Message looking muddled? View on-line

Subscribe  |  Share 

EI Clinics for STAFF & Leaders

Presented by Bill Cropper
The Change Forum
TEL: 07-4068 7591

Emotional Intelligence Coaching Clinics

for Leaders &

for Staff




There’s no doubt that emotions impact work.  They affect how we think, act, cope with stress… how well we work together… and how motivated, satisfied and effective we are. Managing emotions well at work is essential for happy, productive workplaces – that’s Emotional Intelligence in action.  Emotional Intelligence lifts levels of achievement, optimism, resilience and motivation. It encourages quality teamwork and dispels tension, dissension and dysfunctional behaviour. Developing skills for working with EI is just as important for staff as it is for leaders… 


Working with Emotional Intelligence

1-day interactive seminar for all Staff

“EI at Work made me feel stronger as a person in working with others, helped me recognise and understand my feelings, how I portray emotions towards others and how it affects my work relationships. It helped me learn how to deal with my emotions so I can effectively deal with others and my work relationships.”  Bronwyn M, Dept of Communities


TOWNSVILLE March 15 ~ CAIRNS March 16

ò See our Article on Finding Feelings: tools you really can’t afford to be without


Leading with Emotional Intelligence

2-day clinic on 7 crucial EI practices every leader needs

“As always, excellent, motivating and engaging. Bill, you’re always great and inspirational. You have a great deal of knowledge, impart this well and are very supportive of where everyone is at.” Kellie S., Deputy Principal


CAIRNS Apr 14-15 ~ TOWNSVILLE May 26-27 

ò See our article on the 7 Crucial EI Practices: tools you really can’t afford to be without


Some of the words people use about Bill’s EI clinics include:

“powerful”, “engaging”, “fantastic”, “fun”, “insightful”, “encouraging”, “enlightening”, “inspiring”, “motivating”

Also coming up in CQ…




Take the heat out of your next difficult conversation and deal more constructively with troublesome topics  Read More

Also coming up in CQ…

Leading Culture Change


BRISBANE March 8-9

a Toolkit clinic for leaders ready to take on culture change to revitalise behaviour, performance and engagement in their team or organisation… Read More

EI@Work: Working with Emotional Intelligence


“If you ever have a chance to do this course, grab it! I liked the way you ran the seminar in a non-threatening and sensitive way. I was initially worried it might be too touchy-feely, but this wasn’t the case. The range of visual aids and variety of presentation styles used was a nice mix of talk, discussion, group exercises… and the guide? Wow, this is a great resource!”  Judy S, The Cathedral School

This lively, fun and interactive 1-day seminar shows Staff what EI is,  why it matters for constructive relationships, emotional self-management and being a good team player and how to apply 5 essential EI practices to improve relationships, manage moods and work better with others. You’ll learn how to:

¡  Identify the impact emotions have on you and your work ability

¡  Practise techniques to take control of your feelings & see how they affect you & others at work

¡  Manage your moods and control negative emotions we all have from time to time much better

¡  Gain insights into how feelings influence your level of job satisfaction & your approach to work

¡  Cope better with stress, pressure and the demands of change

¡  Enhance your ability to get along with others and deal better with difficult moments

¡  Explore emotional self-responsibility: how you own your feelings & impacts you have on others

Course Features...

¡  Complete the 5-SMARTS EI Quiz to track your emotional habits & what you need to work on

¡  Practise tools to take control of your feelings, exercise emotional self-control & get along better

¡  Comes with a 100-page self-coaching Guide with 20 tools to help you relate with more EI at work


Register NOW On-Line or Call 07-4068 7591



Some of the latest research from US-based HCI reaffirms the decisive role EI plays in building leadership acumen and reinvigorating culture and organisation performance. Giving leaders a boost of social and emotional capacity far outstrips the importance of technical aptitude in terms of real performance, the study found.

Bill Cropper’s been designing practical, applications-based EI coaching clinics for leaders, managers, staff and teams since 2003. He’s accumulated a wealth of leadership coaching experience in this vital and dynamic field that can help you:

·       Stock-take your EI skills with our Inventory based on 7 crucial EI Practices

·       Connect better with the people you lead and work with

·       Master practical tools to manage emotions and use them mindfully

·       Tackle tough leadership dilemmas in more emotionally intelligent ways

·       Control emotional hijacks and create a better emotional climate at work

·       Cultivate a more mindful, connective and collaborative work culture

Personal Mastery: Leading with Emotional Intelligence


CAIRNS April 14-15 ~ TOWNSVILLE May 26-27

Personal Mastery: Leading with Emotional Intelligence is one of the most powerful and practical tool-based programs you can do to master the things that really matter in leading well. Whatever walk of leadership life, this comprehensive, practice-based program shows you how to apply 7 critical EI Practices to manage emotions more mindfully, create more connective cultures and bring out the best in you as a leader.

