Message looking muddled? Read on-line



2015 SPRING into SUMMER Series
    Leadership Coaching Clinics

presented by BILL CROPPER
Director - The Change Forum

Call, Email or Enquire ON-LINE
Tel:   +61-07-4068 7591
Mob: +61-0429-687513


5 great ways to lift your leadership levels...  

Social Intelligence. Mindfulness. Connectivity. Conversations... and Creating Constructive Cultures

2015 end-of-year Workshop Dates


Put some spring in your next leadership step

presented by Bill Cropper

Choose NOW & Register On-Line




As a leader, you know only too well the profound impact you have as a change-maker, emotional caretaker, behaviour-modeller, values-shaper and culture-creator on the performance, productivity and motivational climate of the people you lead [Read more about The 8 Roles Real Leaders Play].

Our Culture Change, Emotional Intelligence, Team-Building and Conversational Coaching Clinics equip you with the emotional, self-awareness and interactional skills you need to be a more mindful, connective, compelling leader, to build better teams and encourage more vibrant, healthy, constructive work cultures.

Here’s a list of our ‘spring-into-summer’ workshops to close 2015


Why not pick one of our exceptional end-of-year leadership learning forums to leave 2015 on a high-note and get 2016 off to a good start?

(More information through course title and outline links or see our full Directory of Programs)


Building Conversational 



Overcome anxiety and learn to speak with confidence and influence

Leaders often complain they’re the only ones who talk in team meetings - that staff don’t seem engaged or speak openly. Whatever your job-level, this 1-day clinic has easy-to-learn tools to give your confidence a lift, combat conversational confidence-drainers, engage more positively and speak with more certainty and influence. It is also useful for leaders who want to coach their staff in how to speak up more confidently.








Positive Performance Conversations


Footings & frameworks to make conversations with difficult performers easier

Tackling poor performance, as most leaders will tell you, is one of the most commonly avoided and widely feared species of difficult discussion. This 1-day clinic takes you on a step-by-step tour of carefully-crafted footings, frameworks and formulas to deal with difficult performers more competently and comfortably and make difficult feedback you have to deliver more ‘sayable’ and ‘hearable’.





Dealing with Difficult Discussions


Navigate more calmly around troublesome topics & contentious conversations

Dealing with difficult discussions is something we all need to do better. Poorly handled, they cause so much conflict, detract from performance and erode work relationships.  This well-regarded 2-day clinic provides robust, easy-to-use tools and methodical 7-stage model to tackle tough talks more confidently and convert destructive confrontation into constructive conversation.





Tackling Tough Talks


A 1-day fast-track on practical ways to tackle tough talks and troublesome topics

Difficult discussions are part and parcel of organisation life. Whether it’s resolving differences with customers and clients, handling conflict constructively in a team or navigating successfully through touchy situations, all leaders need to learn how to deal with them better. This 1-day version of our long-running Difficult Discussions program, takes you through some practical, step-by-step processes to prepare for, practise and improve those conversations you find most troublesome and challenging and resolve conflict more constructively.






Socially Intelligent Leadership:

EI in Teams


10 dimensions for leaders to create more positive, connective & resilient teams

Socially Intelligent Leadership is a special cluster of emotional competencies that determines how well you connect, empathise, relate and get along in your team.  It’s about staying on the positive side of teams and helping them develop what we call SETI – Social and Emotional Team Intelligence. This 2-day clinic shows leaders  how to work with 10 SETI Dimensions to connect better with their teams and help them build resonance, respect, resilience, connectivity and cohesion – qualities that contribute dramatically to superior team performance.





Personal Mastery: Leading with Emotional Intelligence


7 crucial EI practices to lift your leadership and bring out the best in others

What sets successful leaders apart from the rest is the ability to tune into the impact your feelings have on the people you lead and realise that if you want them to put in a superior performance, you have to connect with feelings first. This practical 2-day clinic has loads of tools and lots of insights on how to apply 7 key practices to energise your leadership, create more connective cultures and bring out the best in yourself and others.









Mindful Leadership in Action


Training your brain to increase attention, focus, clarity & presence

Mindfulness is key to leaders being more self-aware, focused, connected, less-stressed and more emotionally balanced. This practical 1-day clinic looks at what it means to lead more mindfully. It introduces 5 Mental Markers and focused-attention tools to train your brain to integrate these mental disciplines into everyday leader actions, rather than just react on auto-pilot all the time.







Compassionate Leadership


A clinic on making more space for compassion in your leadership, life and work

Most leaders are conditioned to put business before benevolence – to lead with head, not heart.  We convince ourselves we can’t make space for compassion yet that’s exactly what truly great leaders do make time for. This 1-day advanced EI clinic looks at the role compassion plays in a practical leadership context and how you can use it to instil more connectivity, empathy and mindfulness into your leadership mix through active self-reflection.





Leading Culture Change


Taking-up the culture challenge to improve organisation health & performance

Culture is the X-Factor in change success. Leaders are often told ‘getting the culture right’ is the most critical facet to focus on for sustainable results. It impacts strategy, performance and behaviour. Whether you lead a team, division or whole enterprise, this unique 2-day clinic unpacks the components that make up culture and equips you with practical tools to handle culture change efforts better, either as part of a specific culture change effort or an adjunct to support other changes you’re implementing.





