Outback Training Odyssey

3 x 1-day leader-training clinics

MT ISA ~ May 10-11-12

Attend 1, 2 or all 3 fast-track clinics for less

Creating Constructive Cultures

“Learnt so much about actions to address culture – a comprehensive toolkit.” Ros M, Defence

Working with Emotional Intelligence

“Something we all need – should be a compulsory course for workplaces” Tracey C, RRC

Tackling Tough Talks

“A great day with useful tools. Even the pre-read was of value.” Michael M, TMR

Nominate by April 8 to secure the dates

Register on-line or call 07-4068 7591


Bill Cropper here with a reminder that I’m back in Mt Isa May 10, 11 & 12 with another 3 x 1-day training clinics designed to help you lead constructive culture change, manage emotions and connect better with others and take some of the heat out of hard talks.

Reduced fees if you attend 2 or more clinics – details below.  Attend 1, 2 or all 3 and take-away our well-regarded self-coaching guides full of down-to-earth tools and practical tips to your learning into action back-at-work.

Let us know by April 8 if you’re keen to come along, so nominate first and we’ll follow up with you later… And please let your colleagues and friends around-about know…


µ Leading Culture Change May 10 Culture’s a game-changer for getting results. It’s core to good team performance, behaviour and increased commitment, accountability and engagement. This fast-track clinic unpacks what makes up culture and equips you with an 8-phase model and practical tools to help you create more constructive outcomes. Attend this unique clinic and take-away a substantial toolkit to help get you started on renovating your culture. You’ll learn how to:

·        Identify cultural beliefs and behaviours and what to change

·        Scan for signs of constructive or dislocated cultures

·        Diagnose your current culture and ways to revitalise it

·        Apply an 8-phase model to plan positive culture change steps

·        Drill down on culture by unearthing its core beliefs

      ň Download our FREE e-book on Creating CLEVER Cultures

µ Working with Emotional Intelligence May 11 This lively, fun, interactive 1-dayer for staff or leaders looks at what EI is, why it matters for constructive relationships, explores emotional self-management and shows how to apply 5 essential EI@Work practices to improve relationships, manage moods and work better with others. You’ll learn how to:

·        Identify the impact emotions have - how they affect you & others at work

·        Manage your moods and control negative emotions we all have from time to time

·        Gain insights into how feelings influence your job satisfaction & your approach to work

·        Enhance your ability to get along with others and deal better with difficult moments

·        Explore emotional self-responsibility, self-regulation, connectivity and self-awareness

      ň See our Article on Finding Feelings and how to express them appropriately at work

µ Tackling Tough Talks May 12 fast-tracks our long-running Dealing with Difficult Discussions clinic. In 1 very full day we show you how to take the heat out of hard talks with the help of our unique 7-stage model backed-up by a set of easy-to-use tools that make a real difference when talks get tense and feelings get fractious. In a safe environment, you’ll learn how to:

·        Start a difficult discussion and raise hard topics more easily

·        Use a 7-stage model to plan and structure difficult discussions

·        Identify and correct handling mistakes we make in them

·        Adopt a less confrontational way to resolve difficult issues

·        Reduce tension and take the heat out of difficult moments

      ň Preview our article on 10 Top Tips for Tackling Tough Talks

·       Review Course Outlines through the links above

·       See our Fee Offer for multiple course attendances below

·       Register On-line or CALL 07-4068 7591 NOW to reserve your place


… Other dates for FNQ …

Leading with Emotional Intelligence: CAIRNS April 14-15, TOWNSVILLE May 26-27

Dealing with Difficult Discussions: CAIRNS April 21-22, TOWNSVILLE June 6-7

Positive Performance Conversations: CAIRNS April 18, TOWNSVILLE June 24  


REGISTER NOW On-Line, by Email or Fax…  

MT ISA 1-2-3 Offer… More clinics for Less…

General (GST inc):  Single $473…  2 clinics or places $891… 3 clinics or places $1287

NFP/Schools:  $440 single… 2 clinics or places $825… 3 clinics or places $1210

(Standard 1-day clinic Fee $550 pp)

Register first, pay on invoice

·        Prices include GST… Payment on invoice within 14 days and prior to attendance

·        Small groups, average 6-8 (max 12) – a safe place to practise

·        Subscribe* to be eligible for discount or standard fee applies (can do with registration)

·        Inclusions: Tuition, comprehensive self-coaching Guide, Lunch and refreshments

·        Venues: Terrace Gardens Function Centre

·        Timing: Sessions 8.30 am – 4.30 pm each day

Register On-line,  EMAIL completed form  or CALL 07-4068 7591

Subscribe or Connect http://www.thechangeforum.com/Email/images/linkedin.png for updates and free downloads


Preview tips on difficult discussions, performance conversations and emotional intelligence in our FactFiles and e-zine Newsletters on-line at thechangeforum.comand please pass this message on to colleagues and other contacts in your regional networks who might be keen to come along.



Bill Cropper

Director - The Change Forum

Bill Cropper - Director






+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555



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for outlines of our current range of leadership & team learning programs

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All Change Forum programs also available for delivery In-House.

Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

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