SMART EI@Work Practices for getting along better at work

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5 SMART EI practices can make all the difference to how people manage behaviour and get along productively together at work

Whatever your job or organisation background,

join a group of EI-interested staff for a day on

Working with Emotional Intelligence


CAIRNS September 21

[ Also on in BRISBANE Oct 9  ¡Ü  TOWNSVILLE Dec 6 ]

Spring-into-Summer Savings 2 for 1 CAIRNS special

attend-with-a-friend – pay for 1 [see below]  Register by Sept 15


Try out our 5 SMART EI practices for yourself

No role plays – just practical tools, steps & tips to help you manage your own feelings & connect better with others at work

¡°EI at Work made me feel stronger as a person working with others, helped me recognise and understand my feelings, how I portray emotions towards others and how it affects my work relationships. It helped me learn how to deal with my emotions so I can more effectively deal with others at work.¡± Bronwyn M, Dept of Communities

Read about emotional self-management: Managing Emotions at Work


A lively, fun and interactive 1-day seminar on why Emotional Intelligence matters for constructive relationships and how it can influence your approach to work and your level of satisfaction with it.

¢® Understand your emotional style

¢® Identify the impact emotions have on you and your work ability

¢® Use techniques to take control of your feelings and responses to others at work

¢® Manage moods and control disruptive emotions

¢® Cope better with stress or work pressure

¢® Get along better with others and learn to deal better with difficult moments

¢® Take responsibility for your own feelings and the impacts you have on others

Download Outline  – Read on-line

YES! Register me NOW!

Also still places¡¦

Positive Performance


turn tough performance talks into constructive solutions sessions

 BRISBANE Sept 26 



Outline & Registration On-line


Dealing with Difficult Discussions

turn destructive discussions into constructive confrontations


CAIRNS Nov 16-17


Outline & Registration On-line


Do you know others who might be interested in ways to better manage emotions, stress and relationships at work?

Why not come along with a colleague and practise the tools together back at work – 2 places for less¡¦


¡°Excellent! So powerful, practical and impacting... I felt so empowered to go back to my workplace and apply these great tools¡¦¡± Bec R. Community Youth Worker


There¡¯s no doubt that emotions impact work.  They affect how we think, act, cope with stress¡¦ how well we get along and work together¡¦ and how motivated, satisfied and effective we are.

Managing our emotions positively at work is essential for happy, productive workplaces and quality teamwork.  That¡¯s emotional intelligence in action and it¡¯s just as important for staff as it is for leaders!

Keen to smooth out some of the emotion bumps at work?

Come along and try-out some EI@Work tools that can help!

¡¦also In-house on request¡¦  or through individual coaching


Working with Emotional Intelligence

CAIRNS September 21*

[ 2-for-1 Special – see below*]


Also on in BRISBANE Oct 9  ¡Ü  TOWNSVILLE Dec 6

[Contact us to enquire about Pricing for these venues ]

¡°If you ever have a chance to do this course, grab it¡±  Judy S, The Cathedral School

Course Features...

¢®  Complete the 5-SMARTS EI Quiz to track emotional habits & what you need to work on

¢®  Practise tools to take control of feelings, use emotional self-control & get along with others

¢®  Receive a 100-pg self-coaching Guide with 20 tools to help you relate with more EI at work

¢®  Safe, relaxed, small-group environment with no role-plays – just real tools

¢®  Subscribe to be eligible for discounts and come along with a colleague to save more¡¦

¢®  Venue: Ibis Styles Hotel Cairns    Timing: 8.30am-4.30 pm   Refreshments provided

Spring-into-Summer CAIRNS Savings – register by Sept 15

* Attend-with-a-friend for just 1 full Fee – ie. $660 for 2 places *

(Single special $440)    *USE DISCOUNT CODE EICNS0917

Prices include GST¡¦ Payment on invoice prior to attendance

YES! I¡¯m IN – Register me NOW!!

 07-4068 7591¡¦ Register On-line or EMAIL completed Form

Subscribe or Connect for updates and free downloads


 w Leaders EI clinic coming up soon w

Take the lead to managing emotions more mindfully

Personal Mastery:

Leading with Emotional Intelligence

1 and 2-day clinics on 7 Key EI Practices every leader needs

TOWNSVILLE Nov 2-3 ~ CAIRNS Nov 20* & Jan 30-31

BRISBANE Oct 10-11 & Dec 6*

* = Fast Track 1-Day Version

Successful leaders know their emotional patterns have a lot to do with how others behave, perform and interact

Refresh your capacity to really connect with the people you lead

Y ES! Register me NOW¡¦


For background articles and tips on emotional intelligence see Why EI Matters on-line for links to our information FactFiles and CC E-News e-zine back-issues on the subject of emotional intelligence.

Look forward to working with you and your emotions at one of these practical and down-to-earth clinics – and please feel free to forward this message to colleagues and staff who might be interested in ways to better manage emotions, stress and relationships at work.



Bill Cropper


Bill Cropper Director

The Change Forum






+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555

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for outlines of our current range of leadership & team learning programs

Call, Email or Enquire On-line

All Change Forum programs also available for delivery In-House.

Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

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or Phone, Fax or Email



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