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The Change Forum

Preparing People for CHANGE

…paving a path to smoother change transitions & take-ups...

MACKAY March 12  

Brisbane Mar 4   Townsville Apr 30   Mt Isa Jul 24

Download Brochure – Call, Email or Register ON-LINE

Other courses, locations & dates see our 2014 Calendar

Bill Cropper

Director & Presenter

All programs also In-House Call, email or ask on-line

Mob: 0429 – 687 513

Tel: 07- 4068 7591


Hi… Bill Cropper here with a reminder that you can still reserve places on our Preparing People for CHANGE program in MACKAY March 12 – also BRISBANE March 4, CAIRNS April 4, TOWNSVILLE April 30 & MT ISA July 24.

What’s this about? Asked what they’d do differently if they had their change-time over again, many leaders say: “prepare people better for it”. It’s the first step in any well-run change process but it’s often overlooked.

One big reason change fails is we don’t consider it from a recipient's perspective and take into account their concerns. Preparing People for Change looks at the personal side and what leaders can do to handle the emotional dynamics behind change and better prepare people as a prelude to leading them through it.

Also coming to MACKAY…

Positive Performance Conversations

tools to deal with difficult performance talks & turn around poor performers

MACKAY March 11  

Emerald April 9  Rocky May 28

and in Brisbane March 5

Download Brochure or Register ON-LINE

How people personally respond is critical in determining how much, how fast, how well or even whether they’ll change at all.  In this action-based clinic, you’ll learn how to...

¡  Get engagement and increase change-ability in your team or organisation

¡  Master our ‘PAVERS’ model to plan those critical change preparation steps

¡  Factor-in the emotional side of change in people’s reactions

¡  Help people constructively manage how they respond to change

¡  Dissect reasons for resistance and  tune in to people’s thinking

¡  Convert anxiety & reluctance into constructive change energy

¡  Be prepared with a people-centred plan for introducing your next change


“Very beneficial for an overview of how people feel when there’s change and ideas to assist with helping them to change. Course structure, content and methods used were all great – as is the self-directed guidebook. I’d love to have the skills Bill has when presenting to a group. He’s very good at what he does.” Helen McKenzie, Mackay Hospital and Health Service


We also have space on our most popular program of 2013 – Positive Performance Conversations in MACKAY March 11, BRISBANE March 5, EMERALD April 9 and  ROCKHAMPTON May 28. Tackling poor performance is one of the most widely feared species of difficult discussion and a formidable test of emotional intelligence capabilities. This 1-day conversations master class takes you on a step-by-step tour of carefully-crafted footings, frameworks and formulas to help you deal with difficult performers more competently and make hard performance conversations easier.

“Very well presented and communicated and the Guidebook is a great resource…” Alex Burt  Tools of real practical assistance in an area I’ve previously struggled with…. the Guide is fantastic.” Vanessa Richardson


To register for either of these clinics, just call our office on 07-4068 7591, use the registration form included in the program brochure and email or fax back, or use our On-Line Registration form.  Pricing and venue details below.  Register first – we’ll send you a Tax Invoice to follow-up with payment.

Is “Preparing People for Change” right for you? This clinic is for leaders who want to do a better job of preparing people for change. It doesn’t deal with implementing change or actions to take to lead people through it once it’s underway. It also only touches on handling change resistance. These topics are explored in full in 3 other Change Forum Clinics: Leading Change Management Leading Teams through Change and Challenging Change Resistance.

Need a helping hand with Change Read our FactFile on the People Side of Change… Download our Change Services Profile for useful tips and a snapshot of ways we help with change…  And see our Culture Change Profile for insights into what culture is and how to go about changing or renovating it.


REGISTER NOW On-Line, by Email or Fax  

WELCOME to 2014 Summer Savings – Register by MARCH 5…

General:           1-day clinics: Single $440  or  $858 for 2

NFP/Schools:  1-day clinics: Single $396  or  $770 for 2

·         Prices include GST… Discount applies from date of registration

·         Venue:  Souths’ Leagues Club, Mackay; Watermark Hotel Spring Hill, Brisbane;

·         Inclusions: Lunch, refreshments and comprehensive self-coaching Guide  

·         Timing: 8.30 am – 4.30 pm each day

·         Register on-line or use the form included in the course Brochure




I hope to see you at this people-centred change clinic – and please feel free to forward this message to colleagues and other contacts in your networks who might want to pave a more people-centred path for smoother change take-ups and make it easier on the people they are expected to lead through change.

Of course, if you’d rather not receive further updates about our range of professional development offerings, please see the remove-me option at the bottom of this email.


Bill Cropper

Director - The Change Forum


Bill Cropper - Director






+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555

See our full Course Directory

for outlines of our current range of leadership & team learning programs

Call, Email or Enquire On-line

All Change Forum programs also available for delivery In-House.

Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

VENUE Central location


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