At-the-ready trauma self-help & support strategies...



          Trauma 1st-Aid Clinic
                presented by
  BILL CROPPER - The Change Forum
       Enquiries: 07-3352 5979



Still mates rates available till end 2017

[ Early 2018 Dates below – register early & save ]

1-day Trauma First-Aid clinic on Resilience-building & Trauma-resistance self-help & support strategies

for managers, supervisors, OHS/HR specialists, peer supporters

and to help yourself or your colleagues handle trauma

Bill Cropper – Director, The Change Forum

G’day – Bill Cropper here.  In one of my clinics a while ago I was struck by how visibly shaken one person was as she told of a caustic co-worker who'd relentlessly tyrannised her. It reminded me that direct, indirect, instant or cumulative, you don’t have to be in an accident or emergency to be affected by trauma.

Some work can put us front-and-centre in the way of witnessing disturbing scenes or distressing stories. This is indirect or ‘vicarious’ trauma – I'm not in it but still affected by it – and first-responders, carers, clinicians are on the vicarious front-line.

I'm convinced a lot of troubling workplace behaviour we experience stems from work-based trauma of some sort. Many types of lower-level events can pile up on us less dramatically, and more insidiously. For example:

·       Repeated exposure to job-related risks like confronting belligerent clients

·       Hearing, daily, sad stories of distress, despondency, heart-break and hopelessness

·       Over-bearing bosses, bullying workmates or a toxic culture where you feel fearful, constantly under attack, belittled, berated or systematically denigrated 

Is trauma something that concerns you at work?

Trauma left to fester can keep triggering distressing reactions, drain our reserves of resilience, affect how we behave, how we cope at work and our ability to do our jobs. I sometimes think we don’t take as much notice of it as we should. And if we do, we don’t know all that much about how to help ourselves, or support others touched by trauma at work


Do you want to do something positive about work-based trauma?

I’m running Resilience-Based Trauma-Training as a 1-day public program in Rockhampton Nov 22 – with several places still available – also Toowoomba Nov 27, Brisbane Dec 1 and Hervey Bay Dec 4. [Early 2018 dates included below if you want to express interest early…  And I’m happy to come along to other locations too if you let me know you’re interested ]

·       Learn ways to look after yourself and look-out for your workmates

·       Pick-up valuable first-aid tools, tips and strategies to resist trauma

·       Strengthen your leader role as emotional caretaker and trauma-support

…Oh – and our Spring mates rates special still applies for the rest of 2017 – so register today and bring along a mate or 2 and save!  Details included below.


“Very beneficial and worthwhile, with a good balance of theory background and practical application of techniques that are of great use.” Shelly S Peer Supporter

Trauma is a major contributor to workplace malfunctions...

Whether it’s slow or sudden and whatever triggers it – accident, work-load stress, toxic culture or other anxiety-creating events – trauma distresses and disconnects us, drains our resilience and well-being, and plays havoc with our nervous system and our ability to function effectively

Learn ways to look after yourself & look-out for your workmates

Pick-up valuable trauma first-aid tools, tips & strategies to reduce and resist trauma reactions, build-up your reserves of resilience and strengthen your leader role as emotional caretaker and trauma-supporter!

Resilience-Based Trauma Training

cid:image020.png@01D2E202.85756140Be prepared - turn the tables on trauma

Track and contain trauma using our 5 Trauma-Resistors and Resilience-Builders – self-help tools to help you feel more in control and assist others more effectively

Reserve you & your mates a place Today


“Very useful  - an excellent guide and fantastic self-help tools”

Rod C, Construction Manager

7 compelling reasons to come along to this hands-on clinic...

ü I want a working knowledge of trauma - its affects & warning signs

ü I care about the well-being of colleagues & staff and want to help them

ü I want to pick-up valuable trauma first-aid tools, tips & strategies 

ü I want to be able to look after myself and look-out for my workmates

ü I want ways to build resilience and reduce or resist trauma in my teams

ü I want to better fulfil my role as emotional caretaker and trauma-support

ü I want to minimise the impact of trauma being a drain on well-being

“A most valuable experience!  A really worthwhile program with practical, realistic examples and the guidebook is great!” Stephen D Project Manager

Spring Series Special:

 3 places for the price of 2! Details below…

Building Resilience – Resisting Trauma

Trauma can happen slowly. Or suddenly, in seconds. But its effects can last much longer. Whether it's a natural disaster, a work-related incident, physical or emotional upsets, or any number of workplace woes we find overwhelming, trauma can play havoc with our nervous system, make life hard-going and hamper our ability to function at home or at work. It impacts how we behave, get along with others, how safe we feel and of course it can affect how well we cope and continue to perform our jobs.

Resilience and trauma are two sides of the same coin. Building resilience is a key trauma-resistance strategy. Resilience acts as a stress-buffer. Knowing about the link between trauma and resilience enables you to understand what goes on in potentially traumatic situations and how we typically react that can become a first line of defence and self-help. 

