|
|||||||||
|
|
|||||||||
|
Make a POSITIVE difference next
time you talk performance CAIRNS Oct 31 ● BRISBANE Nov 10 TOWNSVILLE Nov 15 ● MACKAY Nov
21 TOOWOOMBA Nov 28 HERVEY BAY Dec 1 ● ROCKHAMPTON Dec
5 SUNSHINE
COAST Feb
5 [ Spring-time Savings when you Register by October 20! ] |
|||||||||
|
Challenged by low performers
or how to treat top ones? Learn easy-to-apply
frameworks & formulas to handle all kinds of performance conversations
with more confidence, calm and clarity, and cultivate a positive
performance culture in your team
|
|||||||||
|
Dealing with poor
performance is one of the most widely-feared and commonly avoided species of
difficult discussion Positive Performance Conversations can alleviate the pain
& help build your confidence! Join us for a 1-Day walk-through
of carefully-crafted footings, frameworks and formulas to help you handle
performance conversations in more positive, encouraging ways
BRISBANE Nov
10 ● TOOWOOMBA Nov 28 CAIRNS Oct
31 ● TOWNSVILLE Nov 15 ● MACKAY Nov
21 HERVEY BAY Dec 1 ● ROCKHAMPTON Dec 5 SUNSHINE COAST Feb 5 w Spring-time Savings
when you Register by October 20! w |
|||||||||
|
|
|||||||||
|
How
do your Performance Conversations measure up?
Whether you’re dealing
with performers who are difficult or diligent, this unique 1-day master class shows you how
to handle performance conversations with more confidence while making them
more personally productive for everyone. Positive Performance
Conversations works on a simple principle: focus on the positives you want
to see, not the negatives you don’t. Focusing less on what’s wrong and more
on what’s expected creates a different emotional climate that enables you to
give difficult feedback in constructive ways. We take you on a
step-by-step tour of carefully-crafted footings, frameworks and formulas you
can use to make talking performance with people a whole lot easier. Take the
heat out – for you and them – and turn tough performance talks into
constructive coaching conversations. [Outline on-line or download] In this very practical clinic you’ll learn how to: ·
Tackle tough performance conversations in more positive ways ·
Structure your conversation better with our 5 Footings & Frameworks
model ·
Deliver difficult feedback that is more ‘sayable’ and ‘hearable’ ·
Handle defensiveness – anxiety and other high-pitched emotions ·
Anticipate – objections, excuses, justifications and downplays ·
Stay Focused – keep it on track, clear, frank and
fact-based ·
Coach to find
solutions – get commitment to goals
and actions “I highly recommend this clinic… it’s important for anyone who
supervises other staff to be skilled in positive conversation techniques. And
the Guidebook is super with lots of tools for future reference” Sonia
R, Qld Health
Also delivered
In-house on request …Or see our Course
Calendar for other program dates… |
|||||||||
|
Even good performers need considered feedback and doing this
well is not as easy as you might think
Tools
in our Positive Performance Conversations clinic and Guidebook help
you handle conversations with good performers too |
|||||||||
|
Is this clinic right for
you? “Along with Bill’s Dealing
with Difficult Discussions course which I did
earlier, this was one of the most useful courses I’ve ever attended. I learnt
a lot I could readily apply and tools that are of real practical assistance
in an area I’ve previously struggled with. Having the self-coaching guide is
fantastic – it is something I know I will go back to in order to consolidate
and build on concepts I now have an idea about.” Vanessa R, Qld Health |
|||||||||
|
This clinic is for leaders
at any level who want to improve the way they handle performance
conversations – especially with difficult or poor performers. It’s particularly
relevant for those who get anxious, irritated or defensive confronting poor
performers or those who want to take a more constructive, solutions-focused
approach. While the focus is mainly on difficult performers, many
principles and tools in Positive Performance Conversations can also be
used to coach, support and encourage good performers too. |
|||||||||
|
…and boost your
leadership success! Subscribe* and pay less… Come along with a colleague – save more! 1-DAY Clinics: [
Full Fee (GST inc) $660 ] **Subscribe
to save… SPRING Savings when you Register by October 20!! General*: Single $528 or save more with just $990 for 2 ($495 pp)
NFP/Schools*: Single $473 or
save more with just $924 for 2 ($462 pp) Register first, pay
on invoice ·
Subscribe* to be eligible for
discount or full fee applies (can do with registration) ·
Prices include GST… Payment on invoice within 14 days and
prior to attendance ·
Small groups, average 6-8 (max 12) – a safe place to practise ·
Inclusions: Tuition, comprehensive self-coaching Guide, Lunch and
refreshments ·
Venue: Wellington Apartment Hotel Brisbane; Park Motor Inn
Toowoomba; Hervey Bay Hotel Pialba; Centrepoint Rockhampton; Other CBD venues
TBA on registration ·
Timing: Sessions – 8.30 am - 4.45 pm Please arrive 20 mins prior to
register Register
On-line
or EMAIL completed Form
Subscribe
or Connect |
|
||||||||
|
● ● And YES – we can come to you… ● ● Create
a positive performance culture in your organisation! Give
all your leaders a common language, approaches and set of tools to help improve
performance outcomes for everyone
See full Course Directory
for other In-House options for leaders & teams |
|||||||||
|
** Ask about our In-House
Sessions for STAFF** Making Performance Conversations work for YOU Half-day or full-day
sessions – on-site or hosted
|
|||||||||
|
Look forward to seeing you
or your colleagues at this one-of-a-kind clinic – and
please share information on this program with others in your networks who
might be interested in making conversations about performance a little less
tortuous for their staff and a fair bit easier for themselves. |
|
||||||||
|
Cheers… Bill Cropper |
|||||||||
|
See our full Course Directory for outlines of our current range of leadership & team learning
programs Call, Email or Enquire On-line All Change Forum programs also available
for delivery In-House. |
Course FEE Includes • Self-Coaching Toolkit • Lunch & refreshments VENUE Central location REGISTER ON-LINE or Phone, Fax or Email |
|||||||
|
>>>Why
not let others know... Please forward to
colleagues and
friends >>>
Subscribe to our
mail lists |
|||||||||
|
You're receiving this email from The Change Forum because either you or someone else you know attended one of our learning programs or referred us to you as someone who'd be interested; a part of your organisation or equivalent organisation interstate has used our services; or you made an inquiry about our learning or consulting services. If you want to continue to receive notices of upcoming learning events in your region, free FactFiles on various facets of organisational leadership and change, subscribe to our E-Newsletters or get the latest leadership tool updates and other information from us – please, if you haven't done so already, click to confirm your interest or unsubscribe to no longer receive our emails. We respect your privacy and will not rent, resell or intentionally distribute your email address without your permission. |
|||||||||
|
>>> Please Confirm your inclusion on our mailing list |
|||||||||
|
>>> Please Remove Me from your mail
list
>>> Please Update my contact details |
|||||||||
|
>>> To ensure receipt of future mailings, please add billc@thechangeforum.com
to your approved senders list <<< © 2017 The Change Forum PO Box 136 Mission Beach Australia W: www.thechangeforum.com | E: consult@thechangeforum.com
| T: +61-(0)7-40687591 |
|||||||||
|
|
|||||||||