·       Translate theory into loads of tangible tools, insights and actions

·       Try out a variety of easy-to-apply techniques and tools to use back at work

·       Take-away a 150-page 3rd edition of our self-coaching guide with 27 easy-to-use tools

·       Develop a personal EI improvement plan using our 5-step self-coaching model

“Leading with EI taught me to look inside first before looking out, to do more reflecting and to practise to learn how to be a better leader. I liked the ‘how-to’ strategies and emphasis on the importance of practising the tools. You made it real, relating our learning back to real work and life examples and then back to our strategies. I have been referring back to your excellent take-home book often...”  Amanda P. Queensland Studies Authority

Over 2 practise-intensive days we’ll arm you with loads of tools and insights to help you:   

¡  Connect better with people you lead to inspire and motivate them

¡  Master practical tools to manage emotions and use them mindfully

¡  Assess the impact of your emotional patterns have on your leader effectiveness

¡  Deal with disruptive feelings and reduce their effect on work performance and well-being

¡  Tackle tough leadership dilemmas in more emotionally intelligent ways

¡  Control emotional hijacks and create a better emotional climate at work

¡  Cultivate a more connective and resonant leadership style

Is this right for you? Whatever your level or position, this clinic has evolved into one of the most powerful and practical short courses you can do to master the things that really matter for leading well.


REGISTER NOW On-Line or by Email

Small group environment… Attend with a friend for less… 

General: 1-day STAFF clinic: Single $473 or $910 for 2…

NFP/Schools: 1-day clinic: Single $440 or $858 for 2

[Full Fee (GST inc):  $528pp]

General: 2-day LEADER clinic: Single $792 or $1540 for 2…

NFP/Schools: 2-day clinic: Single $693 or $1342 for 2

[Full Fee (GST inc):  $825pp]

·        Small groups, average 6-8 (max 12) – a safe place to practise

·        Prices include GST… Payment on invoice within 14 days and prior to attendance

·        Subscribe* to be eligible for discount or standard fee applies (can do with registration)

·        Inclusions: Tuition, comprehensive self-coaching Guide, Lunch and refreshments

·        Venue: Centrepoint Motor Inn Rockhampton; Other CBD Venues advised on registration

·        Timing: 8.30 am – 4.30 pm each day

Register On-line,  EMAIL completed form  or CALL 07-4068 7591

Subscribe or Connect for updates and free downloads


For background articles and tips on emotional intelligence see Why EI Matters on-line for links to our information FactFiles and CC E-News e-zine issues on the subject of emotional intelligence.

Look forward to working with you and your emotions at one of these practical and down-to-earth clinics – and please feel free to forward this message to colleagues and staff who might be interested in ways to better manage emotions, stress and relationships at work.

Of course, if you don’t want further updates about our range of professional development offerings, please see the remove-me option at the bottom of this email.



Bill Cropper

Director - The Change Forum

Bill Cropper - Director






+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555

Call, Email or Enquire On-line

The Change Forum is an approved Queensland Health provider for

Leadership Development, Coaching and Culture Change Services

Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

VENUE Central location


or Phone, Fax or Email

  >>> Why not let others know... Please forward to colleagues and friends                                 >>> Subscribe to our mail lists

You're receiving this email from The Change Forum because either you or someone else you know attended one of our learning programs or referred us to you as someone who'd be interested; a part of your organisation or equivalent organisation interstate has used our services; or you made an inquiry about our learning or consulting services. If you want to continue to receive notices of upcoming learning events in your region, free FactFiles on various facets of organisational leadership and change, subscribe to our E-Newsletters or get the latest leadership tool updates and other information from us – please, if you haven't done so already, click to confirm your interest or unsubscribe to no longer receive our emails. We respect your privacy and will not rent, resell or intentionally distribute your email address without your permission.

>>> Please Confirm your inclusion on our mailing list

>>> Please Remove Me from your mail list                                                                      >>> Please Update my contact details

>>> To ensure receipt of future mailings, please add to your contacts or approved senders list <<<

© The Change Forum 2016 | W: | E: | T: +61-(0)7-40687591