Mount Isa Training Odyssey

3 exceptional 1-day clinics

May 10 – Creating Constructive Cultures

 May 11 Working with Emotional Intelligence

May 12 – Tackling Tough Talks

Attend 1, 2 or all 3 fast-track clinics for less

Still taking registrations - on-line or call 07-4068 7591


Bill Cropper here with a reminder you can still register for our Mount Isa clinics May 10, 11 & 12 designed to help you handle constructive culture change, manage emotions at work and connect better with others to take some of the heat out of hard talks.

Reduced fees if you attend 2 or more clinics  Attend 1, 2 or all 3 x 1-day trainings and take-away our well-regarded self-coaching guides full of down-to-earth tools and practical tips to turn your learning into real back-at-work action...

And please let your colleagues and friends around-about know…

·       Review Course Outlines through the links below

·       See our Fee Offer for multiple course attendances below       


µ Leading Culture Change May 10  (Also Townsville May 13, Brisbane May 24-25, Cairns July 21)       Culture’s a game-changer for getting results. It’s core to good team performance, behaviour and increased commitment, accountability and engagement. This fast-track clinic unpacks what makes up culture and equips you with an 8-phase model and practical tools to help you create more constructive outcomes. Attend this unique clinic and take-away a substantial toolkit to help get you started on renovating your culture. You’ll learn how to:

·        Identify cultural beliefs and behaviours and what to change

·        Scan for signs of constructive or dislocated cultures

·        Diagnose your current culture and ways to revitalise it

·        Apply an 8-phase model to plan positive culture change steps

·        Drill down on culture by unearthing its core beliefs

“Learnt so much about actions to address culture – a comprehensive toolkit.” Ros M, Defence

     ň Download our FREE e-book on Creating CLEVER Cultures

µ Working with Emotional Intelligence May 11 (Also Townsville May 9, Brisbane May 13, Cairns June 24)       This lively, fun, interactive 1-dayer for staff or leaders looks at what EI is, why it matters for constructive relationships, explores emotional self-management and shows how to apply 5 essential EI@Work practices to improve relationships, manage moods and work better with others. You’ll learn how to:

·        Identify the impact emotions have - how they affect you & others at work

·        Manage your moods and control negative emotions we all have from time to time

·        Gain insights into how feelings influence your job satisfaction & your approach to work

·        Enhance your ability to get along with others and deal better with difficult moments

·        Explore emotional self-responsibility, self-regulation, connectivity and self-awareness

“Something we all need – should be a compulsory course for workplaces” Tracey C, RRC

     ň See our Article on Finding Feelings and how to express them appropriately at work

µ Tackling Tough Talks May 12 (Also Brisbane June 1, Cairns July 22)      This program fast-tracks our long-running 2-day Dealing with Difficult Discussions clinic.  In 1 very full day we show you how to take the heat out of hard talks with the help of our unique 7-stage model backed-up by a set of easy-to-use tools that make a real difference when talks get tense and feelings get fractious. In a safe environment, you’ll learn how to:

·        Start a difficult discussion and raise hard topics more easily

·        Use a 7-stage model to plan and structure difficult discussions

·        Identify and correct handling mistakes we make in them

·        Adopt a less confrontational way to resolve difficult issues

·        Reduce tension and take the heat out of difficult moments

“A great day with useful tools. Even the pre-read was of value.” Michael M, TMR

ň Preview our article on 10 Top Tips for Tackling Tough Talks

Register On-line,  EMAIL completed form  or CALL 07-4068 7591


Also coming up in Townsville, Cairns and Brisbane…

Dealing with Difficult Discussions

Learn to cope more confidently with contentious conversations

Brisbane May 11-12

Townsville June 6-7

Cairns June 20-21

Leading with Emotional Intelligence

7 crucial EI practices to lift how you lead & connect better with others

Townsville May 26-27

Cairns May 30-31

Brisbane June 15-16

Positive Performance Conversations

Tackle poor performance positively, constructively & with confidence

Brisbane May 3

Townsville June 1

Cairns June 23

REGISTER NOW On-Line, by Email or CALL 07-4068 7591…  

MT ISA 1-2-3 Offer… More clinics for Less…

General (GST inc):  Single $484…  2 clinics or places $924… 3 clinics or places $1320

NFP/Schools:  $440 single… 2 clinics or places $847… 3 clinics or places $1243

(Standard 1-day clinic Fee $550 pp)

Register first, pay on invoice

·        Prices include GST… Payment on invoice within 14 days and prior to attendance

·        Subscribe* to be eligible for discount or standard fee applies (*Can do with registration)

·        Small groups, average 6-8 (max 12) – a safe place to practise

·        Inclusions: Tuition, comprehensive self-coaching Guide, Lunch and refreshments

·        Venues: Terrace Gardens Function Centre

·        Timing: Sessions 8.30 am – 4.30 pm each day


Subscribe and Connect for updates and free downloads


Preview tips on difficult discussions, performance conversations and emotional intelligence in our FactFiles and e-zine Newsletters on-line at thechangeforum.comand please pass this message on to colleagues and other contacts in your regional networks who might be keen to come along.



Bill Cropper

Director - The Change Forum

Bill Cropper - Director






+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555

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for outlines of our current range of leadership & team learning programs

Call, Email or Enquire On-line

All Change Forum programs also available for delivery In-House.

Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

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