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Managing EI at WORK
Clinics for STAFF & Leaders

Presented by Bill Cropper
The Change Forum
TEL: 07-4068 7591

Still time to take up new ways to manage feelings at work…

Call us by 4 pm Wednesday Feb 17 to secure your place….


Feb 22

EI at Work:

Working with Emotional Intelligence

1-day interactive seminar for all Staff

…how to apply 5 SMART EI practices to improve your relationships, manage moods and work better with others...

“EI at Work made me feel stronger as a person in working with others, helped me recognise and understand my feelings, how I portray emotions towards others and how it affects my work relationships. It helped me learn how to deal with my emotions so I can effectively deal with others and my work relationships.”  Bronwyn M, Dept of Communities

More Information



Also Still places for Yeppoon duo March 3 - 4…

Leading Culture Change

1-day fast-track packed with tips and tools to kick-start your own culture change project


a Toolkit clinic for leaders ready to take on culture change to revitalise behaviour, performance and engagement in their team or organisation… Read More


Why does Culture count?

7 Reasons why it matters...

ü  It’s crucial for your team’s Performance

ü  It influences how people Behave & Think

ü  It paves the way to Successful Change

ü  It’s make-or-break to Strategy & Survival

ü  It’s core to Commitment & Engagement

ü  It key to Neutralising Team Toxicity

ü  It’s a powerful tool for Leadership Success


But where and how do you start?

Join us at this ‘must-do’ clinic as we unpack the components that make up culture and give you an 8-phase model and robust kit of practical tools to help you get your culture renovation project underway


1-day overview of key steps and tools to become better prepared for Dealing with Difficult Discussions


Take the heat out of your next difficult conversation and deal more constructively with troublesome topics  Read More


Conversational leadership skills

Every Leader needs

Use our 7-stage model to help you:

ü  Plan and structure difficult discussions

ü  Start a difficult discussion more easily

ü  Identify triggers to avoid

ü  Adopt a less confrontational approach

ü  Dissect differences and defuse difficulties

ü  Handle hostility and reduce tension

ü  Deal with disruptive emotions

ü  Take the heat out of difficult moments


All leaders are expected to be able to deal with contention and conflict

Why not be better prepared the next time you have a difficult team moment to resolve?

Call 0429-687 591 NOW… Email or REGISTER On-Line


All Change Forum clinics are practical, challenging and stimulating. Those who’ve been along to other Change Forum programs know that Bill takes a down-to-earth approach and creates a relaxed, engaging, safe and FUN environment for learning.  Here’s 5 reasons to choose a Change Forum clinic...

·        Solid learning in a safe, small group environment

·        Practical tools & frameworks for back-at-work action

·        Down-to-earth, hands-on and relevant

·        Comprehensive, easy-to-follow self-coaching guides

·        Serious fun and fantastic facilitation

All Change Forum programs can be delivered IN-HOUSE.  So if dates don’t suit or you’d like to incorporate one of our many clinics into your teambuilding or leadership development initiatives, why not contact us direct or through our on-line enquiry form to discuss ways we can help.


REGISTER On-Line, Email or Call 0429-687 591 NOW…

Small group environment… Attend with a friend for less… 

EI@Work & Tackling Tough Talks – 1-day clinics

                        General:        Single $473 or $905 for 2…

                        NFP/Schools:  Single $440 or $858 for 2

[Full Fee (GST inc):  $528pp]

Leading Culture Change – 1-day clinic

                        General:        Single $495 or $924 for 2…

                        NFP/Schools:  Single $451 or $880 for 2

[Full Fee (GST inc):  $550 pp]

·        Small groups, average 6-8 (max 12) – a safe place to practise

·        Prices include GST… Payment prior to commencement (or within 7 days by arrangement)

·        Subscribe* to be eligible for discount or standard fee applies (can do with registration)

·        Inclusions: Tuition, comprehensive self-coaching Guide, Lunch and refreshments

·        Venue: Centrepoint Motor Inn Rockhampton; Other CBD Venues advised on registration

·        Timing: 8.30 am – 4.30 pm each day

Subscribe or Connect    for updates and free downloads


Look forward to working with you and your colleagues at one of these practical and down-to-earth clinics  – and please let your HR, OD and others in your regional networks know too!

Of course, if you don’t want further updates about our range of  professional development offerings, please see the remove-me option at the bottom of this email.



Bill Cropper

Director - The Change Forum

Bill Cropper - Director






+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555

See our full Course Directory

for outlines of our current range of leadership & team learning programs

Call, Email or Enquire On-line

All Change Forum programs also available for delivery In-House.

Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

VENUE Central location


or Phone, Fax or Email

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