All of us can benefit learning a few Trauma Resistance First-Aid Strategies so you spend more time in your Resilience Zone and less time out of it in trauma...

Read more on Building Resilience and Resisting Trauma at Work

Trauma's an intense, seemingly uncontrollable, set of acute stress-reactions to single or serial events that are distressing, disturbing and unexpected.

It’s biologically-based self-survival impulses that are automatic – the natural protective response of our nervous system to threat and hazard – physical, mental or emotional. Trauma gets our bodily alarms going, and it can keep them going long after an actual event has passed.

YES Count me in!Resilience Based Trauma Training can benefit anyone who wants to pick up basic self-help practices to support themselves or help colleagues to handle trauma - whether  it's  incident, accident, or work-based, direct or indirect.

This clinic is also for those who play a part in trauma support or want to lift their ability to be of more potential help - line managers, supervisors, OHS or /HR co-ordinators and peer supporters. What you’ll learn includes:

·       Resilience and Trauma at Work

·       Trauma triggers, types, events and 'at-risk' factors

·       Bodily alarms and nervous system overload

·       Using the Resilience-Zone tool to self-monitor

·       Using the Resilience-Tester tool to track yourself

·       Trauma-Mapping: how brain, body & emotions react

·       Trauma-Tracker self-check: tell-tale signs & symptoms

·       Trauma first-aid – 5 self-help Resistance Strategies

·       Trauma toxins, stress and emotional re-balancing

·       5 Resilience-Builders – trauma buffers and preventers

·       Preparing a Trauma Resistance Action Plan

1-Day Clinic comes with a Trauma Self-Help & Support Pocket Guide.

Course Outline  ~  Brochure to share  ~  Article to read

No psychology or role plays… Just real tools to test out for yourself!

Please Note - this first-aid, self-help clinic for trauma-support is not to be mistaken for clinical, procedural or therapy-based trauma-care - which are beyond its scope. It's also not to be seen as a substitute for proper professional trauma-counselling and support.

2017 Spring Series Special:

 3 places for the price of 2! Details below…

Resilience-Based Trauma-Training

ROCKHAMPTON Nov 22 & Feb 19

TOOWOOMBA Nov 27  ~  BRISBANE Dec 1 & Feb 9

HERVEY BAY Dec 4 & Feb 6  ~ TOWNSVILLE Feb 20 ~ CAIRNS Feb 21

"Really relevant to work and life with a very engaging presenter who obviously knows it and lives it. You are very good at what you do and thanks for the great little pocket guide for reference" Bernadette, Queensland Courts Service


Nominate On-Line or Download Form to Email back

…and boost your Trauma First-Aid toolkit to better support your Team!

Subscribe* to pay less… Come along with a colleague and save more!

SPRING SERIES Discount Fees…  [ Discount CODE: RBTT-SS17 ]

EXTRA Savings for 3!  Pay 2 full fee places & 3rd place is free!

1-DAY RBTT Clinic – Full Fee $550 (GST inc)

SUBSCRIBE to Save*: Single $440   2 places $792 ($396pp)   3 places $1100 ($366pp)

[ Use Discount CODE: RBTT-SS17 on registration form]

    Register first, pay on invoice

·        Subscribe* to be eligible for discounts or Full Fee applies (*can subscribe with registration)

·        Prices include GST… Payment on invoice within 14 days and prior to attendance

·        Small groups, average 6-10 (max 16) – a safe place to practise

·        Inclusions: Tuition, comprehensive self-coaching Guide, Lunch and refreshments

·        Venue: Wellington Apartment Hotel E. Brisbane; Centrepoint Motor Inn Rockhampton;  Hervey Bay Hotel Pialba; Park Motor Inn Toowoomba; Other venues advised on registration

·        Timing: 8.30 am - 4.30 pm each day

07-3352 5979… Register On-line or EMAIL completed Form

Subscribe or Connect for updates and free downloads



And Yes – we can come to you too…

We can run Resilience-Based Trauma Training directly with staff and leader groups or work with leaders and peer supports on ways to integrate RBTT sessions in regular team meetings

Ask about in-house programs for your leader groups or teams

Individual and small group coaching also provided on request

Get in touch through our online enquiry form or…

cid:image012.png@01D27B48.6C96CE50  Call Bill Cropper on 0429-687 513

For other programs and dates check our on-line Course Calendar

More on resilience-building, trauma-reduction, emotional self-management and mindfulness available on-line at  

I look forward to working with you or your staff on this essential workplace wellbeing initiative – and please forward this message on to others who might be keen to start taking steps for building resilience and working on ways to turn the tables on trauma at work.


Bill Cropper

Bill Cropper Director

The Change Forum






+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555

See our full Course Directory

for outlines of our current range of leadership & team learning programs

Call, Email or Enquire On-line

All Change Forum programs also available for delivery In-House.

Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

VENUE Central location


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