Preparing People for Change
...paving the path for smoother change transitions and take-ups



Other Locations & Dates – see 2014 Course Calendar

…ALSO in ROCKHAMPTON early 2014...

Dealing with Difficult Discussions – FEB 25-26


“Very beneficial to attend for a general overview of how people feel when there’s change and ideas to assist with helping them to change. Course structure, content and methods used were all great – as is the self-directed guidebook. I’d love to have the skills Bill has when presenting to a group. He’s very good at what he does.” Helen McKenzie – Mackay Hospital and Health Service

Preparing People for Change What’s this about? Asked what they’d do differently if they had their change-time over again, many leaders say: “prepare people better for it”. It’s the first step in any well-run change process but it’s often overlooked. Sure, it’s too late now for the last change. But what about doing it differently next time?

One reason change efforts fail is we don’t consider change from a recipient's perspective and address their concerns. Preparing People for Change looks at the personal side of change and what leaders can do to handle the emotional dynamics behind change and better prepare people as a prelude to leading them through it.

Systems and structures don’t change unless people do. How people personally respond to change is critical in determining how much, how fast, how well or even whether they’ll change at all. In this action-based clinic you’ll learn how to:

·         Assess levels of change-fatigue & ways to build resilience

·         Master our ‘PAVERS’ model to plan change preparation steps

·         Factor-in the emotional side of change in people’s reactions

·         Monitor change fatigue levels and help people build resilience

·         Help people mindfully manage how they respond to change

·         Encourage people to respond to change  constructively

·         Dissect reasons for resistance and  tune in to people’s thinking

·         Convert anxiety & reluctance into constructive change energy

·         Challenge people’s  facts, fears and fantasies about change

·         Get engagement and Increase change-ability in your team

·         Be prepared with a people-centred plan for your next change

·         Better prepare people & create more positive change cultures

"I’d recommend this clinic to others. It was very useful to learn new strategies to support staff with constant change we face. It became obvious to me that if it’s managed well, people can cope okay. I feel better prepared to ask the tricky questions we all want to know and encourage transparent communication about change." Hayley Farry, Toowoomba Hospital & Health Service

Course Features:  Develop your own personal preparing people for change strategy checklist using our unique PAVERS Model. Take-away a 110-page self-directed guide with 30 tools and change preparation activities to apply and set your goals to be a better change leader with our change-leader’s scorecard...

REGISTER NOW On-Line or by Email or Fax  

WELCOME to 2014 – Summer Savings… Register by FEB 17

General:  (Full Fee $495)  Single $473   2-places $880 

LC4HC Members, NFP & Schools: Single $429  2-places $792

·         Prices include GST… Discount applies from date of registration

·         Payment on invoice within 14 days and prior to attendance

·         Venue:  CBD Venue confirmed on registration

·         Inclusions: Lunch, refreshments and comprehensive self-coaching Guide  

·         Timing: 8.30 am – 4.30 pm

Register on-line or use the form included in the course Brochure

Is this right for you? This clinic is for leaders who want to do a better job of preparing people for change. It doesn’t deal with implementing change or actions to take to lead people through it once it’s underway. It also only touches on handling change resistance. These topics are explored in full in 3 other Change Forum Clinics: Leading Change Management,  Leading Teams through Change and Challenging Change Resistance.

Need a helping hand with Change?  See our FactFile on the People Side of Change… Download our Change Services Profile for useful tips and a snapshot of ways we help with change…  And our Culture Change Profile offers insights into what culture is and how to go about changing or renovating it. 

I hope to see you at this people-centred change clinic – and please feel free to forward this message to other contacts in your region or networks who want to pave a more people-centred path for smoother change take-ups and make it easier on the people they are expected to lead through change.  

Of course, if you’d rather not receive further updates about our range of professional development offerings, please see the remove-me option at the bottom of this email.



Bill Cropper

Director - The Change Forum

Bill Cropper - Director






+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555

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All Change Forum programs also available for delivery In-House.

Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

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