Learning to Lead: Laying Foundations to launch Future Leaders


A tour of crucial lessons to develop new leaders or revive existing leader talent

Looking out for emerging leaders is an essential future investment. Whether you’re a new leader or aiming to be, or a current leader with more technical than leadership knowledge, this 2-day intensive fast-track focuses on crucial lessons that really make a difference and the 8 key roles real leaders play – visioning, mobilising, facilitating, coaching, culture-creating, climate-setting, systems thinking, relationship-managing and change-making.










Interested to see our full range of programs?  Review course outlines in The Change Forum’s Course Directory

Can we do these clinics IN-HOUSE? The Change Forum regularly delivers programs in-house in a variety of contexts and formats.  So if scheduled course dates don’t suit and you’d like to take advantage of any of our programs as part of your internal culture change, teambuilding or leadership development initiatives, use our on-line enquiry form or call us direct to discuss ways we can help…


What People Say about The Change Forum Programs…

“Always a pleasure to attend your programs. Top presentations & knowledge of your field outstanding, as are your guidebooks. Applicable to all levels of leadership in any organisation or profession and always supported by a strong research base with excellent tools. That's why people keep coming back.” Lyn B Principal - Brisbane Private School

“I’ve attended a number of Bill’s clinics over the years and highly recommend them to leaders of all levels. Bill’s facilitation skills, knowledge and expertise are excellent and his commitment to providing exceptional guides is in my experience unparalleled.'  John O, Regional Director, Defence Community

“Bill is a passionate professional and his ability to translate theoretical models into practical, easy to use leadership tools is exceptional. His training programs and coaching services have enabled so many of his clients to develop and enhance their leadership skills in extraordinary ways. I strongly recommend his services to those who want to take their leadership skills to the next level." Glen B. Mining HR Superintendent

“Bill’s courses are very worthwhile. He develops workshop so the days fly, the concepts build on each other, the structure is clear with very practical activities, role plays and real situations – and the guides are a great resource to have to refresh yourself.” Jenny W Qld Distance Education

You’re very skilled at making learning relevant to each person no matter where they’re from. You use practical examples extremely well which make the concepts and tools ‘real’. You're always inspirational, with a great deal of knowledge you impart really well. I always use your tool kits when I go back to work.”  Kelly K Qld Special School




Register NOW On-line, by email or fax

All Change Forum clinics are practical, challenging and stimulating with a comprehensive take-away Toolkit to help you put your learning into practice in real time back at work… Those who’ve been along to other Change Forum programs know that Bill takes a down-to-earth approach and creates a relaxed, engaging, safe and fun environment for learning...

SPRING into SUMMER 2015** (All fees include GST)

Standard 1-Day Course Fee (GST inc):  $528…  NFP/Schools $451 

Subscriber Discount:*

General (GST inc):  $473 single… 2 clinics or 2 places $880…

                                  NFP/Schools: $418 per person

Standard 2-Day Course Fee (GST inc):  $825…  NFP/Schools $695 

Subscriber Discount:*

General (GST inc):  $792 single… 2 clinics or 2 places $1496…

                                  NFP/Schools: $660 per person

Register first, pay on invoice…    

·        Subscribe* to be eligible for discount (as part of registration or beforehand)

·        Prices include GST… Discount applies from date of registration

·        Payment on invoice within 14 days and prior to attendance

·        Venue: Inner city venues confirmed on registration

·        Inclusions: Light lunch, refreshments and comprehensive self-coaching Guide

·        Timing: 8.30 am - 4.30 pm each day

CALL 07-4068 7591… Register on-line or FAX/EMAIL completed form

Connect or Subscribe


News, FactFiles & Services Profiles: Find out more about our change support, coaching and team development services in our Working Better Together, Coaching and Change Services Profiles.  CC E-NEWS (our seasonal E-Zine) plus FactFiles, Key-Notes and other resources also available on-line, featuring information, articles and topical tips on a range of subjects covered in our various learning programs to share with colleagues and friends.

Your help in Networking always appreciated: Hope to see you or your staff at one of these great learning opportunities, but either way, your help in sharing information about our programs and events with staff, colleagues, associates and your wider management, HR and regional networks is always greatly appreciated...

Thank you for your time. And if you don't want any more news, tips or notices of upcoming learning events in your local area let us know.  [Unsubscribe below]



Bill Cropper

Director - The Change Forum


Bill Cropper - Director






+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555

See our full Course Directory

for outlines of our current range of leadership & team learning programs

Call, Email or Enquire On-line

All Change Forum programs also available for delivery In-House.

Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

VENUE Central location


or Phone, Fax or Email

>>> Why not let others know... Please forward to colleagues and friends                                                        >>> Subscribe to our mail lists 

You're receiving this email from The Change Forum because either you or someone else you know attended one of our learning programs or referred us to you as someone who'd be interested; a part of your organisation or equivalent organisation interstate has used our services; or you made an inquiry about our learning or consulting services. If you want to continue to receive notices of upcoming learning events in your region, free FactFiles on various facets of organisational leadership and change, subscribe to our E-Newsletters or get the latest leadership tool updates and other information from us – please, if you haven't done so already, click to confirm your interest or unsubscribe to no longer receive our emails. We respect your privacy and will not rent, resell or intentionally distribute your email address without your permission.


>>> Please Confirm your inclusion on our mailing list


>>> Please Remove Me from your mail list                                              >>> Please Update my contact details


>>> To ensure receipt of future mailings, please add to your approved senders list <<<

© The Change Forum 2015 | P.O. Box 136 Mission Beach Qld 4852 | Web:  | T: +61-(0)7-40687591