Positive Performance Conversations

…tools to tackle tough talks & turn around poor performance…

Delivered by Bill Cropper – The Change Forum

HERVEY BAY December 2

STILL Time to join – Special Offer for Final Places CALL 4068 7591

Download Brochure or Register ON-LINE


Hi… Bill Cropper here from The Change Forum…  with a quick reminder to let you know we still have places available for our 1-day coaching clinic on POSITIVE PERFORMANCE CONVERSATIONS in HERVEY BAY on Monday December 2.   Thought you might be interested to know ALL final places are available at our REDUCED not-for-profit rate – perhaps you or a colleague may be able to re-arrange your schedule to take advantage of this year-end offer and come along…  (And great if you could help let others in the area know!)

To register just call our office on 4068 7591, download the program brochure and email back a completed registration form or use our On-line Registration form and quote HBOFFER for the Discount Code.  All final places just $360 plus GST. Register first – we’ll send you a Tax Invoice to follow-up with payment.

What’s this about? Tackling poor performance, as most leaders will tell you, is one of the most commonly avoided and widely feared species of difficult discussion. Organisations are packed with performance management guidelines and hand-books, yet there’s scant help on how to handle the real conversational side.

Positive performance conversations work on a simple principle: focus on future positive performance rather than past negatives. This 1-day conversations master class takes you on a step-by-step tour of carefully-crafted footings, frameworks and formulas to help you deal with difficult performers more competently and comfortably, take the heat out of tough talks and turn hard performance conversations into constructive coaching conversations.

“Along with the Dealing with Difficult Discussions course  which I did earlier, this was one of the most useful courses I’ve ever attended.  I learnt a lot I could readily apply and tools that of real practical assistance in an area I’ve previously struggled with. Having the self-coaching guide is fantastic – it is something I know I will go back to in order to consolidate and build on concepts I now have an idea about.” Vanessa Richardson, Darling Downs Health Service

Course Outline and more information in our on-line circular or clinic Brochure.

·         Venue: Hervey Bay Hotel & Resort, Pialba

·         Inclusions: Lunch, refreshments and comprehensive 110 pg self-coaching Guide  

·         Timing: 8.15 am - 4.30 pm


“A quality, ‘value for money’ day - well-prepared and presented, jam-packed with information and interaction and chances to reflect on practice. We were provided with an abundance of resources to use before, during and after which are greatly appreciated .” Alison Forster, St Mary’s Catholic College, Cairns

Look forward to seeing you at this one-of-a-kind clinic – and please forward this message on to anyone you know who might appreciate a skills top-up on making conversations with difficult performers a little less tortuous for them and a fair bit easier for themselves.


Of course, if you don’t want further updates about our range of  professional development offerings, please see the remove-me option at the bottom of this email.


Bill Cropper

Director - The Change Forum

Bill Cropper - Director






+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555



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All Change Forum programs also available for delivery In-House.

Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

VENUE Central location


or Phone, Fax or Email

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