-performing teams

Social & Emotional Team Intelligence

SETI? No, not the Search for Extra-Terrestrial Intelligence

Socially Intelligent Leaders work on the positive side of team emotions. They help them develop what we call SETI – Social and Emotional Team Intelligence – something every team can do with more of since it seems to be the key differential between effective and ineffective performance. So we all need SETI…

Socially Intelligent Leadership comprises a cluster of emotional competencies that determine how well you can connect, empathise, relate to and get along with your team.  This clinic shows leaders how to work with 10 SETI Dimensions to connect better with their teams and help build more resonance, respect, resilience, connectivity, positivity and cohesion – qualities that contribute dramatically to superior team performance. [See our free FactFile for an introduction to the 10 SETI Dimensions]

Emotional Intelligence is what happens inside us in terms of managing emotions… Social Intelligence is what happens on the outside when leaders start interacting with teams

What’s the level of Social and Emotional Intelligence in your team like? Team leaders spend a lot of time finding ways to help people work better together and get along well. This program equips you with tools to work with your team on key team-enhancement areas like:

ü  Managing disruptive emotions and behaviours better

ü  More awareness of the impact people have on each other

ü  Learning how to handle work pressures and stress better

ü  Taking a more positive outlook to changes and challenges

ü  Being more resilient and handling set-backs better

ü  Lifting positive behaviours like connecting and respecting

ü  Handling conflict or difficult team moments in better ways

“I wanted to learn how to apply EI in a team dynamic. This course was well-run, easy-to-follow with good practice activities that gave me concrete practical ways to introduce and improve the SETI level in my team. Bill knew the subject and believed in what he was teaching – and the guidebook is great to have and take away with youRosey Lupton – CNWQ Medicare Local


EI is primarily personal. Social Intelligence is inter-personal… It’s about what transpires as we connect with others

SETI is behind so much of what makes for superior team performance. Being able to connect and get along well may account for as much as 40% of team performance. Yet lots of us lack the social and emotional skills to cultivate healthy and productive team relationships.  

If leaders can help people learn about how emotions affect how they interact, solve problems, make decisions and respond to pressure – this can have a hugely beneficial impact on the healthy functioning of any team. That’s where this coaching clinic comes in [download Flyer]...

What’s Socially Intelligent Leadership about? This clinic is for leaders keen to do something about the emotional climate of the teams they work with. It takes you through a set of team actions based on the 10 SETI Dimensions that help in a real hands-on way to:

¡  Boost your level of social intelligence and team resonance

¡  Build positive emotional states like resilience, tolerance, respect

¡  Measure the emotional temperature of your team

¡  Create more cohesion and connectivity in your team

¡  Increase positive behaviours like openness, valuing, respecting

¡  Temper the impact of toxic emotions on team climate

¡  Reinforce relationship builders like resonance and rapport


“This course was worthwhile to find out about the EI level of your team and heighten awareness. A good start-point for ongoing team development to use as a marker to go forward. I was pleasantly surprised with the knowledge of the presenter. His succinct explanations and relaxed manner was a high point throughout the day.” Shona Watson Indigenous Schooling Support Unit  

Socially Intelligent Leaders emotionally tune-in to their team and use the human need to connect to actively drive and energise them

Course Features...

¡  Diagnose your team SETI using our unique 10 Dimension Model

¡  130-pg Self-coaching Guide filled with tools & team activities

¡  Take your team’s emotional temperature with our SETI inventory

¡  Develop a CHARTER to Integrate SETI into your team principles


“Very interesting. Easy to understand content and I really enjoyed the activities. I recommend this course to anyone looking to lead a team or further their own awareness of team differences. I’ll be doing the activities with my team at a training session in future.” Jenny Shillington – Rockhampton Regional Council


Other Change Forum clinics still open to register


Dealing with Difficult Discussions

BRISBANE – Nov 26-27



Learning to Lead

BRISBANE – Dec 9-10

& Feb 23-24


Mindful Leadership in Action


CAIRNS – Dec 18



Performance Conversations

for Staff




Performance Conversations

for Leaders




Building Conversational Confidence

CAIRNS – Dec 9


& Jan 29



Personal Mastery: Leading with EI

CAIRNS – Dec 7-8

BRISBANE – Mar 1-2


Leading Culture Change

BRISBANE – Feb 1-2


Course information on-line & through Title links


All Change Forum clinics are practical, challenging and stimulating with a comprehensive take-away Toolkit to help you put your learning into practice in real time back at work… Those who’ve been along to other Change Forum programs know that Bill takes a down-to-earth approach and creates a relaxed, engaging, safe and fun environment for learning...

Register NOW On-line, by email or fax

Say Farewell to 2015** (All fees include GST)

Standard 1-Day Course Fee (GST inc):  $528…  NFP/Schools $451

December 2015:  $440 single… 2 places $858…

                                NFP/Schools: $410 per person

Standard 2-Day Course Fee (GST inc):  $825…  NFP/Schools $693

Register in December for 2016:  $770 single… 2 places $1496…

                                NFP/Schools: $660 per person

Register First, pay on Invoice…    

·        Subscribe* to be eligible for discount (as part of registration or beforehand)

·        Prices include GST… Discount applies from date of registration

·        Payment on invoice within 14 days and prior to attendance

·        Venue: Inner city venues confirmed on registration

·        Inclusions: Lunch, refreshments, 130 pg self-coaching Toolkit

·        Timing: 8.30 am - 4.30 pm each day

Register on-line or FAX/EMAIL completed form

or CALL 07-4068 7591

Subscribe or Connect



for Year-End Savings


“I feel very comfortable attending your courses Bill.  I like your relaxed, open and non-judgemental style as a facilitator and I think you explain the content in a way that’s easy to understand and relate to in everyday life (on both professional and personal levels.” Pauline Bonnici


In-House clinics can be arranged for larger groups – timed to suit the team


All Change Forum clinics include a comprehensive self-coaching Guidebook to support on-going learning back-at-work

All Change Forum programs can be delivered in-house, so if dates don’t suit or you’d like to incorporate one of our many clinics into your teambuilding or leadership development initiatives, why not contact us direct or through our on-line enquiry form to discuss ways we can help.

Your help in networking always appreciated: Hope to see you at our one-of-a-kind social intelligence clinic, but either way, your help sharing information about the learning opportunities we offer with staff, colleagues, associates and your wider management, HR and regional networks is always greatly appreciated...

Thank you for your time… Of course, if you don’t want any further news, tips or updates on our range of professional development offerings, please see the remove-me option at the bottom of this email.


Bill Cropper

Director - The Change Forum



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Bill Cropper - Director






+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555

See our full Course Directory

for outlines of our current range of leadership & team learning programs

Call, Email or Enquire On-line

All Change Forum programs also available for delivery In-House.

Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

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